# License Activation failure **URL:** \ **Category:** Elements\ **Created:** [March 8, 2026, 12:15am UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948 "2026-03-08T00:15:10Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![agilefalcon](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/agilefalcon/32/21108_2.png) [@agilefalcon](https://forums.realmacsoftware.com/u/agilefalcon)\ **Post date:** [March 8, 2026, 12:15am UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/1 "2026-03-08T00:15:10Z")
I am a paid up user and have installed Elements on my Mac mini M2. No issues there. I am trying to install the program on my laptop - I didn’t think there would be an issue with that - I can work on my sites while working and traveling, then use my desktop at home. However, it seems I can not activate Elements on my laptop. Is this not permitted with my paid license? Why is the program not activating? I get “activation errors” after entering the activation code that is emailed to me. I feel I should be able to have the program on at least two computers like most other software I own. ---
**Author:** ![IdahoSAM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/idahosam/32/15242_2.png) [@IdahoSAM](https://forums.realmacsoftware.com/u/IdahoSAM)\ **Post date:** [March 8, 2026, 1:26am UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/2 "2026-03-08T01:26:30Z")
You should be able to put onto 3 different computers ![CleanShot 2026-03-07 at 18.22.59@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/7/d74a3deaa4e69276493965e7c5708a75c77ab306.png) If you go to Elements in the left upper screen and then to Registration, a small dialog box opens. Look and see how many “Activations” you still have left. If it says 3 of 3, you need to deactivate one of the activations to activate a new copy for your laptop. ![CleanShot 2026-03-07 at 18.23.44@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/c/4c282ee591629e83bb2610cf0378e41f4601207c.jpeg) Hope this helps! ---
**Author:** ![agilefalcon](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/agilefalcon/32/21108_2.png) [@agilefalcon](https://forums.realmacsoftware.com/u/agilefalcon)\ **Post date:** [March 8, 2026, 2:27am UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/3 "2026-03-08T02:27:52Z")
I only have 1 active. I’m trying to get this on just a 2nd computer; my laptop. ---
**Author:** ![agilefalcon](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/agilefalcon/32/21108_2.png) [@agilefalcon](https://forums.realmacsoftware.com/u/agilefalcon)\ **Post date:** [March 8, 2026, 2:35am UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/4 "2026-03-08T02:35:06Z")
I think you must be using an older version or different build. Here is what I see when I click “Registration…” in the Elements menu. I checked my account and subscription status. All are current and no indication that there are any other licenses or installs used. ![CleanShot 2026-03-07 at 20.31.21@2x](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/c/6/c6467c1d7d18576936bdf118998382a144563416.jpeg) ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [March 8, 2026, 8:15am UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/5 "2026-03-08T08:15:49Z")
Hi, this could happen if the connection is blocked by e. g. apps like little snitch or others and the activation server can not be reached. Con you check on your laptop if this is the case? ---
**Author:** ![agilefalcon](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/agilefalcon/32/21108_2.png) [@agilefalcon](https://forums.realmacsoftware.com/u/agilefalcon)\ **Post date:** [March 8, 2026, 3:23pm UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/6 "2026-03-08T15:23:22Z")
I used the Activity Monitor to see if there was something there that might look suspicious. I don’t really see anything like “Snitch.” Also, I don’t see anything alluding to “Elements” or “RapidWeaver.” Any idea what process would be related to connecting to the activation servers? ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [March 8, 2026, 3:27pm UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/7 "2026-03-08T15:27:59Z")
Check what @differentdan said: “I think you might be entering the one-time Elements Cloud verification code, not your Elements app license key.” You can retrieve your license key at [Realmac Software - License & Billing Support](https://realmacsoftware.com/support/license-manager/) ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [March 8, 2026, 4:41pm UTC](https://forums.realmacsoftware.com/t/license-activation-failure/54948/8 "2026-03-08T16:41:57Z")
For anyone else coming across this issue, We have a [guide in the Help Docs](https://docs.realmacsoftware.com/elements-docs/elements-faq#how-do-i-activate-my-license) on how to activate the app / Elements Cloud account.