# RapidWeaver 7 keeps crashing! **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [June 6, 2018, 12:04pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543 "2018-06-06T12:04:07Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 6, 2018, 12:04pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/1 "2018-06-06T12:04:07Z")
I try to open and it does for three seconds and then crashes. What’s up? ---
**Author:** ![zeebe](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/zeebe/32/22007_2.png) [@zeebe](https://forums.realmacsoftware.com/u/zeebe)\ **Post date:** [June 6, 2018, 12:23pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/2 "2018-06-06T12:23:49Z")
What version of RapidWeaver 7 is it? What version of macOS are you running?? ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 6, 2018, 12:54pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/3 "2018-06-06T12:54:29Z")
mac OS 10.13.4 High Sierra - RapidWeaver version 7 ---
**Author:** ![joeworkman](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joeworkman/32/23780_2.png) [@joeworkman](https://forums.realmacsoftware.com/u/joeworkman)\ **Post date:** [June 6, 2018, 1:37pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/4 "2018-06-06T13:37:29Z")
Are you opening an existing project? Or starting from scratch? I think I saw you mention on another thread that you are new to RW. I assume that means that you do not have any addons installed then. ---
**Author:** ![zeebe](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/zeebe/32/22007_2.png) [@zeebe](https://forums.realmacsoftware.com/u/zeebe)\ **Post date:** [June 6, 2018, 1:49pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/5 "2018-06-06T13:49:17Z")
What version of RapidWeaver 7?? Hopefully 7.5.5, but just checking. ![41%20AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/a/a515f909df66d231d42f8429270b03f69487ffed.jpg) ![47%20AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/7/773b3798eaaaa2213ae27f1377dff41760b7f691.png) ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 6, 2018, 2:52pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/6 "2018-06-06T14:52:34Z")
I have been using rapid weaver for at least 10 years starting with version 5. My existing projects are on 6, and I was attempting a new one on 7. ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 6, 2018, 2:53pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/7 "2018-06-06T14:53:15Z")
I have stacks installed. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [June 6, 2018, 2:59pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/8 "2018-06-06T14:59:08Z")
Have you tried to download the program again and reinstall? You asked on another post about an uninstall, there is none. Does RW6 still work okay? ---
**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\ **Post date:** [June 6, 2018, 3:09pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/9 "2018-06-06T15:09:06Z")
I would recommend temporarily uninstalling ALL of your addons. It may be that you have something installed that is causing the issue – even things that you aren’t actively using can cause problems. If you find that helps, then I’d try re-installing just the few things you absolutely need. If that doesn’t help… Then, I would recommend sending a crash report to the support folks. Often it can help diagnose what the problem is. > **[How do I send a crash report?](https://yourhead.zendesk.com/hc/en-us/articles/115001860747-How-do-I-send-a-crash-report)** > > In order to get a crash report, you need to see the "Something went wrong..." window after restarting RapidWeaver. > >   > Click the i at the bottom of the window after "An anonymous system profile will... ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 6, 2018, 4:29pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/10 "2018-06-06T16:29:38Z")
Yes I have trashed the 7 app and tried to reinstall it. The Little waiting circle keeps spinning, so it’s not being recognized. Thank you. Peace! Daphne [www.daphnemaxwellreid.com](http://www.daphnemaxwellreid.com) ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 6, 2018, 10:05pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/11 "2018-06-06T22:05:41Z")
Now I have opened my project in RapidWeaver 6 and it is flashing on and off. What the heck is going on? ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 6, 2018, 10:06pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/12 "2018-06-06T22:06:28Z")
It’s almost like it’s blinking on and off. ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 7, 2018, 12:58am UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/13 "2018-06-07T00:58:14Z")
Can Anybody help me solve this dilemma??? ---
**Author:** ![joeworkman](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joeworkman/32/23780_2.png) [@joeworkman](https://forums.realmacsoftware.com/u/joeworkman)\ **Post date:** [June 7, 2018, 2:01am UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/14 "2018-06-07T02:01:58Z")
Did you do what @Isaiah suggested? Uninstall all 3rd party addons. Then restart RapidWeaver. Does it still crash? ---
**Author:** ![Moppittee](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@Moppittee](https://forums.realmacsoftware.com/u/Moppittee)\ **Post date:** [June 7, 2018, 3:29am UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/15 "2018-06-07T03:29:03Z")
I am having the same issue. Trying to publish a site and it finishing exporting and boom, gone! No notice of ‘something went wrong’ comes up when I re-open. I have RW 7 all stacks are up to date on my MacBook Pro. never had anything like this happen before. ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 7, 2018, 9:57am UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/16 "2018-06-07T09:57:02Z")
I don’t know where to find the third party add ons. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [June 7, 2018, 1:06pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/17 "2018-06-07T13:06:32Z")
> [@Daphne](#): > > Yes I have trashed the 7 app and tried to reinstall it. The Little waiting circle keeps spinning, so it’s not being recognized. Not sure what you mean by “it’s not being recognized”, does the spinning circle occur when you first start RW7, or when you try to open a project? > [@Daphne](#): > > Now I have opened my project in RapidWeaver 6 and it is flashing on and off. In RW6 can you open a new project Okay? Sounds like the project file you are opening may have gotten corrupted, might want to try grabbing a TimeMachine backup and see if RapidWeaver 6 will open it. When you first launched RW7 did you get a notification that your add-ons are being copied, and another when your add-ons have been copied? ---
**Author:** ![joeworkman](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joeworkman/32/23780_2.png) [@joeworkman](https://forums.realmacsoftware.com/u/joeworkman)\ **Post date:** [June 7, 2018, 1:45pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/19 "2018-06-07T13:45:30Z")
You can find your add-ons folder with cmd+option+7. That will open it inside Finder. Simply move the contents to your desktop temporarily. ---
**Author:** ![Daphne](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/daphne/32/11496_2.png) [@Daphne](https://forums.realmacsoftware.com/u/Daphne)\ **Post date:** [June 8, 2018, 12:32am UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/20 "2018-06-08T00:32:16Z")
Thank you, but cmd+option+7 only arranges my desktop. I doesn’t open the add-ons folder. ---
**Author:** ![Mathew](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mathew/32/2771_2.png) [@Mathew](https://forums.realmacsoftware.com/u/Mathew)\ **Post date:** [June 8, 2018, 4:23am UTC](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543/21 "2018-06-08T04:23:12Z")
@Daphne: Are you sure? Works perfectly fine for me. … are you IN RapidWeaver when you do the keyboard shortcut? Using version 7? (i.e. not 6) [Next page](https://forums.realmacsoftware.com/t/rapidweaver-7-keeps-crashing/20543.md?page=2)