# Keeps asking for licence **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [January 8, 2019, 10:52am UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412 "2019-01-08T10:52:56Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [January 8, 2019, 10:52am UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/1 "2019-01-08T10:52:56Z")
Every time I start Rapidweaver 8 it asks for my licence code. This has only started happening since the beginning of 2019 ---
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\ **Post date:** [January 8, 2019, 3:56pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/2 "2019-01-08T15:56:56Z")
Hi Paul! Sorry to hear about this. There’s a few reasons why this could be happening, but here are the top few: - You have a network/software firewall that blocks incoming/outcoming connections (ex: LittleSnitch) - An app like CleanMyMac, MacKeeper (etc) is installed that deletes files RapidWeaver uses to store registrations - Permissions issue and RapidWeaver doesn’t have sufficient privileges to read/write to your preference file Can you do a run through and see if any of those are more likely in your case? ---
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [January 9, 2019, 12:15pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/3 "2019-01-09T12:15:48Z")
Thanks Aaron, It turns out to have been a pesky disk cleaner app! All sorted now. Thanks again, Paul ---
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\ **Post date:** [January 9, 2019, 3:37pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/4 "2019-01-09T15:37:41Z")
Glad to hear that’s been resolved! 🙂 ---
**Author:** ![bt777](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bt777/32/3103_2.png) [@bt777](https://forums.realmacsoftware.com/u/bt777)\ **Post date:** [January 14, 2019, 4:43pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/5 "2019-01-14T16:43:34Z")
Aaron or Paul, could you please provide more information? I have been using Clean my Mac for some time, but just this past week, RW has lost my registrations for a bunch of plugins - PlusKit, SiteMap, Weaver Pix, etc. (but not RW itself). I have quit Clean my Mac but of course these registrations are still missing - could you please explain the steps to restore these files? Can I find them on Time Machine? Thanks, Bonnie ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [January 14, 2019, 5:09pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/6 "2019-01-14T17:09:59Z")
I don’t believe there’s a way to restore licenses from time machine. You will need to re-enter the keys from each plugin. ## Stop using Clean my Mac - It breaks more than it fixes > [@My images keep disappearing ! Please help! Going crazy!](http://forums.realmacsoftware.com/t/my-images-keep-disappearing-please-help-going-crazy/24518/27): > > You don’t need anything of the kind. All these utilities that claim to clean your computer and make it run faster are 100% SCAMS. There are utilities built into your computer already (by Apple) which silently clean and optimise your computer. That’s precisely the reason why you no longer see options to manually run permission repairs - because the operating system does it all for you. Software like ‘Clean My Mac’ will always cause more problems, than it solves. I have spent more hours than I … ---
**Author:** ![bt777](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bt777/32/3103_2.png) [@bt777](https://forums.realmacsoftware.com/u/bt777)\ **Post date:** [January 18, 2019, 5:54pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/7 "2019-01-18T17:54:52Z")
Thanks for this information. Fortunately the issue seems to be limited to only 3 or 4 plugins. ---
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [February 10, 2019, 9:13am UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/8 "2019-02-10T09:13:39Z")
It’s doing it again! For the past few days Rapidweaver has been asking for the licence code every time I start it up. In this time I have not used any disk cleaning software. ---
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [February 21, 2019, 5:17pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/9 "2019-02-21T17:17:12Z")
After a few days of stability, it did it again today. 🙄 ---
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [February 25, 2019, 10:54am UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/10 "2019-02-25T10:54:59Z")
8.1.5 still asks for the licence code every time I start it up. ---
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [February 26, 2019, 1:12pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/11 "2019-02-26T13:12:08Z")
Updating to 8.1.6 hasn’t fixed this either! ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [February 26, 2019, 1:23pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/12 "2019-02-26T13:23:17Z")
Sounds like something is deleting files needed by RapidWeaver. Since no other folks are reporting the same problem, I would assume it’s something unique to your setup. Are you running RapidWeaver from the applications folder? Are other plugins like sitemap plus or stacks asking for a license as well? Perhaps someone from realmac could jump in. @dan @Aaron? ---
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [February 26, 2019, 3:17pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/13 "2019-02-26T15:17:24Z")
Hi Aaron, The only security software running is Bitmedic Pro. This has a ‘whitelist’ facility that would allow my drag and drop any file or folders not to be scanned. Please let me know the name and location of any Rapidweaver files that I should preserve. Best regards, Paul [paulhstokes@me.com](mailto:paulhstokes@me.com) 07971 820 990 ---
**Author:** ![Paulss](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/paulss/32/21473_2.png) [@Paulss](https://forums.realmacsoftware.com/u/Paulss)\ **Post date:** [February 26, 2019, 3:20pm UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/14 "2019-02-26T15:20:06Z")
Hello Again Aaron, I’ve just noticed that Rapidweaver 7 was still in my Applications folder. Could this have been causing it? I’ve trashed it now anyway. Best regards, Paul [paulhstokes@me.com](mailto:paulhstokes@me.com) 07971 820 990 ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [March 29, 2019, 1:20am UTC](https://forums.realmacsoftware.com/t/keeps-asking-for-licence/24412/15 "2019-03-29T01:20:10Z")
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