# Need help with getting Form to work **URL:** \ **Category:** Elements\ **Created:** [February 10, 2026, 7:04pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257 "2026-02-10T19:04:19Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:04pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/1 "2026-02-10T19:04:19Z")
I’ve now tried “everything,” but I can’t get emails to send from the website when using SMTP/forms. I believe there must be a bug in Elements 2.0. Has anyone else managed to get forms working in Elements 2.0? ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [February 10, 2026, 7:06pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/2 "2026-02-10T19:06:46Z")
The forms haven’t really changed, they were just moved to a separate pack. Have you changed your site at all? Have you contacted your hosting company about the issue? ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:08pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/3 "2026-02-10T19:08:32Z")
No. I only upgraded to 2.0 and republished everything. PHP Version 8.4.16 ---
**Author:** ![handshaper](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/handshaper/32/27373_2.png) [@handshaper](https://forums.realmacsoftware.com/u/handshaper)\ **Post date:** [February 10, 2026, 7:08pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/4 "2026-02-10T19:08:34Z")
Forms are working fine on all of my sites. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [February 10, 2026, 7:11pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/5 "2026-02-10T19:11:51Z")
@mrTablet Have you contacted your hosting company about the issue to see if they can see why it’s not sending? ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:16pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/6 "2026-02-10T19:16:03Z")
@dan No, but maybe I should try that. It has worked previously with the same SMTP setup in RapidWeaver Classic. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [February 10, 2026, 7:16pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/7 "2026-02-10T19:16:28Z")
I see in [this thread](https://forums.realmacsoftware.com/t/elements-2-0-beta-1-now-available/54095/52) you said your host is using **PHP 8.3.0**. Elements 2.0 now requires PHP 8.4, can you get your host to upgrade? ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:16pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/8 "2026-02-10T19:16:39Z")
> [@dan](#): > > **Edit:** I see in [this thread](https://forums.realmacsoftware.com/t/elements-2-0-beta-1-now-available/54095/52) you said your host is using **PHP 8.3.0**. Elements 2.0 now requires PHP 8.4, can you get your host to upgrade? That is another site. ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:23pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/9 "2026-02-10T19:23:46Z")
I have a website [https://syklubben.no](https://syklubben.no) that was built with RapidWeaver Classic, which I have now converted to Elements 2.0: [https://syklubben.no/ny](https://syklubben.no/ny) Both use the same SMTP setup, but it does not work in Elements 2.0. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [February 10, 2026, 7:25pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/10 "2026-02-10T19:25:56Z")
If you [downgrade to 1.6](https://realmacsoftware.com/rapidweaver/releasenotes/) does the form start to work again? ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:28pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/11 "2026-02-10T19:28:13Z")
I’ve tried that, but it doesn’t work in 1.6 either 🤔 ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [February 10, 2026, 7:30pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/12 "2026-02-10T19:30:56Z")
It sounds like something has changed on your server or your settings. I’d recommend, Contacting your hosting provider to check your settings and server setup, see what they think. Let me know how you get on. ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:32pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/13 "2026-02-10T19:32:22Z")
@dan If I upload the site using Classic 9.5, everything works as it should. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [February 10, 2026, 7:35pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/14 "2026-02-10T19:35:02Z")
That’s great, so it sounds like the settings are wrong in your Elements project, or your server does not support this newer type of form. I’d recommend contacting your hosting provider to check your settings and server setup, they should be able to spot the issue for you. ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [February 10, 2026, 7:47pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/15 "2026-02-10T19:47:49Z")
Seems like @differentdan had some logs from you. The error looks to be related to the form living in a sub-folder. In theory that should work, but it clearly is not on your setup. It is possible something in your `.htaccess` has been customised and is interfering. We’re looking into it further. As a quick test, could you try moving the form page to the root level of the site and then re-publish all files? Let us know if that makes any difference. ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 7:59pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/16 "2026-02-10T19:59:29Z")
Unfortunately, that did not help. ---
**Author:** ![mrTablet](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mrtablet/32/21819_2.png) [@mrTablet](https://forums.realmacsoftware.com/u/mrTablet)\ **Post date:** [February 10, 2026, 8:05pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/17 "2026-02-10T20:05:56Z")
> [@dan](#): > > It is possible something in your `.htaccess` has been customised and is interfering. I don’t have `.htaccess` in that ../ny folder. ---
**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\ **Post date:** [February 10, 2026, 10:21pm UTC](https://forums.realmacsoftware.com/t/need-help-with-getting-form-to-work/54257/18 "2026-02-10T22:21:43Z")
Just from personal experience of form not working, the Form in essentials has two fields with some ID email and message have ID of “email” Ben was going to update but don’t know whether he did. It might be OK but just check every field has a different ID.