# Publishing issues **URL:** \ **Category:** Elements\ **Created:** [August 2, 2026, 7:30am UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179 "2026-08-02T07:30:14Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Cyroscope](https://avatars.discourse-cdn.com/v4/letter/c/d9b06d/32.png) [@Cyroscope](https://forums.realmacsoftware.com/u/Cyroscope)\ **Post date:** [August 2, 2026, 7:30am UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/1 "2026-08-02T07:30:14Z")
Dear Element users out there. Can´t publish my new site on [one.com](http://one.com). The test was ok..the publishing was ok..but the site does´nt appear at all. Maybe other has experienced that problem. Thankful for help. //Peter > **[Support Guide | RapidWeaver Elements Docs](https://docs.realmacsoftware.com/elements-docs/getting-started/troubleshooting)** > > Learn how to report an issue and get effective support ---
**Author:** ![RussOggi255](https://avatars.discourse-cdn.com/v4/letter/r/ee7513/32.png) [@RussOggi255](https://forums.realmacsoftware.com/u/RussOggi255)\ **Post date:** [August 2, 2026, 8:14am UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/2 "2026-08-02T08:14:50Z")
Can you share the URL to your site ---
**Author:** ![Cyroscope](https://avatars.discourse-cdn.com/v4/letter/c/d9b06d/32.png) [@Cyroscope](https://forums.realmacsoftware.com/u/Cyroscope)\ **Post date:** [August 2, 2026, 8:44am UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/3 "2026-08-02T08:44:14Z")
[https://www.cyroscope.com](https://www.cyroscope.com)..it´s not showing at all. Due to Transmit all files are in place..due to the host (file manager) the files are missing. I uploaded my files FTP-wise but they’re demanding STFP-proctocol and it seems not work with the host (no contact) Thanx for repos. //Peter ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [August 2, 2026, 10:48am UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/4 "2026-08-02T10:48:16Z")
im with [one.com](http://one.com) and not having any problems…have yo reached to to their online chat…normally very good at sorting problems my settings are SFTP And domain is SSH.my domain ---
**Author:** ![Cyroscope](https://avatars.discourse-cdn.com/v4/letter/c/d9b06d/32.png) [@Cyroscope](https://forums.realmacsoftware.com/u/Cyroscope)\ **Post date:** [August 2, 2026, 11:36am UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/5 "2026-08-02T11:36:47Z")
Since it seems impossible publishing my new site on [one.com](http://one.com) via Elements build in publisher maybe there´s a way of publishing the site manually via [one.com](http://one.com) file manager..i would be very thankful for help. //Peter > **[Support Guide | RapidWeaver Elements Docs](https://docs.realmacsoftware.com/elements-docs/getting-started/troubleshooting)** > > Learn how to report an issue and get effective support ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [August 2, 2026, 11:48am UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/6 "2026-08-02T11:48:32Z")
Hi @Cyroscope Since you said testing and publishing worked, I would imagine you are publishing your site to the wrong folder at your web host. Clear the PATH field completely in RapidWeaver’s publishing settings, then click the “Browse” button next to that Path field. Please post a screenshot of the folders you see listed there in that pop-up window so we can check. ---
**Author:** ![Cyroscope](https://avatars.discourse-cdn.com/v4/letter/c/d9b06d/32.png) [@Cyroscope](https://forums.realmacsoftware.com/u/Cyroscope)\ **Post date:** [August 2, 2026, 12:08pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/7 "2026-08-02T12:08:51Z")
Thank you for taking your time! I really appriciate that! Anyway..It´s about Elements! ![transmit](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/1/a/1ad693e4078dc79fca9dfd9d6ee852e76f995420.jpeg) ---
**Author:** ![Cyroscope](https://avatars.discourse-cdn.com/v4/letter/c/d9b06d/32.png) [@Cyroscope](https://forums.realmacsoftware.com/u/Cyroscope)\ **Post date:** [August 2, 2026, 12:09pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/8 "2026-08-02T12:09:26Z")
![screen](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/a/9a99b8299c8a11992131c6d31aedf7f2a762926d.jpeg) ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [August 2, 2026, 12:19pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/9 "2026-08-02T12:19:37Z")
