# PageSafe not logging in...sub-domain? **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [January 14, 2022, 2:50am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991 "2022-01-14T02:50:54Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![scottjf](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottjf/32/10385_2.png) [@scottjf](https://forums.realmacsoftware.com/u/scottjf)\ **Post date:** [January 14, 2022, 2:50am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/1 "2022-01-14T02:50:55Z")
Hi all, I’m having an issue implementing PageSafe on a sub-domain…not sure if it works on sub-domain? @joeworkman It just keeps reverting to the log-in padlock…tried a few times, deleting, changing the expire time to 1 minute and 3 minutes but each time it just reverts to log-in padlock each every time. Key lock turns and goes green but then back to the log in passcode black page. I’ve used PageSafe a number of times and all good…but this time issues. [https://www.quinninupdraft.rapidwebsites.net/member-login/](https://www.quinninupdraft.rapidwebsites.net/member-login/) Temp password 6258 PHP on server is 7.4.27 It is HTTPS If I copy and paste into another site, not a sub-domain it works as expected but on this draft sub-domain not working, hence my wondering if it doesn’t work on sub-domains. I’ve cleared cache on server and also on Safari Any thoughts please. Thanks Scott ---
**Author:** ![joemart1951](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joemart1951/32/1193_2.png) [@joemart1951](https://forums.realmacsoftware.com/u/joemart1951)\ **Post date:** [January 14, 2022, 6:54am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/2 "2022-01-14T06:54:01Z")
@joeworkman ---
**Author:** ![scottjf](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottjf/32/10385_2.png) [@scottjf](https://forums.realmacsoftware.com/u/scottjf)\ **Post date:** [January 14, 2022, 7:16am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/3 "2022-01-14T07:16:50Z")
UPDATE Also not working on other domain. [https://rapidwebsites.net/qca-members-login/](https://rapidwebsites.net/qca-members-login/) Password 6258 But on this page it is working… [https://rapidwebsites.net/test/](https://rapidwebsites.net/test/) Password 3337 ---
**Author:** ![joeworkman](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joeworkman/32/23780_2.png) [@joeworkman](https://forums.realmacsoftware.com/u/joeworkman)\ **Post date:** [January 14, 2022, 7:49am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/4 "2022-01-14T07:49:31Z")
That is not a subdomain. It’s just a subfolder on the same site. I did just ship an update. But to be honest, I am not sure if it will fix this or not. Maybe republish all files? ---
**Author:** ![scottjf](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottjf/32/10385_2.png) [@scottjf](https://forums.realmacsoftware.com/u/scottjf)\ **Post date:** [January 14, 2022, 2:22pm UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/5 "2022-01-14T14:22:31Z")
Thanks Joe, Yeah I’ve tried republish, gone into FTP and deleted the original public\_html folder and republished again but issue continues. Pagesafe has been very reliable previously but I can’t work out what’s causing issues at the moment. I’ve updated version unless it was in the last 12 hours. Thanks and I hope we can sort out. Cheers Scott ---
**Author:** ![joeworkman](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joeworkman/32/23780_2.png) [@joeworkman](https://forums.realmacsoftware.com/u/joeworkman)\ **Post date:** [January 14, 2022, 3:47pm UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/6 "2022-01-14T15:47:16Z")
I shipped v1.7 last night. Check for updates. ---
**Author:** ![joemart1951](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joemart1951/32/1193_2.png) [@joemart1951](https://forums.realmacsoftware.com/u/joemart1951)\ **Post date:** [January 14, 2022, 6:28pm UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/7 "2022-01-14T18:28:45Z")
Just updated a test site…Logout not working? Login is 1234 [http://www.ibize.com/cmca/Forms\_Info/](http://www.ibize.com/cmca/Forms_Info/) ---
**Author:** ![scottjf](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/scottjf/32/10385_2.png) [@scottjf](https://forums.realmacsoftware.com/u/scottjf)\ **Post date:** [January 15, 2022, 1:45am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/8 "2022-01-15T01:45:03Z")
Hi Joe, thanks. That update is working for me…so is the log out button. Cheers Scott ---
**Author:** ![joeworkman](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joeworkman/32/23780_2.png) [@joeworkman](https://forums.realmacsoftware.com/u/joeworkman)\ **Post date:** [January 15, 2022, 1:51am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/9 "2022-01-15T01:51:09Z")
Check for updates. I just shipped a fix for some logout issues. I uncovered the issue during today’s hangout. ---
**Author:** ![joemart1951](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joemart1951/32/1193_2.png) [@joemart1951](https://forums.realmacsoftware.com/u/joemart1951)\ **Post date:** [January 15, 2022, 1:55am UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/10 "2022-01-15T01:55:28Z")
Thank You Joe…you are the best!!! ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [February 14, 2022, 4:22pm UTC](https://forums.realmacsoftware.com/t/pagesafe-not-logging-in-sub-domain/41991/12 "2022-02-14T16:22:36Z")
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