# RapidCart Pro product description disappearing

**URL:** <https://forums.realmacsoftware.com/t/rapidcart-pro-product-description-disappearing/32755>\
**Category:** RapidWeaver Classic\
**Created:** [May 6, 2020, 9:49am UTC](https://forums.realmacsoftware.com/t/rapidcart-pro-product-description-disappearing/32755 "2020-05-06T09:49:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bedwyr](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@bedwyr](https://forums.realmacsoftware.com/u/bedwyr)\
**Post date:** [May 6, 2020, 9:49am UTC](https://forums.realmacsoftware.com/t/rapidcart-pro-product-description-disappearing/32755/1 "2020-05-06T09:49:50Z")

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hi -  
Using RapidCart Pro 4.17.2 with RapidWeaver 8.6.2 –  
when I create a new product in my ‘shop’ all details seem to set and stay as they should except the “Products \> Description” in HTML mode. Short description stays correct but long description disappears completely – if I click “Duplicate product” and fill in all the details the long product description may also revert to the original page’s description.

I’ve got around this because I create a .php page for each product and have changed the Product Description stack to a html stack – has been working fine until recently –

thanks for any help – Bedwyr

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**Author:** ![gibo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gibo/32/22600_2.png) [@gibo](https://forums.realmacsoftware.com/u/gibo)\
**Post date:** [May 8, 2020, 9:44am UTC](https://forums.realmacsoftware.com/t/rapidcart-pro-product-description-disappearing/32755/2 "2020-05-08T09:44:32Z")

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We’ve been reported this happens only with latest RapidWeaver 8.6.2. I’d suggest to [downgrade to 8.6.1](https://www.realmacsoftware.com/rapidweaver/releasenotes/) while we check out what’s wrong.

CC @tpbradley @rob

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**Author:** ![bedwyr](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@bedwyr](https://forums.realmacsoftware.com/u/bedwyr)\
**Post date:** [May 11, 2020, 11:15am UTC](https://forums.realmacsoftware.com/t/rapidcart-pro-product-description-disappearing/32755/3 "2020-05-11T11:15:36Z")

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thanks for this, good to know that it’s not just me! – I’m able to work around it in the short term, will see how things develop - thanks for the reply – bedwyr

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [June 10, 2020, 9:15pm UTC](https://forums.realmacsoftware.com/t/rapidcart-pro-product-description-disappearing/32755/4 "2020-06-10T21:15:39Z")

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