# RapidWeaver license does not work

**URL:** <https://forums.realmacsoftware.com/t/rapidweaver-license-does-not-work/19951>\
**Category:** RapidWeaver Classic\
**Created:** [April 29, 2018, 9:46am UTC](https://forums.realmacsoftware.com/t/rapidweaver-license-does-not-work/19951 "2018-04-29T09:46:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mirandavisual](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mirandavisual/32/1432_2.png) [@mirandavisual](https://forums.realmacsoftware.com/u/mirandavisual)\
**Post date:** [April 29, 2018, 9:46am UTC](https://forums.realmacsoftware.com/t/rapidweaver-license-does-not-work/19951/1 "2018-04-29T09:46:58Z")

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Hi, I am trying to activate my license and I am given a message in which I miss the following message:  
Please ensure your email address and license code are correct, then try again.

Can you help me?

It’s a new computer that I’m installing everything from scratch.

Thank you!!

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**Author:** ![NeilUK](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/neiluk/32/23434_2.png) [@NeilUK](https://forums.realmacsoftware.com/u/NeilUK)\
**Post date:** [April 29, 2018, 12:03pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-license-does-not-work/19951/2 "2018-04-29T12:03:39Z")

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This might help [https://help.realmacsoftware.com/support/solutions/articles/36000001482-license-activation-registration-issues](https://help.realmacsoftware.com/support/solutions/articles/36000001482-license-activation-registration-issues)

You’ll probably have to contact Realmac directly through that link.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\
**Post date:** [May 29, 2018, 10:03pm UTC](https://forums.realmacsoftware.com/t/rapidweaver-license-does-not-work/19951/3 "2018-05-29T22:03:42Z")

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