# I can't publish my website **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [February 9, 2021, 3:58pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402 "2021-02-09T15:58:52Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 9, 2021, 3:58pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/1 "2021-02-09T15:58:52Z")
I have been trying to publish my RW website on 123 hosting and it comes up with an error message. I ahem spent a lot of time talking to 123 support and have used FileZilla and been able to connect with that. However I know the FTP details are correct (as tested these with FileZilla,) however, when I try to access the web space through RW application, I receive the error ‘Please verify that the server address you entered is correct.’ Can anyone help? ---
**Author:** ![Pyrobrit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pyrobrit/32/14665_2.png) [@Pyrobrit](https://forums.realmacsoftware.com/u/Pyrobrit)\ **Post date:** [February 9, 2021, 4:09pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/2 "2021-02-09T16:09:40Z")
what’s the server address you have been given? ---
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 9, 2021, 4:53pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/3 "2021-02-09T16:53:22Z")
92.204.219.1 ---
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 9, 2021, 5:00pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/4 "2021-02-09T17:00:22Z")
![2021-02-09 09.51.51](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/5/45b60c6af4fc392a82868b2501a50b65235a7908.jpeg) I’ve checked this with 123 and they say all the details are correct, if this is of any assistance. ---
**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\ **Post date:** [February 9, 2021, 5:40pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/5 "2021-02-09T17:40:54Z")
Try the path with a forward slash: /public\_html ---
**Author:** ![DLH](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@DLH](https://forums.realmacsoftware.com/u/DLH)\ **Post date:** [February 9, 2021, 5:53pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/6 "2021-02-09T17:53:44Z")
Start with the basics. 1. Click the “Test” button. This will test the connection and your login credentials. If you do not get a “Connection Test Successful” message, then it’s either the server address, username, password or a local firewall blocking the connection. If the connection works, go to step 2 If this doesn’t work, I’d download an FTP browser (FileZilla is free, as is Cyberduck) and see if you can connect and upload a file with it. 1. Clear the `Path` field and then click the browse button. Navigate to the proper folder and click “Select”. The correct path varies from host to host and can even be different for different user accounts. This ensures the correct one is selected. Try publishing. ---
**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\ **Post date:** [February 9, 2021, 5:57pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/7 "2021-02-09T17:57:07Z")
Already tested with Filezilla according to first post? ---
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 9, 2021, 5:58pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/8 "2021-02-09T17:58:31Z")
![2021-02-09 17.55.35](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/9/491aa2b8197da1ea1cf17810218608aca50768c8.jpeg) I’m afraid it didn’t work, please see attachment; says ‘unable to connect to server.’ I have had a problem with RW being seen as ‘read only’ when I’ve been checking for updates. I have reinstalled a number of times and it seems to work but as it has happened a number of times it may be of consequence? ---
**Author:** ![Pyrobrit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pyrobrit/32/14665_2.png) [@Pyrobrit](https://forums.realmacsoftware.com/u/Pyrobrit)\ **Post date:** [February 9, 2021, 6:00pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/9 "2021-02-09T18:00:02Z")
it’s strange as i’ve tested your ip address and it’s correct and ftp does respond when connecting to it. ---
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 9, 2021, 6:21pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/10 "2021-02-09T18:21:10Z")
I know. Very frustrating. I’m logging off until tomorrow morning. So we have to ponder. It worked with other app. Have a good evening. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [February 9, 2021, 6:23pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/11 "2021-02-09T18:23:40Z")
> [@DLH](#): > > Start with the basics. > > Start with the basics. > > 1. Click the “Test” button. This will test the connection and your login credentials. If you do not get a “Connection Test Successful” message, then it’s either the server address, username, password or a local firewall blocking the connection. > > 2. Clear the Path field and then click the browse button. Navigate to the proper folder and click “Select”. Have you tried these steps? Also might want to try publishing to a local folder, and try uploading with FileZilla since you are able to connect with it. ---
**Author:** ![DLH](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@DLH](https://forums.realmacsoftware.com/u/DLH)\ **Post date:** [February 9, 2021, 6:35pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/12 "2021-02-09T18:35:51Z")
> [@Ruyton](#): > > Already tested with Filezilla according to first post? Screenshot of the settings in Filezilla? ---
