# Lost recent file **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [November 3, 2018, 11:35am UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150 "2018-11-03T11:35:41Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 3, 2018, 11:35am UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/1 "2018-11-03T11:35:41Z")
I only visit the rapidweaver 6.4 now and again but since I was on about 8 weeks ago I open the app and cannot find my recent website file. The ‘recents’ are empty and I have searched icloud and every file on my Mac. Where is the file gone? I have not had this problem before. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 3, 2018, 11:56am UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/2 "2018-11-03T11:56:43Z")
Rapidweaver 6 file should end with the extension `.rw6` Have you tried searching your Mac (spotlight or finder) for .rw6 ? ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 3, 2018, 12:15pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/3 "2018-11-03T12:15:22Z")
Thanks Doug Actually I think I have retrieved the file having searched iCloud for an hour and restarted the Mac. I’m not sure which worked. Thanks for advice. John ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 3, 2018, 3:58pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/4 "2018-11-03T15:58:09Z")
Thanks Doug. The only file I find is from 2016. Where’s the 2018 version gone? Still looking. John ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 3, 2018, 5:19pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/5 "2018-11-03T17:19:09Z")
Next problem I cant publish. I’ve used the 2016 file version and got ready to publish. It goes through all 190 odd files then says it cannot publish to FTP resource because of denied access to remote resource. How do I solve this please. John ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 3, 2018, 5:22pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/6 "2018-11-03T17:22:19Z")
Ive got as far as my cpanel and see this You cannot create or use metadata because the setting Retain backups in the default backup directory is currently disabled. Enable this setting in the Backup Configuration interface to enable the File and Directory Restoration feature. Any suggestions please? John Neal ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 3, 2018, 10:01pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/7 "2018-11-03T22:01:29Z")
I’m not near a Mac right now, but for folks to help you out might be helpful ifvyou provided some screenshots of your publishing settings and tell who you host with. ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 4, 2018, 12:16am UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/8 "2018-11-04T00:16:40Z")
Many thanks Doug. I’ll do this later. John ‘The earth is but one country and mankind it’s citizens.’ ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 4, 2018, 9:44am UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/9 "2018-11-04T09:44:39Z")
Hi Doug I seem to have uploaded the content I needed but now I get this message right at the end of the process. The latest changes have not uploaded. John ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/c/c535cd771c84441b95e78b4c849d6dac11c9a3ae.jpeg) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 4, 2018, 1:00pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/10 "2018-11-04T13:00:14Z")
Host company? Publishing settings screenshot? ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 4, 2018, 1:45pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/11 "2018-11-04T13:45:15Z")
Hi Doug, Thanks for your time. I am sorry if I sound unfamilar with the workings of operating my website, but I only go through this process every 6 months or so and if it works I do not ‘go under the hood’ very often. I’ve only just manage to remember how to look at the cpanel but I’m struggling there as well. The publisher is Intrascape, I think, and this is the only screenshot I can think you might want to see. Am I right? John ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/1/182889d0c77393dee2504b90bfa72b1652572c71.jpeg) ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [November 4, 2018, 3:54pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/12 "2018-11-04T15:54:43Z")
1. Do you have enough space on the server? You certainly should do but when the space is full, it is common for RW to nearly complete publishing and then come up with this error towards the end. 2. Also, the standard ‘server address’ for intrascape is an ip address:- 212.59.67.12 try this instead of your URL 3. Instead of putting “www” in file path, try “public\_html” - again this is the standard for Intrascape. \*\* Note - the above information comes from an Intrascape link but resolves to a DG Computers URL - assume the two are connectd but not very professional: ![52](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/d/db03f18d2b8073adab85d41cc0c8aa8f4bb1c143.png) Also, their FAQ page is ‘still under construction’ - odd for a hosting company! ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 4, 2018, 4:35pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/13 "2018-11-04T16:35:25Z")
LJ Thanks for these details. I’ll work on it. John ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [November 4, 2018, 5:11pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/14 "2018-11-04T17:11:27Z")
Note - there was a typo in my original post. Should be public\_html not public-html. Corrected now ---
**Author:** ![jrlneal](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jrlneal](https://forums.realmacsoftware.com/u/jrlneal)\ **Post date:** [November 4, 2018, 6:32pm UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/15 "2018-11-04T18:32:58Z")
Ok thanks. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [December 5, 2018, 4:32am UTC](https://forums.realmacsoftware.com/t/lost-recent-file/23150/16 "2018-12-05T04:32:58Z")
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