# License issues, activation on a new MacBook

**URL:** <https://forums.realmacsoftware.com/t/license-issues-activation-on-a-new-macbook/16851>\
**Category:** RapidWeaver Classic\
**Created:** [October 24, 2017, 1:49pm UTC](https://forums.realmacsoftware.com/t/license-issues-activation-on-a-new-macbook/16851 "2017-10-24T13:49:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Siteguy](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/siteguy/32/2356_2.png) [@Siteguy](https://forums.realmacsoftware.com/u/Siteguy)\
**Post date:** [October 24, 2017, 1:49pm UTC](https://forums.realmacsoftware.com/t/license-issues-activation-on-a-new-macbook/16851/1 "2017-10-24T13:49:46Z")

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Guys I fired an email to real mac support yesterday but no response. I’m on a long haul flight tomorrow and really wanted this sorted so I can use RW on my new mac book while i travel, if anyone can help it would be greatly appreciated!

I’ve recently bought a new 12in mac book. I deactivated my copy of RW7 on my desktop mac to then be able to use RW7 on my new mac book. The mac book I bought two days ago bricked on me whilst restoring from from a back up. So I returned it to Apple who’ve given me a new mac book replacement. I’ve got everything how I need it now, except Rapid Weaver. When I Dl a copy of RW and put the code you’ve emailed me it won’t work, what am I doing wrong please?

Thank you, Adam

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**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\
**Post date:** [October 26, 2017, 5:25am UTC](https://forums.realmacsoftware.com/t/license-issues-activation-on-a-new-macbook/16851/2 "2017-10-26T05:25:15Z")

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Hi Adam,

I noticed @LaPan replied to your ticket - wanted to double-check that you were all sorted!

Be sure to deactivate your license on a machine (if possible) before selling / reinstalling OS by going to RapidWeaver \> Registration \> Deactivate License.

Cheers1

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [November 1, 2017, 5:25am UTC](https://forums.realmacsoftware.com/t/license-issues-activation-on-a-new-macbook/16851/3 "2017-11-01T05:25:19Z")

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