# License key - solutions to the current setup?

**URL:** <https://forums.realmacsoftware.com/t/license-key-solutions-to-the-current-setup/13706>\
**Category:** RapidWeaver Classic\
**Created:** [April 20, 2017, 3:35pm UTC](https://forums.realmacsoftware.com/t/license-key-solutions-to-the-current-setup/13706 "2017-04-20T15:35:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bobafifi](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/bobafifi/32/8125_2.png) [@bobafifi](https://forums.realmacsoftware.com/u/bobafifi)\
**Post date:** [April 20, 2017, 3:35pm UTC](https://forums.realmacsoftware.com/t/license-key-solutions-to-the-current-setup/13706/1 "2017-04-20T15:35:34Z")

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My two-year old iMac recently died and I had to buy a new machine. Fortunately, my last TimeMachine backup was only an hour before the crash and so on restore, my new computer looked identical to what I had. I launched RapidWeaver and was prompted to enter my license key, which I did. It was not accepted, and no reason was given why. I wrote Realmac and eight days later received a reply from Brian LaPan saying

> I’ve added an activation for you now so you can use it on your new iMac. You were already at the max installs (2).

I then replied:

> Thank you Brian. Seems like there should be a way for customers to see their registered machines and activate/deactivate licenses online, like Amazon does with credit cards registrations (add new card, delete expired card). I spent far too much time trying to figure out why my license wouldn’t work, and no message was given that it was because I was already at my license limit.

> -Bob

He wrote back

> That’s a great idea but unfortunately not handled on our side. I’ve suggested it to Paddle before, but maybe you could too ([help@paddle.com](mailto:help@paddle.com)) because the more requests the more likely it’ll happen.

> Cheers,  
> Brian

==

Anybody else have other suggestions to fix this license key biz?
