# Never received license code

**URL:** <https://forums.realmacsoftware.com/t/never-received-license-code/7274>\
**Category:** RapidWeaver Classic\
**Created:** [May 27, 2016, 3:33pm UTC](https://forums.realmacsoftware.com/t/never-received-license-code/7274 "2016-05-27T15:33:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![pachy](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@pachy](https://forums.realmacsoftware.com/u/pachy)\
**Post date:** [May 27, 2016, 3:33pm UTC](https://forums.realmacsoftware.com/t/never-received-license-code/7274/1 "2016-05-27T15:33:11Z")

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I purchased RW 7 via paypal. My paypal account shows the charge but I have not received any license code from realmac.

how can i get one?

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**Author:** ![jabostick](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jabostick/32/1760_2.png) [@jabostick](https://forums.realmacsoftware.com/u/jabostick)\
**Post date:** [May 27, 2016, 3:38pm UTC](https://forums.realmacsoftware.com/t/never-received-license-code/7274/2 "2016-05-27T15:38:07Z")

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Did you check your spam? It may come from a Paddle email. Sounds like that is what happened to another user in a seperate post

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**Author:** ![scottsteven](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottsteven/32/3418_2.png) [@scottsteven](https://forums.realmacsoftware.com/u/scottsteven)\
**Post date:** [May 27, 2016, 3:42pm UTC](https://forums.realmacsoftware.com/t/never-received-license-code/7274/3 "2016-05-27T15:42:13Z")

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also happened to my Friend who called me. He checked and it was in his spam folder.

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**Author:** ![pachy](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@pachy](https://forums.realmacsoftware.com/u/pachy)\
**Post date:** [May 27, 2016, 3:55pm UTC](https://forums.realmacsoftware.com/t/never-received-license-code/7274/4 "2016-05-27T15:55:57Z")

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Yes, I checked and also searched for “paddle” - nothing except the paypal confirm. thank you

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**Author:** ![scottsteven](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottsteven/32/3418_2.png) [@scottsteven](https://forums.realmacsoftware.com/u/scottsteven)\
**Post date:** [May 27, 2016, 4:24pm UTC](https://forums.realmacsoftware.com/t/never-received-license-code/7274/5 "2016-05-27T16:24:42Z")

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best email Support at realmacsoftware d0t com