# Problems with contact form **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [October 11, 2020, 7:15am UTC](https://forums.realmacsoftware.com/t/problems-with-contact-form/35168 "2020-10-11T07:15:45Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![rtuor](https://avatars.discourse-cdn.com/v4/letter/r/8e8cbc/32.png) [@rtuor](https://forums.realmacsoftware.com/u/rtuor)\ **Post date:** [October 11, 2020, 7:15am UTC](https://forums.realmacsoftware.com/t/problems-with-contact-form/35168/1 "2020-10-11T07:15:45Z")
I have since a few weeks problems with my contact form. See attach… I use RW 8.6.2 and macOS 11, Big Sur, latest beta. Any help? Thanks ![Bildschirmfoto 2020-10-11 um 09.08.49](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/8/d/8dc0a27b34003ad09586a4749dc818144c6dd022.png) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [October 11, 2020, 12:47pm UTC](https://forums.realmacsoftware.com/t/problems-with-contact-form/35168/2 "2020-10-11T12:47:51Z")
Hi Roger, and welcome to the forum. Contact form problems can be difficult to debug remotely as they are dependent on the hosting environment. Could you possibly give us a screenshot of the settings you are using? Also who are you hosting with? ---
**Author:** ![rtuor](https://avatars.discourse-cdn.com/v4/letter/r/8e8cbc/32.png) [@rtuor](https://forums.realmacsoftware.com/u/rtuor)\ **Post date:** [October 11, 2020, 1:33pm UTC](https://forums.realmacsoftware.com/t/problems-with-contact-form/35168/3 "2020-10-11T13:33:22Z")
Thanks Doug! Are you meaning these seetings in the attach? ![Bildschirmfoto 2020-10-11 um 15.32.32](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/e/c/ec40028b22fbae4af38cd473af7716b4c804b187.png) ---
**Author:** ![Mathew](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mathew/32/2771_2.png) [@Mathew](https://forums.realmacsoftware.com/u/Mathew)\ **Post date:** [October 11, 2020, 2:08pm UTC](https://forums.realmacsoftware.com/t/problems-with-contact-form/35168/4 "2020-10-11T14:08:09Z")
@rtuor It seems you are providing info on 2 different websites. Is that correct? There seem to be several problems: 1. SFTP rather than FTP would be better (though perhaps not the cause of your problems) 2. I don’t see a “mode” on my publishing setup. (But maybe that’s because I’m using SFTP) 3. You path and website address are grayed out. Not sure if this is a problem, but not grayed out for me. (Perhaps due to SFTP, not sure) Other possible issues: 1. Using Big Sur **beta**. There can easily be bugs in a beta so possible this is not a RW issue. 2. You say the form has not worked for weeks. Did it work at some time in the past? 3. As @teefers mentions … letting us know about your hosting company may be helpful. Not all hosting companies are equal in terms of quality and other issues. ---
**Author:** ![rtuor](https://avatars.discourse-cdn.com/v4/letter/r/8e8cbc/32.png) [@rtuor](https://forums.realmacsoftware.com/u/rtuor)\ **Post date:** [October 11, 2020, 4:11pm UTC](https://forums.realmacsoftware.com/t/problems-with-contact-form/35168/5 "2020-10-11T16:11:56Z")
Thanks Mathew! I try to use SFTP but it didn’t solve my problem. I think the problem is since Big Sur because yes it works in the past. So I also think it don’t depend on hosting company. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [November 11, 2020, 2:11am UTC](https://forums.realmacsoftware.com/t/problems-with-contact-form/35168/6 "2020-11-11T02:11:57Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.