Publishing troubles

Thanks so much Lisa and Gary.
I have the same file names with some content changes–but it is always the same old content after publishing. Does RW change the contents of a file if a newer version is published AND with same name? I have also added new pages that do not appear when published–but do appear in preview.
The host indicated I need a third party program to view contents, so I am a bit confused with the host and RW–each seems to point to a problem with the other. Will return to BlueHost control panel and try again to see the files that are published.

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Once you see what’s going on with your files in the File Manager, it will be easier to see where the problem is. It does seem like it’s publishing, since you’re not getting an error. Since you tried a couple different locations, I would expect a couple of copies in different places on your server.
The 2 main questions are, 1) where? and 2) do you have old conflicting files that need to be cleaned up.
This is most likely what you will see in FM. You should be publishing into the public_html folder, but that’s dependent on your host.

and, if your host is not helping, I’d consider moving to https://www.chillidoghosting.com, run by Greg @barchard, who is very active in the RW community and very helpful with support. I learned everything I know about how my files on the server work through him and using Chillidog.

Hey Alan,

Bluehost per their KB anyway has a file manager:
https://my.bluehost.com/hosting/help/file_manager

That should give a view just like Lisas screen shot above.

RW will change the contents of a file with the same name, but it will show that it modified by updating the Last Modified date. That’s why it’s important to get to the file manager to see if the updates have been applied

but how did you change it:

    /public_html 
     public_html/
    /public_html/

Those are all different locations on a file server.

That’s why I suggested above to clear your path in RW and select browse, choose the folder.

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I have a site on bluehost that publishes fine. I can double check things when I get to my Rapidweaver computer if that helps.

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Here’s my bluehost setup:

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Sounds like RW publishing is working, but the problem is that it’s just being published to the wrong place on the server.

You can browse the server from within RW to see if it’s going to the correct location. Just use the “Browse” button next to the path.

You may also want to check exactly where your site needs to be published to with your hosting provider.

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Hi Alan,

Do mark/publish only one page, simply mark it as ‘changed’. Please see my Tip here:

Let me know if I can be of any help with hosting. As @LSPhoto mentioned, I’ve been around RW a while (2005? 2006?) and run Chillidog Hosting :slight_smile:

-Greg

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Hi Dan:
This is the path they first told me to use. I have tried other path versions with no changes.

sigh. I don’t suppose you’ve tried to see what’s going on in your File Manager yet? You won’t get very far if you can’t answer that question, as it does not seem to be a publishing problem without errors.

Thanks for all the good info, especially from Lisa. Spent time with BlueHost. Support was not very clear as to why the new files/folders were not appearing. I followed their directions as to path but nothing changed. So I finally got into File Manger (would not open most of the day yesterday–only spun an icon) and deleted most of my files, then tried to republish. Nothing. Contacted BH support again.
So, they moved my site to the “correct place”–and it now appears. The mystery was never solved with their support. I will give it a few more chances then will move to another host company as was suggested.

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You would have the best support with @barchard and https://www.chillidoghosting.com.

But maybe go back to the screenshot settings post from @jabostick because he hosts with them?

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Alan, happy to help if you’re stuck. Let me know. Shoot me an email or direct message.

Greg

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This sounds to me like your files were being published to the server, but just the wrong place.

What happens when you use the “Browse” button in RapidWeaver and choose the correct folder that way?

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Hi Dan:
When I browse I don’t see the folder of public_html listed . Do I need to add that as a location if it is not listed?
Thanks for your help.

Did you try the settings from my screenshot? Where you use just a / in the Path field?

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Hi Jason:
I did not try. That goes against everything folks have been telling me and at BlueHost. Why does that work with really no path field other than /??? No doubting you, just I am trying to understand the process better.

Your guess is as good as mine. All hosts are a little bit different and (I presume) how they interact with Rapidweaver might be a little bit different. I’m guessing that the public_html part is redundant in this setup but that’s just a shot in the dark. In any case, it works for my site as hosted on Bluehost

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Hi Jason:
I tried it and it works great! Publishing to “/” with nothing else stated, works. I am totally confused as to why, but I am done struggling. Thanks so much to all who have given me information.

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