# RapidWeaver 8.4.1 hang on using Preview **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [October 20, 2019, 1:05pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269 "2019-10-20T13:05:04Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![carp-enter](https://avatars.discourse-cdn.com/v4/letter/c/53a042/32.png) [@carp-enter](https://forums.realmacsoftware.com/u/carp-enter)\ **Post date:** [October 20, 2019, 1:05pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/1 "2019-10-20T13:05:04Z")
Hi, RapidWeaver 8.4.1 hang on using Preview. The App freased an can only quit with kill. Using Stacks and Foundry. Regards, Volker ---
**Author:** ![carp-enter](https://avatars.discourse-cdn.com/v4/letter/c/53a042/32.png) [@carp-enter](https://forums.realmacsoftware.com/u/carp-enter)\ **Post date:** [October 30, 2019, 9:54am UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/2 "2019-10-30T09:54:41Z")
Hi together, My RapidWeaver Version 8.4.1 (20817) hangs while “Generating Preview” after I use a Partial on a second Page. It it possible to send someone from the support my Project, so it can by analysed? Regards, Volker ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [October 30, 2019, 10:32am UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/3 "2019-10-30T10:32:08Z")
> [@carp-enter](#): > > after I use a Partial on a second Page. It it possible to send someone from the support my Project, so it can by analysed? That sounds more like a stacks issue (@isaiah) (probably what’s in the partial). Have you tried a process of elimination? Removing stacks from within the partial to try and isolate the issue. You can probably send your project to YourHead support (makers of stacks) to get help. > **[Sharing Your Project and Add-ons](https://yourhead.zendesk.com/hc/en-us/articles/360033849994-Sharing-Your-Project-and-Add-ons)** > > Overview > In order to provide detailed assistance sometimes we need to see the details of your project. To see your project we'll need not only your project file, but also the add-ons necessary to o... ---
**Author:** ![carp-enter](https://avatars.discourse-cdn.com/v4/letter/c/53a042/32.png) [@carp-enter](https://forums.realmacsoftware.com/u/carp-enter)\ **Post date:** [November 4, 2019, 7:51pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/4 "2019-11-04T19:51:00Z")
Thank you Doug, a request is open. ---
**Author:** ![carp-enter](https://avatars.discourse-cdn.com/v4/letter/c/53a042/32.png) [@carp-enter](https://forums.realmacsoftware.com/u/carp-enter)\ **Post date:** [November 12, 2019, 9:41am UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/5 "2019-11-12T09:41:34Z")
Hi, I described the occurring error in the RapidWeaver forum. There it was said, it was probably a stacks problem. So I opened a case on YourHead and provided the files as described. Attention! The YourHead support asked me to make the mistake without foundry 🙂 I asked how to do it, it’s a web site with only two pages and it only contains foundry stacks. For days I get no answers to the question of how the problem can be solved ☹ Does anyone have an idea here? Greetings, Volker ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 12, 2019, 12:01pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/6 "2019-11-12T12:01:42Z")
Hi Volker, Sorry you’re having the issue. If I understand what you’re saying the problem you’re having is preview freezings when using a Particular partial on a second page? This happens every time you use this particular partial on any page? I know you said you only have two pages, have you tried to place the partial on a new empty page? that would give a clue as to if it something in the partial or something else on the page. If you followed the instructions above and sent the project file and the _addons_ folder to YourHead they should be able to recreate the problem(they’ll have all the stacks and partials you have). You might need to be patient right now as @isaiah is out sick right now (just out of the hospital) and so support is backed up right now. If you’re in a hurry then I’d try a process of elimination. Since you said it’s only foundry stacks there shouldn’t be any compatibility issues. Have you tried unpacking the partial on the second page? Since @isaiah is still going to be out for awhile, perhaps Adam @Elixir could have a look at your project file? ---
**Author:** ![Elixir](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/elixir/32/25498_2.png) [@Elixir](https://forums.realmacsoftware.com/u/Elixir)\ **Post date:** [November 12, 2019, 1:38pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/7 "2019-11-12T13:38:22Z")
Unfortunately Foundry doesn’t have control over previewing, exporting, publishing, etc. That is handled by Stacks and RapidWeaver. I suspect this is something @Isaiah will have to look at once he’s recovered. I can take a look, but I won’t be able to do much about it I’m guessing besides perhaps confirm whether I’m seeing the same thing using your project file. ---
**Author:** ![joemart1951](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/joemart1951/32/1193_2.png) [@joemart1951](https://forums.realmacsoftware.com/u/joemart1951)\ **Post date:** [November 12, 2019, 2:56pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/8 "2019-11-12T14:56:10Z")
I had the same issue with foundation…I unpacked a very complicated partial and the issue went away…I saved it for when @isaiah can get to it…we are all wishing him well. ---
**Author:** ![Elixir](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/elixir/32/25498_2.png) [@Elixir](https://forums.realmacsoftware.com/u/Elixir)\ **Post date:** [November 12, 2019, 7:24pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/9 "2019-11-12T19:24:16Z")
@carp-enter Any chance your complex partial has a partial within a partial? ---
**Author:** ![carp-enter](https://avatars.discourse-cdn.com/v4/letter/c/53a042/32.png) [@carp-enter](https://forums.realmacsoftware.com/u/carp-enter)\ **Post date:** [November 13, 2019, 1:12pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/10 "2019-11-13T13:12:09Z")
Hi @joemart1951, I now unpacked the partial on both pages an it works. So I wish @Isaiah also the best and wait for him. ---
**Author:** ![jacksona](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jacksona/32/16622_2.png) [@jacksona](https://forums.realmacsoftware.com/u/jacksona)\ **Post date:** [November 16, 2019, 7:50am UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/11 "2019-11-16T07:50:13Z")
Per my own thread on this subject, I’ve downgraded to 8.3, and the problem has gone away. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [December 16, 2019, 5:50pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-8-4-1-hang-on-using-preview/29269/12 "2019-12-16T17:50:17Z")
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