# Need help with FTP settings

**URL:** <https://forums.realmacsoftware.com/t/need-help-with-ftp-settings/53385>\
**Category:** Elements\
**Created:** [December 27, 2025, 3:23pm UTC](https://forums.realmacsoftware.com/t/need-help-with-ftp-settings/53385 "2025-12-27T15:23:20Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jilo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jilo/32/18461_2.png) [@jilo](https://forums.realmacsoftware.com/u/jilo)\
**Post date:** [December 27, 2025, 3:23pm UTC](https://forums.realmacsoftware.com/t/need-help-with-ftp-settings/53385/1 "2025-12-27T15:23:20Z")

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![image](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/3/d3ef1a74c111b743e2e82d20044170af9f941d68.png)

Hi  
Can anybody help, site upload and come at the end fully uploaded but, when I run it come up with 404 error - [www.eprbook.com](http://www.eprbook.com)

Attached is the file upload setting - Port is 22 and using FTP (I also have SFTP - not sure the difference!). Any guidnace would be very much appreciated please.

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**Author:** ![jilo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jilo/32/18461_2.png) [@jilo](https://forums.realmacsoftware.com/u/jilo)\
**Post date:** [December 27, 2025, 3:24pm UTC](https://forums.realmacsoftware.com/t/need-help-with-ftp-settings/53385/2 "2025-12-27T15:24:36Z")

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PS what questions can I / should I ask the hosting company - I am with A2 Hosting.

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**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\
**Post date:** [December 27, 2025, 3:24pm UTC](https://forums.realmacsoftware.com/t/need-help-with-ftp-settings/53385/3 "2025-12-27T15:24:53Z")

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Your path is almost certainly incorrect. That’s a URL, not a path.

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<div class="post-metadata">

**Author:** ![jilo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jilo/32/18461_2.png) [@jilo](https://forums.realmacsoftware.com/u/jilo)\
**Post date:** [December 27, 2025, 3:25pm UTC](https://forums.realmacsoftware.com/t/need-help-with-ftp-settings/53385/4 "2025-12-27T15:25:47Z")

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Wow, thats quick - what would path look like pls - just random example\

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**Author:** ![thominator](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thominator/32/35233_2.png) [@thominator](https://forums.realmacsoftware.com/u/thominator)\
**Post date:** [December 27, 2025, 3:28pm UTC](https://forums.realmacsoftware.com/t/need-help-with-ftp-settings/53385/5 "2025-12-27T15:28:27Z")

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What is being asked for is the path (location) for files on your server, not the Web address for the site. I’m not familiar with what A2 Hosting wants there, but it should be listed somewhere in your site management panel.

For instance, on my server the correct path is /home/username/sitename.