# Is anyone having problems with Menus not showing?

**URL:** <https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695>\
**Category:** Elements\
**Created:** [May 21, 2025, 8:52pm UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695 "2025-05-21T20:52:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![paulcruice](https://avatars.discourse-cdn.com/v4/letter/p/f0a364/32.png) [@paulcruice](https://forums.realmacsoftware.com/u/paulcruice)\
**Post date:** [May 21, 2025, 8:52pm UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695/1 "2025-05-21T20:52:39Z")

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For starters I am using an 2019 16" Intel MacBook Pro with the latest Mac OS.  
When I start [Elements](https://elementsapp.io/) and double click on the file I want, the program opens the file, but none of the menus of [Elements](https://elementsapp.io/) appear when clicked on. I have to click on the Desktop then go back to [Elements](https://elementsapp.io/) to get the Menus to work.  
Here is a movie of this.

> **[iCloud Drive - Apple iCloud](https://www.icloud.com/iclouddrive/0231WGsVe769A6DuL-HzdKvww#ScreenMovie)**
>
> Store, organise and collaborate on files and folders with iCloud Drive. Easily upload, delete or recover files. Changes will sync across your devices with iCloud.

However, I have also noted that this does NOT happen on my M4 MacMini.  
Cheers.

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**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [May 21, 2025, 8:59pm UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695/2 "2025-05-21T20:59:50Z")

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I think we’ve been here before…April 21st to be precise!!! and Dans reply was

> [@Menus not working in Elements](https://forums.realmacsoftware.com/t/menus-not-working-in-elements/47240/8):
>
> I did a quick Google and it seems other users have this issue with other apps. I really think this is a system issue and not something we can fix.

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**Author:** ![paulcruice](https://avatars.discourse-cdn.com/v4/letter/p/f0a364/32.png) [@paulcruice](https://forums.realmacsoftware.com/u/paulcruice)\
**Post date:** [May 21, 2025, 11:48pm UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695/3 "2025-05-21T23:48:18Z")

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Yes we have but at the time I did not have an M4 MacMini. Now that I do I can compare them and it is obviously an Intel chip Mac problem. Worth knowing about and recognising the issue in the manual when finalised, unless Intel Macs are excluded.  
Cheers.

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**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [May 22, 2025, 8:01am UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695/4 "2025-05-22T08:01:52Z")

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only 2019 Intel Macs I fear as other Intel Mac users are fine!!

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**Author:** ![paulcruice](https://avatars.discourse-cdn.com/v4/letter/p/f0a364/32.png) [@paulcruice](https://forums.realmacsoftware.com/u/paulcruice)\
**Post date:** [May 23, 2025, 11:24am UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695/5 "2025-05-23T11:24:24Z")

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When I run my file from the [Elements](https://elementsapp.io/) splash screen, the Menus do NOT show up until I have clicked on the desktop and then go back to [Elements](https://elementsapp.io/).  
It is interesting that if I start [Elements](https://elementsapp.io/) from my actual file on the desktop and not from the splash screen, then the Menus show up immediately.  
So I’m asking if there is some way of being able to turn off the splash screen.

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**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [May 23, 2025, 12:24pm UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695/6 "2025-05-23T12:24:35Z")

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this might be way out there…but just start from the desktop file!!! and not the splash screen that you want to turn off anyway!!!

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**Author:** ![paulcruice](https://avatars.discourse-cdn.com/v4/letter/p/f0a364/32.png) [@paulcruice](https://forums.realmacsoftware.com/u/paulcruice)\
**Post date:** [May 23, 2025, 9:40pm UTC](https://forums.realmacsoftware.com/t/is-anyone-having-problems-with-menus-not-showing/47695/7 "2025-05-23T21:40:06Z")

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David, I know that it can be done that way and **I** do it that way, but I am raising this as a potential problem for new comers who would be contacting [Elements](https://elementsapp.io/) forum unnecessarily, thus overloading the Support team.
