# Problem with exporting to FTP

**URL:** <https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250>\
**Category:** RapidWeaver Classic\
**Created:** [February 17, 2020, 10:11pm UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250 "2020-02-17T22:11:07Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![normanwei1](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/normanwei1/32/17977_2.png) [@normanwei1](https://forums.realmacsoftware.com/u/normanwei1)\
**Post date:** [February 17, 2020, 10:11pm UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/1 "2020-02-17T22:11:07Z")

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Since I upgraded to version 8.5.1, I have not been able to upload my site to my server via FTP. When I hit Publish, it starts to export my files and stops immediately… Can anyone help me to resolve this issue.

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**Author:** ![joemart1951](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joemart1951/32/1193_2.png) [@joemart1951](https://forums.realmacsoftware.com/u/joemart1951)\
**Post date:** [February 18, 2020, 4:38am UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/2 "2020-02-18T04:38:40Z")

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Best thing to do is use a external FTP client (like Transmit) with your current information…if it works…it should work inside of RW.

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**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\
**Post date:** [February 18, 2020, 4:42am UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/3 "2020-02-18T04:42:10Z")

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Hi Norman,  
Can you send us your publishing logs?

1. Go to RapidWeaver \> Preferences \> Publishing and make sure “Upload Logging” is enabled

2. Now, try publishing / recreating the issue again

3. Finally, go to Help \> Copy Support Logs and paste this into a document, and send it over

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**Author:** ![myit\_buddies](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@myit\_buddies](https://forums.realmacsoftware.com/u/myit_buddies)\
**Post date:** [February 18, 2020, 4:44am UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/4 "2020-02-18T04:44:41Z")

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Hi Norman,  
Kindly provide me the log or error that you are getting so I can help you .Thanks

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**Author:** ![normanwei1](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/normanwei1/32/17977_2.png) [@normanwei1](https://forums.realmacsoftware.com/u/normanwei1)\
**Post date:** [February 18, 2020, 10:50am UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/5 "2020-02-18T10:50:43Z")

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I have the logs in a txt file. Tried sending it to the forum and it was rejected. Should I just cut and paste it here? It is pretty long.

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**Author:** ![normanwei1](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/normanwei1/32/17977_2.png) [@normanwei1](https://forums.realmacsoftware.com/u/normanwei1)\
**Post date:** [February 18, 2020, 11:05am UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/6 "2020-02-18T11:05:30Z")

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How do I switch to an external FTP?

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**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [February 18, 2020, 12:14pm UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/7 "2020-02-18T12:14:31Z")

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To send anything large like a log file, it’s best to zip them up and put the file on something like Dropbox and then share the link.

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**Author:** ![joemart1951](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joemart1951/32/1193_2.png) [@joemart1951](https://forums.realmacsoftware.com/u/joemart1951)\
**Post date:** [February 18, 2020, 2:14pm UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/8 "2020-02-18T14:14:42Z")

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Not switching to it…just using it to test your current setup…

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**Author:** ![normanwei1](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/normanwei1/32/17977_2.png) [@normanwei1](https://forums.realmacsoftware.com/u/normanwei1)\
**Post date:** [February 18, 2020, 7:08pm UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/9 "2020-02-18T19:08:13Z")

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There is no issue with connecting to my server. The test went fine. Rapidweaver fails to export and publish the files.

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**Author:** ![normanwei1](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/normanwei1/32/17977_2.png) [@normanwei1](https://forums.realmacsoftware.com/u/normanwei1)\
**Post date:** [February 19, 2020, 1:37am UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/10 "2020-02-19T01:37:52Z")

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I sent the txt file for the publishing logs to your support email address. This forum only allows me to attach picture files. It will not let me attach any document file.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [March 20, 2020, 11:37am UTC](https://forums.realmacsoftware.com/t/problem-with-exporting-to-ftp/31250/11 "2020-03-20T11:37:55Z")

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