# Problems with uploading

**URL:** <https://forums.realmacsoftware.com/t/problems-with-uploading/42992>\
**Category:** RapidWeaver Classic\
**Tags:** publishing, ftps, sftp\
**Created:** [April 4, 2024, 9:05am UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992 "2024-04-04T09:05:20Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Novioplan](https://avatars.discourse-cdn.com/v4/letter/n/e47774/32.png) [@Novioplan](https://forums.realmacsoftware.com/u/Novioplan)\
**Post date:** [April 4, 2024, 9:05am UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/1 "2024-04-04T09:05:20Z")

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Since a few days, my provider has installed the PLESK environment as a system. Now the upload keeps going wrong. First I had to connect via SFTP and now via FTPS. The connection works both via test and via browse, but when I do an upload it goes wrong after a few moments and I get an error message “the server Amy be out of disk space”.  
Do I do an “Export site” and then a manual upload of all folders, then it does work and I get no message.  
Anyone have an idea what it could be due to?  
Sincerely,  
Ton

 ![Scherm­afbeelding 2024-04-04 om 10.52.12](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/f/e/fe43e39790a20081d8e506ec4b0dec9729e20b13.jpeg)

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [April 4, 2024, 11:01am UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/2 "2024-04-04T11:01:47Z")

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Hi @Novioplan,

We generally recommend SFTP over FTPS. If your hosting provider offers SFTP use that one.

Who is your web hosting provider?

Regarding why the upload is not working, we’d need to see some logs. [Follow our guide here](https://forums.realmacsoftware.com/t/how-do-i-request-help-for-publishing-and-ftp-issues/42993) to send those logs over to us so we can take a look.

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<div class="post-metadata">

**Author:** ![Novioplan](https://avatars.discourse-cdn.com/v4/letter/n/e47774/32.png) [@Novioplan](https://forums.realmacsoftware.com/u/Novioplan)\
**Post date:** [April 4, 2024, 12:34pm UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/3 "2024-04-04T12:34:44Z")

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Hello Dan,

Our Hosting provider is Mijndomein in the Netherlands. But when I use SFTP I can’t make any connection with the provider.

Kind Regards  
Ton

 ![Scherm­afbeelding 2024-04-04 om 14.33.03.png](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/8/7/8752b476baac2f015b54f53e95320f24db9a580e.png)

 ![Scherm­afbeelding 2024-04-04 om 14.33.13.png](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/f/f/ff3e08820005d3fc7fbd285088f7f781a200c4cf.jpeg)

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**Author:** ![PaulGabel](https://avatars.discourse-cdn.com/v4/letter/p/dfb087/32.png) [@PaulGabel](https://forums.realmacsoftware.com/u/PaulGabel)\
**Post date:** [April 4, 2024, 1:36pm UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/4 "2024-04-04T13:36:35Z")

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Ton,  
I am using Mijndomein as well. Connecting through FTPS though. Remember there was a problem with their server’s certificate which seemed to have expired, and had to tell MacOS to trust it always.

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<div class="post-metadata">

**Author:** ![Novioplan](https://avatars.discourse-cdn.com/v4/letter/n/e47774/32.png) [@Novioplan](https://forums.realmacsoftware.com/u/Novioplan)\
**Post date:** [April 4, 2024, 1:54pm UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/5 "2024-04-04T13:54:34Z")

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Thank you Paul,  
I saw the certificate warning also today. Will see if this solve the problem

Regards  
Ton

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [April 4, 2024, 2:41pm UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/6 "2024-04-04T14:41:46Z")

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> [@Novioplan](#):
>
> Our Hosting provider is Mijndomein in the Netherlands. But when I use SFTP I can’t make any connection with the provider.

That’s because you are not using the correct port. Looks like your web host uses the default port 22 for SSH/SFTP. So in the server field in RapidWeaver you’d maybe enter:

`hooikoortsradar.nl:22`

I don’t know if the server, username and password would be the same for SFTP, you’d have to check with Mijndomein, but they have a YouTube video that might help:

[![](https://img.youtube.com/vi/ePYGK1rCnWM/maxresdefault.jpg "SFTP instellen in Filezilla | Mijndomein") ](https://www.youtube.com/watch?v=ePYGK1rCnWM)

You don’t have to use FileZilla, you should be able to enter the same settings (server, username, password) in RapidWeaver and it would work.

Let us know how it goes.

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<div class="post-metadata">

**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [April 4, 2024, 2:44pm UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/7 "2024-04-04T14:44:22Z")

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> [@PaulGabel](#):
>
> Remember there was a problem with their server’s certificate which seemed to have expired, and had to tell MacOS to trust it always.

That seems troubling 😬, I wouldn’t recommend trusting an expired certificate, and as a web hosting provider they should be making sure their certificates are updated and valid.

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<div class="post-metadata">

**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [May 27, 2024, 3:22pm UTC](https://forums.realmacsoftware.com/t/problems-with-uploading/42992/8 "2024-05-27T15:22:26Z")

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A post was split to a new topic: [Can no longer publish after updating from RW7 to RW Classic](https://forums.realmacsoftware.com/t/can-no-longer-publish-after-updating-from-rw7-to-rw-classic/43344)
