Have been having a ball converting sites to RW7 but I decided I needed to fill in a few gaps and take kick it up a level by learning more of the finer detail so I took RMS up on the cybermonday offer of the training videos for $89. That was LAST WEEK and I still don’t have even an email about the order much less the videos. (or for that matter whether they are DVD, downloadable or view online videos)
Have been going back and forth with support at the rate of ONE EMAIL PER DAY… but they can’t understand that the email that they say is being sent is not being sent or being sent wrong as it is not even arriving in my mail SERVER. (not client…I’m and ISP)
So far I have discovered that RMS uses 4 domains to conduct business. realmacsoftware, zendesk, paddle and discoursemail. Sadly, even knowing this, I still do not have a product.
ANyone have any suggestions on how to get through toe RMS and get the videos or am I at the point of asking for a refund? (and yes, I have been going through all the free videos… )
Experience with the RW7 has been great… with the company …not good at all.