# Retrieving a Lost License

**URL:** <https://forums.realmacsoftware.com/t/retrieving-a-lost-license/8805>\
**Category:** RapidWeaver Classic\
**Created:** [July 28, 2016, 10:45pm UTC](https://forums.realmacsoftware.com/t/retrieving-a-lost-license/8805 "2016-07-28T22:45:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Gary](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gary/32/108_2.png) [@Gary](https://forums.realmacsoftware.com/u/Gary)\
**Post date:** [July 28, 2016, 10:45pm UTC](https://forums.realmacsoftware.com/t/retrieving-a-lost-license/8805/1 "2016-07-28T22:45:51Z")

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Can anyone point me to the place where I can retrieve a lost RW7 license? There doesn’t seem to be a place on the Realmac Site to do so nor does it seem possible to look it up from the Paddle website.

Thanks in advance.

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**Author:** ![jabostick](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/jabostick/32/1760_2.png) [@jabostick](https://forums.realmacsoftware.com/u/jabostick)\
**Post date:** [July 28, 2016, 11:57pm UTC](https://forums.realmacsoftware.com/t/retrieving-a-lost-license/8805/2 "2016-07-28T23:57:39Z")

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Looks like you have to just send an email. [http://kb.realmacsoftware.com/article/25-lost-license](http://kb.realmacsoftware.com/article/25-lost-license)

There’s an automated way that I know of…