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 10, 2021, 8:55am UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/13 "2021-02-10T08:55:42Z")
![2021-02-09 12.50.54](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/c/0/c03e3d2d8764c686934722f63bcdf48f2fc85c3c.jpeg) The only other variables I can think of is that the website images are being stored on the cloud. The files are as they are images (1.03 GB on disk), /Users/simonjones/BT Cloud/Art websites/2021 Website. Here is the screenshot of FileZilla. ---
**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\ **Post date:** [February 10, 2021, 9:41am UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/14 "2021-02-10T09:41:51Z")
That shows that you could not connect with Filezilla? I thought you said you had connected successfully? > Blockquote > I ahem spent a lot of time talking to 123 support and have used FileZilla and been able to connect with that. However I know the FTP details are correct (as tested these with FileZilla,) ![CleanShot 2021-02-10 at 09.42.21@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/f/a/fae367633f5a7153bb554507e1257d3c7ee5dd5b.jpeg) ---
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 10, 2021, 9:59am UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/15 "2021-02-10T09:59:30Z")
Apologies, wrong one. ![2021-02-09 14.45.04](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/f/d/fdbae790ee26b52434f1b427473ce2882d1d6d44.jpeg) ---
**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\ **Post date:** [February 10, 2021, 10:21am UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/16 "2021-02-10T10:21:41Z")
And maybe a screenshot of the Filezilla connection settings - without the password obviously? If you can connect with Filezilla, then you will be able to connect with RW. Looking at the guide on the 123 FTP page, it shows this: ![CleanShot 2021-02-10 at 10.29.03@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/d/edb179221f152917f9e8fcba651f84a8df130991.jpeg) Have you tried either of these in the RW server settings: [ftp.simonjonesart.com](http://ftp.simonjonesart.com) [ftp.www.simonjonesart.com](http://ftp.www.simonjonesart.com) or just [www.simonjonesart.com](http://www.simonjonesart.com) as the server name. ---
**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\ **Post date:** [February 10, 2021, 10:39am UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/17 "2021-02-10T10:39:22Z")
With these settings - an a dummy password - RW does let me get this far which is promising. ![CleanShot 2021-02-10 at 10.36.35@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/7/b/7b05357102cc4f971dbb88bf5c56a70232b1c8cc.jpeg) ![CleanShot 2021-02-10 at 10.37.04@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/7/1/715401b181859f647aa3a49edbab1c0f2fdd0047.jpeg) ---
**Author:** ![Pyrobrit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pyrobrit/32/14665_2.png) [@Pyrobrit](https://forums.realmacsoftware.com/u/Pyrobrit)\ **Post date:** [February 10, 2021, 12:26pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/18 "2021-02-10T12:26:52Z")
So can you now try the connection with your real password and the settings you have in the screenshot above which was the ftp server as [www.simonjonesart.com](http://www.simonjonesart.com) ---
**Author:** ![swmj](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@swmj](https://forums.realmacsoftware.com/u/swmj)\ **Post date:** [February 10, 2021, 12:42pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/19 "2021-02-10T12:42:05Z")
Thanks so much. I really appreciate your perseverance and attentiveness concerning this issue. I have tried with [www.simonjonesart.com](http://www.simonjonesart.com) and it seems to be working, just taking time time to publish. Can I ask a if it is worth compressing my images, many are of paintings? As you can tell I am novice at this. ---
**Author:** ![Ruyton](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@Ruyton](https://forums.realmacsoftware.com/u/Ruyton)\ **Post date:** [February 10, 2021, 1:25pm UTC](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402/20 "2021-02-10T13:25:31Z")
Nice one Simon, yes, it is very much worth compressing your images. Three reasons for this, the site will be smaller, the upload will be quicker and it will prevent visitors downloading high quality copies of you images. A simple way to do this is to open the image in Mac Preview, choose Tools \> Adjust Size and set the size as appropriate. Do be aware that Preview automatically saves the resized version without you having to save it. So, work with a copy of the image rather than the proper copy. This will make your image files smaller already, but there are online and app image compressors to run the images through too after resizing. If an image is going to fill the screen, they probably don’t need to be wider than 1024px, half screen wide maybe 800px. Compere your image file sizes before and after - you will be surprised 🙂 [Next page](https://forums.realmacsoftware.com/t/i-cant-publish-my-website/37402.md?page=2)