Hi @Cyroscope Thanks for the screenshots but those aren’t what I’m needing. Please follow the instructions exactly: > Clear the PATH field completely in RapidWeaver’s publishing settings, then click the “Browse” button next to that Path field. > > Please post a screenshot of the folders you see listed there in that pop-up window so we can check. ![publishing-settings-browse](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/f/9fa06a8d4ac376f9e4c695e573769a59129bc346.jpeg) I need to see the pop-up window you are seeing **after** you click the `Browse` button. ---
**Author:** ![Cyroscope](https://avatars.discourse-cdn.com/v4/letter/c/d9b06d/32.png) [@Cyroscope](https://forums.realmacsoftware.com/u/Cyroscope)\ **Post date:** [August 2, 2026, 12:34pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/11 "2026-08-02T12:34:25Z")
![Path](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/6/f/6f6be244cf100fd5a2d0a42b852c6bca4122fb28.jpeg) ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [August 2, 2026, 12:36pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/12 "2026-08-02T12:36:13Z")
![upload-folder-for-website](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/4/b4d77154fab9d47b109abb82ead29225b972bfb4.jpeg) Select that `cyroscope.com` folder and then republish your site there. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [August 2, 2026, 12:55pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/13 "2026-08-02T12:55:02Z")
im a [one.com](http://one.com) customer and I dont have to click that path selection..mine is just blank and it publishes fine. ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [August 2, 2026, 1:00pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/14 "2026-08-02T13:00:33Z")
I believe files are being published to the wrong location on his account, that is what I’m trying to troubleshoot and correct. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [August 2, 2026, 1:04pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/15 "2026-08-02T13:04:43Z")
I have 2 one, com domains and neither have a folder that has the domain name like that folder you show here. I did have trouble a year ago when one of my domains was put on a different server and then it need a path but didnt bear any resemblance to the domain name…if I go to the hosting bit on my domain it tell the person what all the relevant info is ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [August 2, 2026, 1:13pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/16 "2026-08-02T13:13:45Z")
> [@Godber](#): > > if I go to the hosting bit on my domain it tell the person what all the relevant info is Indeed, his web hosting control panel should tell him the correct path where his website `cyroscope.com` should be uploaded/published to. It would be good to confirm there. Based on the posted screenshot, `cyroscope.com` exists as a folder in that SFTP user’s home directory. As such I’d like to test publishing to that folder to see if that’s that correct path since I can’t see into his web hosting control panel.. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [August 2, 2026, 1:19pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/17 "2026-08-02T13:19:03Z")
if you wanna log into mine I can private message you the info to get in ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [August 2, 2026, 1:20pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/18 "2026-08-02T13:20:27Z")
I appreciate the offer, but account settings can vary per customer, even on the same web host, so I think it’s best to try and troubleshoot @Cyroscope’s account specifically. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [August 2, 2026, 1:21pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/19 "2026-08-02T13:21:16Z")
yeah I know but you might get an idea where to look ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [August 2, 2026, 1:29pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/20 "2026-08-02T13:29:44Z")
It’d probably be best for @Cyroscope to hop on live chat with `one.com` and ask them what is the correct path (upload folder) for his `cyroscope.com` website, and then make sure that SFTP user is uploading to that correct path (upload folder). The screenshot that was posted makes it seem like his website is not getting published to the correct folder. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [August 2, 2026, 1:45pm UTC](https://forums.realmacsoftware.com/t/publishing-issues/57179/21 "2026-08-02T13:45:40Z")
my site when I first published it never even asked for a folder…it just published it. and ive never told it what folder to go to! only the Maldon site wanted a folder when they changed servers [Next page](https://forums.realmacsoftware.com/t/publishing-issues/57179.md?page=2)