# I purchased CodeGuard but it isn't showing up in my Chilidog hosting area **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [July 26, 2020, 11:16pm UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001 "2020-07-26T23:16:04Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![KipV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/kipv/32/33413_2.png) [@KipV](https://forums.realmacsoftware.com/u/KipV)\ **Post date:** [July 26, 2020, 11:16pm UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/1 "2020-07-26T23:16:04Z")
Most importantly the web browser still lists my site as unsecured. I hope to get that resolved very soon. Thought it would show up automatically after purchase. ---
**Author:** ![KipV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/kipv/32/33413_2.png) [@KipV](https://forums.realmacsoftware.com/u/KipV)\ **Post date:** [July 27, 2020, 1:06am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/2 "2020-07-27T01:06:32Z")
Update: tech support is now getting back to me so hopefully this will get resolved through their help. ---
**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\ **Post date:** [July 27, 2020, 12:17pm UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/3 "2020-07-27T12:17:40Z")
Hi @KipV As mentioned via support, 1. You needed to add a `.htaccess` code to force users to the secure version of your site. We recommend Option #3 of our [WeaverTip Force SSL](https://weaver.tips/force-ssl). Just be sure to customize the URL appropriately 2. I know it can be a little confusing, but CodeGuard _is_ showing up in the billing area. It shows up in two locations a. Immediately when you log in to the billing area approximately half way down b. As it’s associated with a specific service, on the service details page. 3. Our primary support is via our billing area. We may not find or see these questions posted here. Please contact us via our billing area and we’ll be happy to help. Thanks Greg ---
**Author:** ![KipV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/kipv/32/33413_2.png) [@KipV](https://forums.realmacsoftware.com/u/KipV)\ **Post date:** [July 28, 2020, 12:49am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/4 "2020-07-28T00:49:19Z")
1. The htaccess file should have been setup already. 2. Yes, I can see it set up in the billing area but I am stuck setting it up. It’s hard to log in right and whenever I succeed I’m still not completely sure what the root directory should be. 3. Okay, I just figured I could get though this part with not this much work. I guess that is one reason I went to the forums there are just so many things to have to get through and I can’t tell how high of a threat a lot of it is. The favicons seem to be causing the “mixed display content” errors but I have no idea what to do about that. Surprised a little image in the URL bar could be this big of a deal. Whatever isn’t working about that would fix two out of three errors. ---
**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\ **Post date:** [July 28, 2020, 1:31am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/5 "2020-07-28T01:31:42Z")
Hi @KipV Is your RW project set to use a `https://` url? Yes, for a site to be secure, all items on a page (including a favicon) have to be loaded over HTTPS. -Greg ---
**Author:** ![KipV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/kipv/32/33413_2.png) [@KipV](https://forums.realmacsoftware.com/u/KipV)\ **Post date:** [July 28, 2020, 2:09am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/6 "2020-07-28T02:09:23Z")
I thought I switched it over to https:// . That is what automatically comes up in the URL bar when I type in the address. Do I remove the favicon and put it back in now that the site appears to be https? ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [July 28, 2020, 2:25am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/7 "2020-07-28T02:25:47Z")
In your RW general settings and publishing settings, make sure both are set o https:// ---
**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\ **Post date:** [July 28, 2020, 2:37am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/8 "2020-07-28T02:37:12Z")
![CleanShot 2020-07-27 at 22.36.24@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/8/e/8e4f59dade0dac7a4dc78e293126b61affbbad27.jpeg) ---
**Author:** ![KipV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/kipv/32/33413_2.png) [@KipV](https://forums.realmacsoftware.com/u/KipV)\ **Post date:** [July 28, 2020, 2:39am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/9 "2020-07-28T02:39:27Z")
Okay I changed it so that both general and publishing say https:// I removed all the favicons and found that Firefox is finally telling me the connection is secure for the first time! Can I now re-enter in my favicon now that everything is set to https? Or how do I go about adding the favicons back in? ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [July 28, 2020, 3:06am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/10 "2020-07-28T03:06:46Z")
Yes, have at it. You should be good to go. ---
**Author:** ![KipV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/kipv/32/33413_2.png) [@KipV](https://forums.realmacsoftware.com/u/KipV)\ **Post date:** [July 28, 2020, 3:19am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/11 "2020-07-28T03:19:01Z")
Okay good, I noticed there is one more Firefox message but I’m not sure if it matters that much given that it does not set off a unsecured message: “Use of Mutation Events is deprecated. Use MutationObserver instead.” Is that okay to just ignore? I don’t know what any of that message means. ---
**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\ **Post date:** [July 28, 2020, 3:31am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/12 "2020-07-28T03:31:17Z")
Yes, ignore it ---
**Author:** ![KipV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/kipv/32/33413_2.png) [@KipV](https://forums.realmacsoftware.com/u/KipV)\ **Post date:** [July 28, 2020, 3:35am UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/13 "2020-07-28T03:35:21Z")
Okay than, thanks for the help! It’s good to basically have things up and running. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [August 27, 2020, 1:35pm UTC](https://forums.realmacsoftware.com/t/i-purchased-codeguard-but-it-isnt-showing-up-in-my-chilidog-hosting-area/34001/14 "2020-08-27T13:35:31Z")
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