# RW Community Email Loop **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [September 22, 2015, 12:23am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735 "2015-09-22T00:23:43Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\ **Post date:** [September 22, 2015, 12:23am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/1 "2015-09-22T00:23:43Z")
Hey Everyone, By now you’ve most likely received 12+ of the same email from us. Our servers hit a hiccup (really bad one) and it’s sending out the same email non-stop. I’ve notified the rest of the team (different timezone), and I’m sure it’ll be addressed A.S.A.P. We apologize for this inconvenience - it’s rather embarrassing! **For now, I’d recommend unsubscribing (bottom of any of the emails). We’ll post here when it is safe to subscribe again.** Once again, apologies for the number/frequency of emails! Best Regards, Aaron ---
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\ **Post date:** [September 22, 2015, 12:23am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/2 "2015-09-22T00:23:56Z")
Pinned on September 22, 2015, 12:23am UTC ---
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\ **Post date:** [September 22, 2015, 1:04am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/3 "2015-09-22T01:04:20Z")
**Quick update guys:** the Realmac Community site is down for now due to the server issues we started having an hour ago. The good thing is the email loop should be stopped. Our web developer will be on it first thing in the morning! Once again, we apologize for the many emails that went out! I’ll post here when it is safe to subscribe again. ---
**Author:** ![dylanmerte](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dylanmerte/32/504_2.png) [@dylanmerte](https://forums.realmacsoftware.com/u/dylanmerte)\ **Post date:** [September 22, 2015, 1:09am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/4 "2015-09-22T01:09:20Z")
Tried the unsubscribing method and does not do anything over 50 emails later and they’re still coming. Help ---
**Author:** ![Aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/aaron/32/12210_2.png) [@Aaron](https://forums.realmacsoftware.com/u/Aaron)\ **Post date:** [September 22, 2015, 1:10am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/5 "2015-09-22T01:10:49Z")
This is part of the server issue as well, we’ve discovered. The community site is down for now so the loop should be over. ---
**Author:** ![jspencer2](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jspencer2](https://forums.realmacsoftware.com/u/jspencer2)\ **Post date:** [September 22, 2015, 2:55am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/6 "2015-09-22T02:55:19Z")
Yep, over 50 emails! Good one! ---
**Author:** ![Waiopai](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/waiopai/32/612_2.png) [@Waiopai](https://forums.realmacsoftware.com/u/Waiopai)\ **Post date:** [September 22, 2015, 4:08am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/7 "2015-09-22T04:08:40Z")
No matter what, I love RW!! Just a small hiccup! There is no other program I rather use, even with all the problems publishing, still the best program out there. Can we subscribe now?? Aloha from Hawaii ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [September 22, 2015, 6:45am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/8 "2015-09-22T06:45:06Z")
**Really really really sorry about this** everyone — I have fixed the issue and you won’t be receiving any more emails. There was a huge bug in our code that meant the emails was being sent every minute, rather than just once. **I have identified and fixed the issue.** Again my sincere apologies for this, it won’t happen again! ---
**Author:** ![cyclingone](https://avatars.discourse-cdn.com/v4/letter/c/73ab20/32.png) [@cyclingone](https://forums.realmacsoftware.com/u/cyclingone)\ **Post date:** [September 22, 2015, 6:48am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/9 "2015-09-22T06:48:35Z")
Glad you finally killed the bug…it was really annoying. How do we re-subscribe? Barry ---
**Author:** ![peterdanckwerts](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peterdanckwerts/32/22443_2.png) [@peterdanckwerts](https://forums.realmacsoftware.com/u/peterdanckwerts)\ **Post date:** [September 22, 2015, 6:51am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/10 "2015-09-22T06:51:07Z")
12? I had 53! But as long as it’s fixed, who cares? ---
**Author:** ![ben](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ben/32/28488_2.png) [@ben](https://forums.realmacsoftware.com/u/ben)\ **Post date:** [September 22, 2015, 7:24am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/11 "2015-09-22T07:24:20Z")
best way to resubscribe is to go to [http://rapidweavercommunity.com/my/offers](http://rapidweavercommunity.com/my/offers) make sure the “Weekly Newsletter” checkbox is checked, and then click the “Save Changes” button. ---
**Author:** ![Gabrielle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gabrielle/32/183_2.png) [@Gabrielle](https://forums.realmacsoftware.com/u/Gabrielle)\ **Post date:** [September 22, 2015, 8:48am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/12 "2015-09-22T08:48:30Z")
Thanks for fixing it Ben. I agree with Waiopai, I love Rapidweaver and I still think it’s the happiest part of my working day, is that too sad? 😉 ---
**Author:** ![Rusty](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rusty/32/83_2.png) [@Rusty](https://forums.realmacsoftware.com/u/Rusty)\ **Post date:** [September 22, 2015, 10:59am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/13 "2015-09-22T10:59:21Z")
I read them all … 😃 ---
**Author:** ![peterdanckwerts](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peterdanckwerts/32/22443_2.png) [@peterdanckwerts](https://forums.realmacsoftware.com/u/peterdanckwerts)\ **Post date:** [September 22, 2015, 11:10am UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/14 "2015-09-22T11:10:07Z")
I missed a couple – it was 55! ---
**Author:** ![gary555](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/gary555/32/1002_2.png) [@gary555](https://forums.realmacsoftware.com/u/gary555)\ **Post date:** [September 22, 2015, 2:16pm UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/15 "2015-09-22T14:16:56Z")
Still had a couple more this morning that must have gotten stuck in Borneo and drifted in late. All totaled up: 85! ---
**Author:** ![EricW](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/ericw/32/217_2.png) [@EricW](https://forums.realmacsoftware.com/u/EricW)\ **Post date:** [September 22, 2015, 7:54pm UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/16 "2015-09-22T19:54:43Z")
Those damn bugs… I bet the head office is a men’s house, you should vacuum clean the server room once in a while before it gets an intermittent problem. Free tip from the Netherlands 😉 ---
**Author:** ![Jspringate](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@Jspringate](https://forums.realmacsoftware.com/u/Jspringate)\ **Post date:** [November 6, 2015, 1:25pm UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/17 "2015-11-06T13:25:17Z")
Hi Ben Now this bug has been sorted cane tell me how I re-subscribe please? ---
**Author:** ![ElliotEKJ](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/elliotekj/32/3705_2.png) [@ElliotEKJ](https://forums.realmacsoftware.com/u/ElliotEKJ)\ **Post date:** [November 6, 2015, 1:53pm UTC](https://forums.realmacsoftware.com/t/rw-community-email-loop/2735/18 "2015-11-06T13:53:28Z")
Hey @Jspringate, You can go to [http://rapidweavercommunity.com/my/offers](http://rapidweavercommunity.com/my/offers), make sure “Weekly Newsletter” is checked then click “Save Changes”. —Elliot