# I appreciate you guys are really busy

**URL:** <https://forums.realmacsoftware.com/t/i-appreciate-you-guys-are-really-busy/55085>\
**Category:** Elements\
**Created:** [March 13, 2026, 6:36pm UTC](https://forums.realmacsoftware.com/t/i-appreciate-you-guys-are-really-busy/55085 "2026-03-13T18:36:09Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![jwDave](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jwdave/32/31841_2.png) [@jwDave](https://forums.realmacsoftware.com/u/jwDave)\
**Post date:** [March 13, 2026, 6:36pm UTC](https://forums.realmacsoftware.com/t/i-appreciate-you-guys-are-really-busy/55085/1 "2026-03-13T18:36:09Z")

</div>

I submitted a technical support query circa 7 days ago, you requested I upload the site so you could review it, which I did on the 5/3, I followed this up a couple of days ago as I had heard nothing but still nothing ☹ now on the 13/3.

The new stuff you are working on is great but please dont forget the support aspect.

---

<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [March 13, 2026, 6:46pm UTC](https://forums.realmacsoftware.com/t/i-appreciate-you-guys-are-really-busy/55085/2 "2026-03-13T18:46:24Z")

</div>

Hi Dave,

So sorry about that, sometimes emails slip through the net. Let me see if I can resolve this for you now!

I think the issue is the fact that you’ve uploaded something separately from Elements, and then are creating a page so as to have it in the menu. However the issue is that this is then uploading the page and messing up your jAlbum.

If you want to link to the jAlbum from your Element menu, add a link, not an actual page in Elements.

Right-click and choose “New Link” add the url of your online jAlbum page.

 ![CleanShot 2026-03-13 at 6 .43.50@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/0/6/06fad13c1c6cf61ba477a7edb59d16e89c1dd6b2.jpeg)

Hope that makes sense.

---

<div class="post-metadata">

**Author:** ![jwDave](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jwdave/32/31841_2.png) [@jwDave](https://forums.realmacsoftware.com/u/jwDave)\
**Post date:** [March 13, 2026, 7:22pm UTC](https://forums.realmacsoftware.com/t/i-appreciate-you-guys-are-really-busy/55085/3 "2026-03-13T19:22:29Z")

</div>

Thanks Dan, I will give it a go. Appreciate your help.

---

<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [March 13, 2026, 7:29pm UTC](https://forums.realmacsoftware.com/t/i-appreciate-you-guys-are-really-busy/55085/4 "2026-03-13T19:29:22Z")

</div>

No problem, glad you’re enjoying Elements ☺