# Non Support from RapidWeaver **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [June 13, 2018, 8:58pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664 "2018-06-13T20:58:42Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 14, 2018, 11:50pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/21 "2018-06-14T23:50:56Z")
I’ll try Quicktime tomorrow. You guys keep late hours! But it’s almost 1 am in the UK! I’ve done a brief screen save and perhaps this will partly explain my problem. You will see it is a religious service. In the Edit the text only goes to the hymn Guide me O thou Great Redeemer, but the Preview goes beyond the heading and has a lot more text than the Edit page. ![11](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/2/2be4fc94e0017cda7fa876bb695b60a623d5ec2f.png) ![34](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/e/e5847afe8e9f52ce65864bda40c27728869b4ef8.png) Hope someone can solve it! Incidentally, I re-published all the files and the June service is completely wrong but I can’t delete it!. The web site address is [www.veilministries.org](http://www.veilministries.org) ---
**Author:** ![zeebe](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/zeebe/32/22007_2.png) [@zeebe](https://forums.realmacsoftware.com/u/zeebe)\ **Post date:** [June 14, 2018, 11:52pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/22 "2018-06-14T23:52:27Z")
I am the US and it is almost 7pm for me. Hopefully you will get this working again! ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 15, 2018, 12:02am UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/23 "2018-06-15T00:02:58Z")
I share your hope, Robert! ---
**Author:** ![LaPan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/lapan/32/92_2.png) [@LaPan](https://forums.realmacsoftware.com/u/LaPan)\ **Post date:** [June 15, 2018, 2:00am UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/24 "2018-06-15T02:00:34Z")
Hey Malcom, @Aaron replied to your support request 2 days ago. Did you check the system or did the email go to spam? We need some more information (as did the folks here trying to help you). ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [June 15, 2018, 6:56am UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/25 "2018-06-15T06:56:42Z")
What’s happening with your Audio links? All the ones I have tried return 404 not found pages. I’d like to take a look at your project file and see what’s going on. ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 15, 2018, 10:43am UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/26 "2018-06-15T10:43:52Z")
Hi Brian, No e mail appearing on my system from Aaron. What information do you need? ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 15, 2018, 10:49am UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/27 "2018-06-15T10:49:46Z")
LJ, The audio links on the services for the previous months work as they should when I log in as a member of the public to my web site ([www.veilministries.org](http://www.veilministries.org)) It’s the June service I’m trying to post which I’m struggling to post. How would I get the project file to you? Forgive me-I’m not the brightest match in the box on computer matters! Malcolm ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [June 15, 2018, 5:06pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/28 "2018-06-15T17:06:28Z")
Could you dropbox it and send me a link? ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 15, 2018, 7:14pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/29 "2018-06-15T19:14:31Z")
Gladly. The project file is in dropbox. How do I send it to you? (It’s 111.7 MB) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [June 15, 2018, 7:19pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/30 "2018-06-15T19:19:47Z")
1. Open your drop box in finder. 2. Find the file. 3. Right click the file 4. select copy dropbox link. 5. Paste it in a post or Private Message. ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 15, 2018, 8:01pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/31 "2018-06-15T20:01:21Z")
[https://www.dropbox.com/s/tezowfyicrxaswv/Service%20June%202018.doc?dl=0](https://www.dropbox.com/s/tezowfyicrxaswv/Service%20June%202018.doc?dl=0) ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 15, 2018, 8:03pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/32 "2018-06-15T20:03:47Z")
Duh! Thanks Doug.🤪 ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [June 16, 2018, 12:13pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/33 "2018-06-16T12:13:18Z")
I have a Word document but not the RW project file ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 16, 2018, 12:37pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/34 "2018-06-16T12:37:39Z")
Sorry! Hopefully this is what is needed? [https://www.dropbox.com/sh/ldf3op5dtmysm4n/AAAz331q47soGPT9n-6560CCa?dl=0](https://www.dropbox.com/sh/ldf3op5dtmysm4n/AAAz331q47soGPT9n-6560CCa?dl=0) ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 17, 2018, 10:24am UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/35 "2018-06-17T10:24:58Z")
LJ, Any joy on solving the problem?! ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 18, 2018, 10:08pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/36 "2018-06-18T22:08:38Z")
Can I ask if you think you’ve spotted what’s wrong with my RW web site? Malcolm ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [June 18, 2018, 10:29pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/37 "2018-06-18T22:29:00Z")
I have PM’d you with instructions to send a project file ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [June 18, 2018, 10:30pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/38 "2018-06-18T22:30:53Z")
The dropbox links above work for both the project file and the word document. I downloaded them, but have no idea where or what the issue is. ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 18, 2018, 10:52pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/39 "2018-06-18T22:52:18Z")
VM 2018 Good Friday.rw.zip Is this of any use? ---
**Author:** ![MalcolmWestwood](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MalcolmWestwood](https://forums.realmacsoftware.com/u/MalcolmWestwood)\ **Post date:** [June 18, 2018, 10:53pm UTC](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664/40 "2018-06-18T22:53:34Z")
Strange. I was hoping someone could tell me what’s going wrong! [Previous page](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664.md?page=1) [Next page](https://forums.realmacsoftware.com/t/non-support-from-rapidweaver/20664.md?page=3)