# My Tesla contact form doesn't work **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [February 6, 2016, 9:14pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306 "2016-02-06T21:14:37Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![jcesar75](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jcesar75](https://forums.realmacsoftware.com/u/jcesar75)\ **Post date:** [February 6, 2016, 9:14pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/1 "2016-02-06T21:14:37Z")
My website is built using the Tesla theme. However, the contact form that comes with it is not sending emails. I looked for the help page into Realmac Software and setup the info@… within my hosting server (godaddy) and also tested the forward feature, everything worked up to there. Once I republished my website files with the new email address into the “Send to:” field in the form general settings, still doesn’t work. I need help with this. ---
**Author:** ![zeebe](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/zeebe/32/22007_2.png) [@zeebe](https://forums.realmacsoftware.com/u/zeebe)\ **Post date:** [February 7, 2016, 12:18am UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/2 "2016-02-07T00:18:54Z")
One of the first rules when asking questions (after doing a search) is if you have a URL to the site, please provide it. We can not help usually with just a description. ---
**Author:** ![jcesar75](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jcesar75](https://forums.realmacsoftware.com/u/jcesar75)\ **Post date:** [February 7, 2016, 12:27am UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/3 "2016-02-07T00:27:42Z")
Sorry here is the url [www.neasmodernart.com](http://www.neasmodernart.com). I didn’t provided it because it’s about the form and not the website itself. ---
**Author:** ![LaPan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/lapan/32/92_2.png) [@LaPan](https://forums.realmacsoftware.com/u/LaPan)\ **Post date:** [February 7, 2016, 6:47am UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/4 "2016-02-07T06:47:07Z")
I just gave it a try with test name, and it worked. FYI, with GoDaddy the forward to email address HAS TO MATCH your GoDaddy account email address. Please let us know if that change fixes the issue. ---
**Author:** ![jcesar75](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jcesar75](https://forums.realmacsoftware.com/u/jcesar75)\ **Post date:** [February 7, 2016, 12:30pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/5 "2016-02-07T12:30:51Z")
Hi LaPan, you said you tried but I don’t see your email in my inbox. How did you do the test? The forward email is working cause I tried from yahoo mail and it worked as well. Bit not from the contact form. ---
**Author:** ![Oscar](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/oscar/32/80_2.png) [@Oscar](https://forums.realmacsoftware.com/u/Oscar)\ **Post date:** [February 7, 2016, 2:06pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/6 "2016-02-07T14:06:17Z")
@jcesar75 It “certainly” has nothing to do with the theme Tesla, but you can change the theme, publish and see if it brings a change. My Tesla contact form works well. I know the problem that mails are sent without an error message, but can not be received (happened with certain providers/hosters). Can you use a different email address, with another hoster? Have you checked your e-mail addresses !? Perhaps you must change the contact form ! ---
**Author:** ![jcesar75](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jcesar75](https://forums.realmacsoftware.com/u/jcesar75)\ **Post date:** [February 7, 2016, 6:53pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/7 "2016-02-07T18:53:52Z")
Hi there Oscar, I have checked the email addresses and again, from yahoo mail I can send an email to [info@neasmodernart.com](mailto:info@neasmodernart.com) and I can get the reply but not from the form. How was the form built into, PHP, ASP? Maybe is something that needs to be setup in my hosting server. ---
**Author:** ![Oscar](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/oscar/32/80_2.png) [@Oscar](https://forums.realmacsoftware.com/u/Oscar)\ **Post date:** [February 7, 2016, 7:24pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/8 "2016-02-07T19:24:25Z")
@jcesar75 The RW contact form works with php. I can give you my test-email address. So we can test with another server. Send me a message and I give you the address. Later, you must delete the test address!! ---
**Author:** ![jcesar75](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jcesar75](https://forums.realmacsoftware.com/u/jcesar75)\ **Post date:** [February 7, 2016, 7:32pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/9 "2016-02-07T19:32:02Z")
Ok let’s do that give me your address and ill put it into the “send to” field ti try it. thanks ---
**Author:** ![Oscar](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/oscar/32/80_2.png) [@Oscar](https://forums.realmacsoftware.com/u/Oscar)\ **Post date:** [February 7, 2016, 7:58pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/10 "2016-02-07T19:58:23Z")
Hello Julio @jcesar75 Your email is here 😉 the contact form works!! the problem is your hoster/provider, I think. Now, you can delete my email address! ---
**Author:** ![Oscar](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/oscar/32/80_2.png) [@Oscar](https://forums.realmacsoftware.com/u/Oscar)\ **Post date:** [February 7, 2016, 8:15pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/11 "2016-02-07T20:15:30Z")
@jcesar75 Perhaps you must change to FormLoom, Plugin or Stack. ---
**Author:** ![jcesar75](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jcesar75](https://forums.realmacsoftware.com/u/jcesar75)\ **Post date:** [February 7, 2016, 10:21pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/12 "2016-02-07T22:21:04Z")
I’ll look into it thanks a lot ---
**Author:** ![jcesar75](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jcesar75](https://forums.realmacsoftware.com/u/jcesar75)\ **Post date:** [February 7, 2016, 10:58pm UTC](https://forums.realmacsoftware.com/t/my-tesla-contact-form-doesnt-work/5306/13 "2016-02-07T22:58:23Z")
Ok that’s what I thought so