# Licence key from fastspring for cms2 does not work

**URL:** <https://forums.realmacsoftware.com/t/licence-key-from-fastspring-for-cms2-does-not-work/57281>\
**Category:** Elements\
**Created:** [August 10, 2026, 12:34pm UTC](https://forums.realmacsoftware.com/t/licence-key-from-fastspring-for-cms2-does-not-work/57281 "2026-08-10T12:34:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Marcoen](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marcoen/32/7727_2.png) [@Marcoen](https://forums.realmacsoftware.com/u/Marcoen)\
**Post date:** [August 10, 2026, 12:34pm UTC](https://forums.realmacsoftware.com/t/licence-key-from-fastspring-for-cms2-does-not-work/57281/1 "2026-08-10T12:34:03Z")

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I bought a licence key for cms2 from fastspring but it is not accepted. It should be in another format (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) and mine is only 5 times 4 digits. I don’t want to update to a beta version (that seems to be a solution).

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**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\
**Post date:** [August 10, 2026, 12:47pm UTC](https://forums.realmacsoftware.com/t/licence-key-from-fastspring-for-cms2-does-not-work/57281/2 "2026-08-10T12:47:58Z")

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If you have to update to the beta - it is very very solid.

I would imagine the next release would not be beta and would be 3.1 (my total guess)

Been on the betas since the first 3.0.X

Just the new version of tailwind is enough reason to use it….

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**Author:** ![Marcoen](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marcoen/32/7727_2.png) [@Marcoen](https://forums.realmacsoftware.com/u/Marcoen)\
**Post date:** [August 10, 2026, 1:01pm UTC](https://forums.realmacsoftware.com/t/licence-key-from-fastspring-for-cms2-does-not-work/57281/3 "2026-08-10T13:01:29Z")

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Still no solution. The activation key is not accepted. Could have guessed that updating wouldn’t help. Anybody???

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**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\
**Post date:** [August 10, 2026, 1:17pm UTC](https://forums.realmacsoftware.com/t/licence-key-from-fastspring-for-cms2-does-not-work/57281/4 "2026-08-10T13:17:57Z")

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@dan please…

Check that your not copying an extra space before or after the code

It sometimes happens…

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [August 10, 2026, 2:36pm UTC](https://forums.realmacsoftware.com/t/licence-key-from-fastspring-for-cms2-does-not-work/57281/5 "2026-08-10T14:36:45Z")

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> [@Marcoen](#):
>
> It should be in another format (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) and mine is only 5 times 4 digits. I don’t want to update to a beta version (that seems to be a solution).

Yes, you’ll need to update to the beta of Elements 3 and **re-publish** your website, your CMS key will then work.

The beta is very stable, and we’re recommending all users upgrade as soon as possible to take advantage of al the fixes and improvements that have gone into Elements 3.

Let me know if you have any other questions.