# It's Thursday! The Elements Store is down 🚨🚨🚨

**URL:** <https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822>\
**Category:** Elements\
**Created:** [November 27, 2025, 10:24am UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822 "2025-11-27T10:24:34Z")\
**Posts on this page:** 10\
**Page:** 3

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**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\
**Post date:** [November 28, 2025, 2:30pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/41 "2025-11-28T14:30:49Z")

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Need to put your logo on the be right back

 ![apple-store-down-feature](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/5/8/585e753ad0d137b8ae93739ceca617da824a0dad.jpeg)

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**Author:** ![logrunner](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@logrunner](https://forums.realmacsoftware.com/u/logrunner)\
**Post date:** [December 1, 2025, 11:14am UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/42 "2025-12-01T11:14:11Z")

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> [@dan](#):
>
> Hope to have that feature live very soon, before the sale ends

Is this going to happen before the sale ends today?

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [December 1, 2025, 2:28pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/43 "2025-12-01T14:28:39Z")

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There will hopefully be a new build later that will let you see previews of what the resource pack contains 🤞

![CleanShot 2025-12-01 at 2 .26.17](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/8/4/84904fd82795ddcaf06b63c4e51709dbfaf9f9ea.gif)

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**Author:** ![flamerz](https://avatars.discourse-cdn.com/v4/letter/f/2acd7d/32.png) [@flamerz](https://forums.realmacsoftware.com/u/flamerz)\
**Post date:** [December 1, 2025, 4:33pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/44 "2025-12-01T16:33:23Z")

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I installed a couple of themes (portfolio, artist) and some pack (vol 1) but they don’t appear on the New-\>Choose project screen or the resources panel.

Rebooting or logging out and in again didnt solve the issue.

Can we force the installation again? (no antivirus or firewall installed)

 ![CleanShot 2025-12-01 at 17.35.31@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/6/1/61049bd3c319001d22f1c57fecf819a4f93369de.jpeg)

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [December 1, 2025, 6:13pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/45 "2025-12-01T18:13:17Z")

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That’s very strange, can you show the Installed section on the store, so we can check they are showing up as installed:

Also, can you make sure you’re running the latest version of Elements (v1.5.5).

 ![CleanShot 2025-12-01 at 6 .10.08@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/7/5/75594c43c581b6c763d3cbcc61dde459e4e3b842.jpeg)

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**Author:** ![flamerz](https://avatars.discourse-cdn.com/v4/letter/f/2acd7d/32.png) [@flamerz](https://forums.realmacsoftware.com/u/flamerz)\
**Post date:** [December 1, 2025, 8:43pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/46 "2025-12-01T20:43:31Z")

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With the 1.5.6 the install buttons appeared.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [December 1, 2025, 8:57pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/47 "2025-12-01T20:57:39Z")

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Can you go into the Store and use the “Install” button there, that _should_ work for you…

 ![CleanShot 2025-12-01 at 8 .55.56@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/2/b29bdf776097764999d5483a141318ebe72378ab.jpeg)

Let me know how you get on.

btw. We’re working on an update that should be out in the next few days to make this more robust, sorry for the inconvenience.

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**Author:** ![flamerz](https://avatars.discourse-cdn.com/v4/letter/f/2acd7d/32.png) [@flamerz](https://forums.realmacsoftware.com/u/flamerz)\
**Post date:** [December 1, 2025, 8:59pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/48 "2025-12-01T20:59:55Z")

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Yes, that did the trick. All is working now.

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**Author:** ![logrunner](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@logrunner](https://forums.realmacsoftware.com/u/logrunner)\
**Post date:** [December 1, 2025, 9:28pm UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/49 "2025-12-01T21:28:44Z")

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Now previewed and purchased - Thanks. 😀

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [December 2, 2025, 10:14am UTC](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822/50 "2025-12-02T10:14:21Z")

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Awesome, expect all products on the store to get full details and screenshots shortly!

[Previous page](https://forums.realmacsoftware.com/t/its-thursday-the-elements-store-is-down/52822.md?page=2)
