# Problem RM Onfastspring Store

**URL:** <https://forums.realmacsoftware.com/t/problem-rm-onfastspring-store/51856>\
**Category:** Elements\
**Created:** [October 20, 2025, 8:41am UTC](https://forums.realmacsoftware.com/t/problem-rm-onfastspring-store/51856 "2025-10-20T08:41:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MikeV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mikev/32/34985_2.png) [@MikeV](https://forums.realmacsoftware.com/u/MikeV)\
**Post date:** [October 20, 2025, 8:41am UTC](https://forums.realmacsoftware.com/t/problem-rm-onfastspring-store/51856/1 "2025-10-20T08:41:06Z")

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Hi,

@dan and @ben i have a problem to connect the store of onfastspring. I have to update my credit card details for the yearly payment of elements pro but i get an error when i visit the website.

 ![IMG_2942](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/2/4266f3e3f586ee6e6be3de6151dd2415463ace63.jpeg)

Greetings,

Mike

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**Author:** ![PMUK](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@PMUK](https://forums.realmacsoftware.com/u/PMUK)\
**Post date:** [October 20, 2025, 8:57am UTC](https://forums.realmacsoftware.com/t/problem-rm-onfastspring-store/51856/2 "2025-10-20T08:57:50Z")

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CloudFare is down and affecting loads of internet programme access

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**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\
**Post date:** [October 20, 2025, 9:01am UTC](https://forums.realmacsoftware.com/t/problem-rm-onfastspring-store/51856/3 "2025-10-20T09:01:01Z")

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AWS is down (which affects cloudflare as well). Try again in a few hours.

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**Author:** ![MikeV](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mikev/32/34985_2.png) [@MikeV](https://forums.realmacsoftware.com/u/MikeV)\
**Post date:** [October 20, 2025, 10:30am UTC](https://forums.realmacsoftware.com/t/problem-rm-onfastspring-store/51856/4 "2025-10-20T10:30:14Z")

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Thanks for the info @PMUK and @Fuellemann 🙂