# Login to server fail on project launch

**URL:** <https://forums.realmacsoftware.com/t/login-to-server-fail-on-project-launch/48730>\
**Category:** Elements\
**Created:** [July 10, 2025, 11:20am UTC](https://forums.realmacsoftware.com/t/login-to-server-fail-on-project-launch/48730 "2025-07-10T11:20:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![leadtromba](https://avatars.discourse-cdn.com/v4/letter/l/ee59a6/32.png) [@leadtromba](https://forums.realmacsoftware.com/u/leadtromba)\
**Post date:** [July 10, 2025, 11:20am UTC](https://forums.realmacsoftware.com/t/login-to-server-fail-on-project-launch/48730/1 "2025-07-10T11:20:07Z")

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Hi,

Since v.1 was launched, I am presented with a server login dialog when I open my project file in Elements. This login **always** fails, and I have tried every possible password I have for my hosting company. After I give up and dismiss the login, when I go to my publishing setup and enter the ftp password, everything works just fine. Why is this happening?

Thanks,  
Chris

 ![Screenshot 2025-07-10 at 7.08.49 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/2/b27c35a09d1609477fac31e525980ba285fd2965.png)

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**Author:** ![PLM](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/plm/32/31094_2.png) [@PLM](https://forums.realmacsoftware.com/u/PLM)\
**Post date:** [July 10, 2025, 11:26am UTC](https://forums.realmacsoftware.com/t/login-to-server-fail-on-project-launch/48730/2 "2025-07-10T11:26:14Z")

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Try the password for your Mac. I had the same problem.

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<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 10, 2025, 11:34am UTC](https://forums.realmacsoftware.com/t/login-to-server-fail-on-project-launch/48730/3 "2025-07-10T11:34:03Z")

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Yes, your Mac password is required to unlock the keychain as that’s where your ftp password is securely stored.

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<div class="post-metadata">

**Author:** ![leadtromba](https://avatars.discourse-cdn.com/v4/letter/l/ee59a6/32.png) [@leadtromba](https://forums.realmacsoftware.com/u/leadtromba)\
**Post date:** [July 10, 2025, 11:36am UTC](https://forums.realmacsoftware.com/t/login-to-server-fail-on-project-launch/48730/4 "2025-07-10T11:36:01Z")

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Thanks!  
Chris

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**Author:** ![RussOggi255](https://avatars.discourse-cdn.com/v4/letter/r/ee7513/32.png) [@RussOggi255](https://forums.realmacsoftware.com/u/RussOggi255)\
**Post date:** [July 10, 2025, 3:06pm UTC](https://forums.realmacsoftware.com/t/login-to-server-fail-on-project-launch/48730/5 "2025-07-10T15:06:08Z")

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and, if you are happy with it, select “Always Allow”