# Publishing from different computers

**URL:** <https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997>\
**Category:** Elements\
**Created:** [March 9, 2026, 5:52pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997 "2026-03-09T17:52:56Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![CPelzar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@CPelzar](https://forums.realmacsoftware.com/u/CPelzar)\
**Post date:** [March 9, 2026, 5:52pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/1 "2026-03-09T17:52:56Z")

</div>

I have (3) Element Programs (using 3 of 3) per my license loaded on 3 different computers. I have the exact same SFTP log ins. But Publishing only works on one of my Macs. The others get this message **Couldn’t sign in to your SFTP server** Could not connect to server..

---

<div class="post-metadata">

**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [March 9, 2026, 6:24pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/2 "2026-03-09T18:24:31Z")

</div>

Hi @CPelzar

Have you checked that you’ve correctly copied the SFTP settings in your Publishing Settings on each of those Macs? Sometimes people think they’ve copied the same settings over, but turns out they have like a hidden space in the username or password field, or something like that.

---

<div class="post-metadata">

**Author:** ![CPelzar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@CPelzar](https://forums.realmacsoftware.com/u/CPelzar)\
**Post date:** [March 9, 2026, 6:38pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/3 "2026-03-09T18:38:56Z")

</div>

Yes they are identical. Have done it multiple times.

---

<div class="post-metadata">

**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [March 9, 2026, 6:46pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/4 "2026-03-09T18:46:10Z")

</div>

We’d need to see your publishing logs then from one of the machines you are getting that error on.

**First**

 ![enable-publishing-logs](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/a/7/a783729f2f38fb4c7a547fa024038a76e4969fe8.jpeg)

**Then**

 ![enable-publishing-logs-2](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/2/d2fd470f092b213152b58ad30ded31b7f279ba87.jpeg)

**Next**

Try to publish your project file from the machine that’s not working.

**Finally**

 ![enable-publishing-logs-3](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/b/bb7dcbe6abd4c346943641ad253d01dc5b17efab.jpeg)

---

<div class="post-metadata">

**Author:** ![CPelzar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@CPelzar](https://forums.realmacsoftware.com/u/CPelzar)\
**Post date:** [March 9, 2026, 7:15pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/5 "2026-03-09T19:15:46Z")

</div>

Just uploaded the support logs. I am traveling and will be a bit delayed Checking back.

---

<div class="post-metadata">

**Author:** ![CPelzar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@CPelzar](https://forums.realmacsoftware.com/u/CPelzar)\
**Post date:** [March 9, 2026, 7:16pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/6 "2026-03-09T19:16:58Z")

</div>

After I cleared the support logs, it still would not publics. Same error.

---

<div class="post-metadata">

**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [March 9, 2026, 8:11pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/7 "2026-03-09T20:11:50Z")

</div>

Why is your server hostname resolving to a private-use IP address for [a router](https://en.ipshu.com/ipv4/192.168.7.1)… 🤨

```auto
[0] IPv6: (none)
[0] IPv4: 192.168.7.1
[0] Trying 192.168.7.1:22...
[0] connect to 192.168.7.1 port 22 from 192.168.7.43 port 50939 failed: Connection refused
[0] Failed to connect to 0409e3b.netsolhost.com port 22 after 1043 ms: Could not connect to server
[0] closing connection #0

```

Check your network settings on those Macs that aren’t working. Maybe you are using some local dev environment that’s messing with the server hostname resolution.

> [@CPelzar](#):
>
> After I cleared the support logs, it still would not publics. Same error.

Correct, clearing the support logs just makes it so the log file is easier to read. It doesn’t solve the underlying issue.

---

<div class="post-metadata">

**Author:** ![CPelzar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@CPelzar](https://forums.realmacsoftware.com/u/CPelzar)\
**Post date:** [March 14, 2026, 1:44pm UTC](https://forums.realmacsoftware.com/t/publishing-from-different-computers/54997/8 "2026-03-14T13:44:13Z")

</div>

It was my Eero Wifi System. I disabled some Privacy settings and it works.

Thank you for pointing me in the right direction.
