# Paddle Payment system issues **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [August 22, 2018, 2:57pm UTC](https://forums.realmacsoftware.com/t/paddle-payment-system-issues/21731 "2018-08-22T14:57:55Z")\ **Posts on this page:** 3\ **Page:** 2
**Author:** ![rob](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rob/32/24188_2.png) [@rob](https://forums.realmacsoftware.com/u/rob)\ **Post date:** [September 5, 2018, 1:19pm UTC](https://forums.realmacsoftware.com/t/paddle-payment-system-issues/21731/21 "2018-09-05T13:19:42Z")
Sorry to all. Please disregard my previous statement. This was due to my inability to enter a VAT ID in purchase form with small devices or windows. “Enter VAT ID” button is hidden under bottom bar. ![17](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/a/ae42dcd8502e35aaf7dc4caea83ac91223d6fbaf.png) ---
**Author:** ![NickWB](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/nickwb/32/703_2.png) [@NickWB](https://forums.realmacsoftware.com/u/NickWB)\ **Post date:** [September 5, 2018, 1:23pm UTC](https://forums.realmacsoftware.com/t/paddle-payment-system-issues/21731/22 "2018-09-05T13:23:06Z")
I had the same problem originally with a UK transaction - it all works beautifully now and Paddle themselves were very responsive ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [October 5, 2018, 11:23pm UTC](https://forums.realmacsoftware.com/t/paddle-payment-system-issues/21731/23 "2018-10-05T23:23:13Z")
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