# Need help with Form setup

**URL:** <https://forums.realmacsoftware.com/t/need-help-with-form-setup/56991>\
**Category:** Elements\
**Tags:** forms\
**Created:** [July 14, 2026, 5:46am UTC](https://forums.realmacsoftware.com/t/need-help-with-form-setup/56991 "2026-07-14T05:46:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![wlasoen](https://avatars.discourse-cdn.com/v4/letter/w/4491bb/32.png) [@wlasoen](https://forums.realmacsoftware.com/u/wlasoen)\
**Post date:** [July 14, 2026, 5:46am UTC](https://forums.realmacsoftware.com/t/need-help-with-form-setup/56991/1 "2026-07-14T05:46:18Z")

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No e-mail gets sent. The log I downloaded from the server (php 8.4.2) shows very confusing lines. Different results are logical consequences of fiddling with the settings in the inspector. But what I find particularly weird is that [the log](https://drive.google.com/file/d/1wE5elZRpvVy13VWNdOShUTDNrNl66Ubt/view?usp=sharing) is telling me there should be a webhook, while I never activated a webhook.  
Are my settings correct?

Can anyone help?

 ![Screenshot 2026-07-14 at 07.29.55](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/4/942b1cc90cb2b10f1d0250d6635925bc90668b82.png)

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**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\
**Post date:** [July 14, 2026, 7:28am UTC](https://forums.realmacsoftware.com/t/need-help-with-form-setup/56991/2 "2026-07-14T07:28:18Z")

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I think the **from** address and the **to** address should be the same…they are on my forms…also try the TLS security 587

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 14, 2026, 8:42am UTC](https://forums.realmacsoftware.com/t/need-help-with-form-setup/56991/3 "2026-07-14T08:42:15Z")

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Yes, @Godber is correct, the from address and the to address should be the same.

We also have a [troubleshooting guide to help users with form setup](https://docs.realmacsoftware.com/elements-docs/elements/components/form), you should run through that as it often helps resolve most issues.

Hope that helps!

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**Author:** ![wlasoen](https://avatars.discourse-cdn.com/v4/letter/w/4491bb/32.png) [@wlasoen](https://forums.realmacsoftware.com/u/wlasoen)\
**Post date:** [July 14, 2026, 9:02am UTC](https://forums.realmacsoftware.com/t/need-help-with-form-setup/56991/4 "2026-07-14T09:02:16Z")

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Solved. The problem was not in Rapidweaver Elements. It was a serverside problem with split MX that I managed to solve. Actually, it now works, even with different **to** address. (same domainname though). If anyone likes to know more, I’ld be happy to share a FAILING six hour conversation with ChatGPT for a problem Claude Opus solved in minutes. Just let me know.

Thanks guys.

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [July 14, 2026, 9:43am UTC](https://forums.realmacsoftware.com/t/need-help-with-form-setup/56991/5 "2026-07-14T09:43:23Z")

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Woah, what a pain, glad you got it sorted though 🎉