# Publishing error on upgrade

**URL:** <https://forums.realmacsoftware.com/t/publishing-error-on-upgrade/57631>\
**Category:** Elements\
**Tags:** elements\
**Created:** [September 17, 2026, 7:52am UTC](https://forums.realmacsoftware.com/t/publishing-error-on-upgrade/57631 "2026-09-17T07:52:06Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Theswedishtiger](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@Theswedishtiger](https://forums.realmacsoftware.com/u/Theswedishtiger)\
**Post date:** [September 17, 2026, 7:52am UTC](https://forums.realmacsoftware.com/t/publishing-error-on-upgrade/57631/1 "2026-09-17T07:52:06Z")

</div>

After upgrading to Elements 2, none of my files publish (it fails to sign in to the server). I am using the same publishing details as Elements 1. The folder browse button no longer works; it just times out. The Elements Cloud returned an error, and I had to re-enter my details. I have had to halt my team’s work. I hope this issue is fixed quickly

---

<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [September 17, 2026, 8:03am UTC](https://forums.realmacsoftware.com/t/publishing-error-on-upgrade/57631/2 "2026-09-17T08:03:34Z")

</div>

Try removing your publishing destination and re-adding it, that should resolve the issue for you.

Also, is there any reason you haven’t upgraded to Elements 3? This latest version has 100’s of fixes and improvements!

---

<div class="post-metadata">

**Author:** ![Theswedishtiger](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@Theswedishtiger](https://forums.realmacsoftware.com/u/Theswedishtiger)\
**Post date:** [September 17, 2026, 8:26am UTC](https://forums.realmacsoftware.com/t/publishing-error-on-upgrade/57631/3 "2026-09-17T08:26:28Z")

</div>

Upgraded to 3, now all is working. Thank you