# Need help with contact form **URL:** \ **Category:** Elements\ **Created:** [December 27, 2025, 8:09pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391 "2025-12-27T20:09:58Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [December 27, 2025, 8:09pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/1 "2025-12-27T20:09:58Z")
Hello, I am having trouble setting up a contact form or a newsletter form with smtp. Probably because I am doing something wrong. Has anyone tried that component? Best Regards Nedim ![screenshot](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/6/3/63c8de9018f49d281b78e5caa7e4b3371a43597b.jpeg) ---
**Author:** ![handshaper](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/handshaper/32/27373_2.png) [@handshaper](https://forums.realmacsoftware.com/u/handshaper)\ **Post date:** [December 28, 2025, 2:02am UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/2 "2025-12-28T02:02:24Z")
I have five sites where I use the contact form, and it works just fine. Looking at your settings, they are almost identical to mine except for the obvious. So there is nothing glaringly wrong with them. ---
**Author:** ![pumpkin](https://avatars.discourse-cdn.com/v4/letter/p/ccd318/32.png) [@pumpkin](https://forums.realmacsoftware.com/u/pumpkin)\ **Post date:** [December 28, 2025, 11:10am UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/3 "2025-12-28T11:10:48Z")
Can we see your page layout? Maybe there’s something wrong or missing. ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [December 28, 2025, 11:36am UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/4 "2025-12-28T11:36:40Z")
Can you switch the port to TLS and check again? ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [December 28, 2025, 1:48pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/5 "2025-12-28T13:48:57Z")
i just uploaded a sample page here: > **[index](https://sanat-ensemble.de/form-versuch/)** This is the form component from the Essentials-Pack. As you can see, I can’t manage to generate forms via the essentials app. I tried out something which I found on the net. I set up a contact form with this tool, with smtp enabled and with the same credentials: > **[Contact Form Homepage; PHP Mail Form Script with Spam Protection](https://www.kontaktformular.com/en/)** > > Download PHP contact form script with spam protection for your homepage for free! Option: email file attachment contact form valid XHTML/CSS. on the same server. See: > **[kontaktformular.com](https://sanat-ensemble.de/form-versuch-2/kontakt.php)** > > kontaktformular.com And it works. There’s another contact form on the same address generated with Kirby-CMS. That works too: > **[Sanat Ensemble · Kontakt](https://sanat-ensemble.de/de/kontakt)** > > Kontakt Seite des Sanat Ensembles. I just can’t figure out, what the problem is with essentials. I can upload the config.php and the index.php documents if necessary and would appreciate any help. Best! Nedim ---
**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\ **Post date:** [December 28, 2025, 2:06pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/6 "2025-12-28T14:06:28Z")
The first step is to go to your server and look at the log files that Elements creates for forms. The answer to your question is almost certainly there (or hinted at there). ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [December 28, 2025, 4:12pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/7 "2025-12-28T16:12:30Z")
I had a similar issue, and needed to solve it in the htaccess file. You may want to disable htaccess and see if the Form works then? ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [December 28, 2025, 7:19pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/8 "2025-12-28T19:19:33Z")
I couldn’t find any log files on the server unfortunately. ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [December 28, 2025, 7:20pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/9 "2025-12-28T19:20:52Z")
Actually, I am not using a htaccess file in the sample project: > **[index](https://sanat-ensemble.de/form-versuch/)** ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [December 28, 2025, 7:21pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/10 "2025-12-28T19:21:54Z")
I have uploaded a sample project using the form: > **[index](https://sanat-ensemble.de/form-versuch/)** ---
**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\ **Post date:** [December 28, 2025, 7:40pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/11 "2025-12-28T19:40:37Z")
The fact that you can’t see a log file is a problem. I entered a faux entry in your forms and got the error message. You should have seen that in your logs. I can’t really help you any more than that as every server has different PHP set ups. ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [December 29, 2025, 3:30pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/12 "2025-12-29T15:30:06Z")
Sorry Thom! I di find the log files on the server. I put two together and am uploading the text file. Perhaps you can understand what’s going on. Thanks in advance for any help or any suggestions. Best, Nedim [log-file-nedim.txt](https://forums.realmacsoftware.com/uploads/short-url/6H5P5Jhh8KIa6QxKTwJab9O6RBO.txt) (1.9 KB) ---
**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\ **Post date:** [December 31, 2025, 4:36pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/13 "2025-12-31T16:36:43Z")
This: msg “[Atomicorp.com](http://Atomicorp.com) WAF Rules: PHP payload detected” Would suggest to me that you’re somehow violating rules your server has for PHP directs. I think you’ll need to ask your server provider about this. Different hosts have different requirements for passing information in and out of the server. ---
**Author:** ![Nedim](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nedim](https://forums.realmacsoftware.com/u/Nedim)\ **Post date:** [January 1, 2026, 3:09pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/14 "2026-01-01T15:09:54Z")
Thanks for the support Thom. I will check out with the server. Best! ---
**Author:** ![KimG](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@KimG](https://forums.realmacsoftware.com/u/KimG)\ **Post date:** [January 2, 2026, 11:20pm UTC](https://forums.realmacsoftware.com/t/need-help-with-contact-form/53391/15 "2026-01-02T23:20:09Z")
I need to use a specific server for sending mails, not just my normal one. I think I noticed just using the warnings that I saw in Safari debug view.