# Long time user having a problem exporting my site **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [July 17, 2018, 3:59pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070 "2018-07-17T15:59:20Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![thomasdunne](https://avatars.discourse-cdn.com/v4/letter/t/ebca7d/32.png) [@thomasdunne](https://forums.realmacsoftware.com/u/thomasdunne)\ **Post date:** [July 17, 2018, 3:59pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/1 "2018-07-17T15:59:21Z")
I have been using rapid weaver for many years probably since 1st version. I am not a high level user. Recently when I opened my site in preview mode I can only see the top title nothing else is visible on my opening page. And I cannot change type. All my other pages are fine. When I go to export my site I get the message Exception while exporting site - [- NSCFString replace characters in range : with string:]: range or index out of bounds what does this mean and how do I fix it? Help would be appreciated. ---
**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\ **Post date:** [July 17, 2018, 4:42pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/2 "2018-07-17T16:42:02Z")
that’s a bug, but we’ll probably need a bit more info about the page to figure out what’s happening. are you using Stacks or any other plugins? what version of macOS are you using? what version of RapidWeaver are you using? ---
**Author:** ![thomasdunne](https://avatars.discourse-cdn.com/v4/letter/t/ebca7d/32.png) [@thomasdunne](https://forums.realmacsoftware.com/u/thomasdunne)\ **Post date:** [July 17, 2018, 5:53pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/3 "2018-07-17T17:53:57Z")
not using stacks. Mac OS 10.13.5. Rapid weaver 7.5.5 ---
**Author:** ![thomasdunne](https://avatars.discourse-cdn.com/v4/letter/t/ebca7d/32.png) [@thomasdunne](https://forums.realmacsoftware.com/u/thomasdunne)\ **Post date:** [July 17, 2018, 7:36pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/4 "2018-07-17T19:36:39Z")
I redid home page that I could not see. erased old home page and error is still there when I go to export. The only plug in I use that didn’t come with the program is rapid maps 3.5.7. ---
**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\ **Post date:** [July 18, 2018, 8:00pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/5 "2018-07-18T20:00:23Z")
OK, we should probably report this bug to @dan then. ---
**Author:** ![thomasdunne](https://avatars.discourse-cdn.com/v4/letter/t/ebca7d/32.png) [@thomasdunne](https://forums.realmacsoftware.com/u/thomasdunne)\ **Post date:** [July 18, 2018, 8:19pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/6 "2018-07-18T20:19:29Z")
How do I report the bug to Dan? ---
**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\ **Post date:** [July 19, 2018, 1:43am UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/7 "2018-07-19T01:43:45Z")
are you actively using that plug-in currently? you might try removing it just in case. however i think you should probably contact Realmac Support st this point and send them a copy of the file. There’s probably not much more help folks can offer on the forum. as for reporting it: contacting support directly should be enough. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [July 19, 2018, 7:59am UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/8 "2018-07-19T07:59:10Z")
> [@thomasdunne](#): > > rapid maps 3.5.7. I’d imagine it’s this plugin causing the issue, however do drop [support@realmacsoftware.com](mailto:support@realmacsoftware.com) an email and we’ll look into it and get you back up and running!!! Cheers Dan ---
**Author:** ![thomasdunne](https://avatars.discourse-cdn.com/v4/letter/t/ebca7d/32.png) [@thomasdunne](https://forums.realmacsoftware.com/u/thomasdunne)\ **Post date:** [July 19, 2018, 2:19pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/9 "2018-07-19T14:19:35Z")
I sent an email and an aaron replied to me. He had me quit out of Rapid weaver and restart holding option. Then disable plug ins. I did this and same error message occurred. ---
**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\ **Post date:** [July 19, 2018, 4:14pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/10 "2018-07-19T16:14:10Z")
i’m pretty familiar with this message. i’m pretty sure it’s not plugins. i try to only send stuff back to Realmac when i’m pretty sure. 😋 ---
**Author:** ![thomasdunne](https://avatars.discourse-cdn.com/v4/letter/t/ebca7d/32.png) [@thomasdunne](https://forums.realmacsoftware.com/u/thomasdunne)\ **Post date:** [July 30, 2018, 4:50pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/11 "2018-07-30T16:50:44Z")
Hi Dan I had sent my site in and Aaron was looking at it. Do you have any news on how it is going? ---
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\ **Post date:** [July 31, 2018, 7:54pm UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/12 "2018-07-31T19:54:39Z")
Hi @thomasdunne - I believe I replied to your last message a couple days back. While we weren’t able to pinpoint what exactly is causing the issue, one workaround is to create a new project and drag over all your pages/re-apply the theme (to the new project). ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [August 31, 2018, 5:54am UTC](https://forums.realmacsoftware.com/t/long-time-user-having-a-problem-exporting-my-site/21070/13 "2018-08-31T05:54:41Z")
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