# It's Thursday! The Elements Store is down 🚨🚨🚨

**URL:** <https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822>\
**Category:** Elements\
**Created:** [November 27, 2025, 10:24am UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822 "2025-11-27T10:24:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 10:24am UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/1 "2025-11-27T10:24:34Z")

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Heads up folks!

It’s Thursday, which means the Elements Store is down for a refresh. We’re busy behind the scenes getting the Store polished, tuned, and sprinkled with new products and updates.

If you try to visit the store right now you’ll just get a polite “We’ll be right back” message…

 ![CleanShot 2025-11-27 at 10 .19.32@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/a/4a1a85559e3f309a2909fc255ea7ab744851e0f8.jpeg)

Give it a little time and it’ll pop back online with fresh updates 😉 In the meantime, feel free to grab a coffee, refresh the forum, or speculate wildly about what’s coming next.

Thanks for your patience!  
Elements team 🧡

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**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\
**Post date:** [November 27, 2025, 11:31am UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/2 "2025-11-27T11:31:05Z")

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Ok 👍 That’s very fun!!

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 11:57am UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/3 "2025-11-27T11:57:10Z")

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Haha, that’s the plan. Shouldn’t be too long now…

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 12:38pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/4 "2025-11-27T12:38:51Z")

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Watch the video below to learn what’s new in the Store this week 🎉

[![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/f/b/fbec206b78f9a86f815f31b1de51fc472a8aab16.jpeg "What's New in the Store?") ](https://www.youtube.com/watch?v=ismev5Vh_Jo)

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**Author:** ![vivek](https://avatars.discourse-cdn.com/v4/letter/v/77aa72/32.png) [@vivek](https://forums.realmacsoftware.com/u/vivek)\
**Post date:** [November 27, 2025, 12:39pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/5 "2025-11-27T12:39:11Z")

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Funny what I got to capture! For you infomation: I have not edited the image, its the actual screenshot of the store.

 ![CleanShot 2025-11-27 at 12.38.10@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/6/1/610f4ed52ad5f6178caa7c00cc8515d396da653b.jpeg)

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 12:40pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/6 "2025-11-27T12:40:55Z")

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Uh-oh! Looks like you went to the secret upside down store 🙃

Quick, get out of there!

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [November 27, 2025, 12:42pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/7 "2025-11-27T12:42:16Z")

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![Running Away Stranger Things GIF by NETFLIX](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/6/96ad2154c2b034423572a5699e58733220035b79.gif)

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**Author:** ![vivek](https://avatars.discourse-cdn.com/v4/letter/v/77aa72/32.png) [@vivek](https://forums.realmacsoftware.com/u/vivek)\
**Post date:** [November 27, 2025, 12:42pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/8 "2025-11-27T12:42:57Z")

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will I get a better discount 😂

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 12:44pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/9 "2025-11-27T12:44:23Z")

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And we’re back!

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**Author:** ![vivek](https://avatars.discourse-cdn.com/v4/letter/v/77aa72/32.png) [@vivek](https://forums.realmacsoftware.com/u/vivek)\
**Post date:** [November 27, 2025, 12:46pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/10 "2025-11-27T12:46:47Z")

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Small issue, I have installed microblog and Vol 5. After restarting the Elements, I see its still says ‘Free’ and when I try to re-download it, getting an error.

 ![CleanShot 2025-11-27 at 12.45.14@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/a/1/a190509df4eece54a26cf41c1d171904aa79159c.jpeg)

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**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\
**Post date:** [November 27, 2025, 12:48pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/11 "2025-11-27T12:48:57Z")

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I like microblog - nice - particularly like the folder icon - hadn’t thought of using it… but it really works,

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**Author:** ![Pegasus](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pegasus/32/25035_2.png) [@Pegasus](https://forums.realmacsoftware.com/u/Pegasus)\
**Post date:** [November 27, 2025, 1:22pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/12 "2025-11-27T13:22:14Z")

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same

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**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\
**Post date:** [November 27, 2025, 1:24pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/13 "2025-11-27T13:24:50Z")

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I can’t duplicate it, but I pulled up the Microblog, started editing the About title, it jumped to the left (changed placement), I did a Control-Z to revert and ended up with all pages in the project being blank. Had to quit to recover. I don’t know if it was the position shift, the revert, or the combination that produced the problem, but it was severe enough for you to know about.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 1:32pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/14 "2025-11-27T13:32:13Z")

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> [@vivek](#):
>
> I see its still says ‘Free’ and when I try to re-download it, getting an error.

This error is often caused by an issue with your network connection. Sometimes just restarting Elements and re-opening the store will resolve the issue.

It’s worth checking whether you have anything installed that filters or blocks traffic, tools like Little Snitch, Radio Silence, or certain antivirus packages can quietly block app requests and cause odd behaviour like this.

If you’re running any of those, try temporarily disabling them or adding Elements to the allow list. You should also ensure the network allows outbound (and possibly inbound) traffic to/from the following domains:

- .amazonaws.com
- .amplifyapp.com
- .elementsapp.cloud

If you’ve experienced a network interruption, or are still having issues connecting to the store, please restart Elements and try again.

Let me know how you get on.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 1:33pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/15 "2025-11-27T13:33:38Z")

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> [@thominator](#):
>
> I did a Control-Z to revert and ended up with all pages in the project being blank

This is a known issue that sometimes occurs after editing a text area and then hitting command-z. It’s on our list to fix!

If this happens again, just save and close the project, then re-open it.

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**Author:** ![flamerz](https://avatars.discourse-cdn.com/v4/letter/f/2acd7d/32.png) [@flamerz](https://forums.realmacsoftware.com/u/flamerz)\
**Post date:** [November 27, 2025, 3:06pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/16 "2025-11-27T15:06:39Z")

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Can we add our business details for invoices in the store?

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 3:22pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/17 "2025-11-27T15:22:43Z")

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Your details are tied to your Stripe/Link account so you should be able to enter a business name there. FYI: The Store (Elements Platform Ltd) is not VAT registered (yet), so we don’t add or charge any taxes.

Hope that helps.

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**Author:** ![logrunner](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@logrunner](https://forums.realmacsoftware.com/u/logrunner)\
**Post date:** [November 27, 2025, 3:32pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/18 "2025-11-27T15:32:14Z")

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How can I see what images are offered in **Vol 4 Abstract Visuals**?

There isn’t a question mark in a circle I can click to get more info AFAICS. 🤔

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [November 27, 2025, 3:49pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/19 "2025-11-27T15:49:25Z")

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The short answer right now is, you can’t. However…

We’re currently working on the detail view for products. Soon you’ll be able to click on a card and get the full description, screenshots, and release notes.

Hope to have that feature live very soon, before the sale ends 🤞

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**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\
**Post date:** [November 27, 2025, 5:07pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/20 "2025-11-27T17:07:22Z")

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Cool. But in working some more I discovered a related issue. In a typography component if you’re trying to select the leftmost character in the box to edit, you get into a fight with Elements over which thing is selected. More often than not it selects the component in which the text is embedded, and if you hit the wrong key, the entire component gets deleted. Then, of course, Control-Z doesn’t return things to normal…

[Next page](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822.md?page=2)
