# RW Preview stays empty (white) **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [January 20, 2022, 10:59am UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021 "2022-01-20T10:59:31Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![RapidBase](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rapidbase/32/24626_2.png) [@RapidBase](https://forums.realmacsoftware.com/u/RapidBase)\ **Post date:** [January 20, 2022, 10:59am UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/1 "2022-01-20T10:59:31Z")
One of my clients has a problem within RapidWeaver: the preview only shows empty content, regardless which theme he uses. He’s running RW and Stacks in both the latest versions with OS X Catalina. Any ideas how he could solve this? Maybe @dan …? ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [January 20, 2022, 1:14pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/2 "2022-01-20T13:14:26Z")
I know it sounds silly, but has he tried re-starting? ---
**Author:** ![RapidBase](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rapidbase/32/24626_2.png) [@RapidBase](https://forums.realmacsoftware.com/u/RapidBase)\ **Post date:** [January 20, 2022, 1:17pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/3 "2022-01-20T13:17:28Z")
Thanks for that suggestion, Dan. The last time he worked on the project was many weeks ago. And in the meantime he did restart the Mac several times. So I’m afraid that’s not the solution to this issue. Hm, is there eventually some “display cache” or other cache file(s) which could be deleted to make the preview work again? By the way: since the old forum is now read only, should I post this question also there…? ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [January 20, 2022, 1:38pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/4 "2022-01-20T13:38:04Z")
Could be something to do with the webserver not starting… Could you get him to send you the support logs? ![Screenshot 2022-01-20 at 1.37.41 pm](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/0/b0c06801ca960f845a1c3b87242cc2cee1aaf884.jpeg) ---
**Author:** ![Elixir](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/elixir/32/25498_2.png) [@Elixir](https://forums.realmacsoftware.com/u/Elixir)\ **Post date:** [January 20, 2022, 1:46pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/5 "2022-01-20T13:46:33Z")
Have them try this – (1) open the project (2) switch to Edit Mode (3) save the project file (4) quit and restart RW (5) switch to Preview Mode ---
**Author:** ![RapidBase](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rapidbase/32/24626_2.png) [@RapidBase](https://forums.realmacsoftware.com/u/RapidBase)\ **Post date:** [January 20, 2022, 1:51pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/6 "2022-01-20T13:51:17Z")
Thanks @dan and @Elixir , I’ll ask him to do these things and get back to you as soon as I hear from him. ---
**Author:** ![Elixir](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/elixir/32/25498_2.png) [@Elixir](https://forums.realmacsoftware.com/u/Elixir)\ **Post date:** [January 20, 2022, 1:53pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/7 "2022-01-20T13:53:00Z")
I’ve found that sometimes (most) if you quit RW when in preview mode, when you re-open the project it will open to preview mode, but will be completely blank. I’ve taken to simply making sure I exit RW from edit mode only. ---
**Author:** ![RapidBase](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rapidbase/32/24626_2.png) [@RapidBase](https://forums.realmacsoftware.com/u/RapidBase)\ **Post date:** [January 20, 2022, 1:54pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/8 "2022-01-20T13:54:04Z")
Ok, that’s interesting. Will tell my client about this also, thanks. ---
**Author:** ![Elixir](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/elixir/32/25498_2.png) [@Elixir](https://forums.realmacsoftware.com/u/Elixir)\ **Post date:** [January 20, 2022, 2:13pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/9 "2022-01-20T14:13:38Z")
Hope it helps. Let us know. If it does, perhaps it and the Support Log will help Dan and Co. to track down the bug. ---
**Author:** ![RapidBase](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rapidbase/32/24626_2.png) [@RapidBase](https://forums.realmacsoftware.com/u/RapidBase)\ **Post date:** [January 21, 2022, 8:45am UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/10 "2022-01-21T08:45:10Z")
Ok guys, here’s what my client just told me… @Elixir Working through the 5 steps you listed unfortunately didn’t change anything. @dan He did send me the log-file. You can download it here: [RapidWeaver Logs (2022-01-21) (07-34-20).txt - Droplr](https://wolf.d.pr/VmSWL5) What he also told me: When he clicks on “Preview in Safari” or “Preview in…” and then chooses Safari or Firefox, nothing happens (the browsers don’t start). What the heck is goin’ on there…? ---
**Author:** ![TemplateRepo](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/templaterepo/32/17547_2.png) [@TemplateRepo](https://forums.realmacsoftware.com/u/TemplateRepo)\ **Post date:** [January 21, 2022, 9:14am UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/11 "2022-01-21T09:14:56Z")
> [@Elixir](#): > > I’ve found that sometimes (most) if you quit RW when in preview mode, when you re-open the project it will open to preview mode, but will be completely blank. I’ve taken to simply making sure I exit RW from edit mode only. Yes, this was part of a feature added some time back. RW was changed to always open in the last place you left off, before closing. So if in preview, it attempts, and fails, to open in preview. At the time there was a lot of comments along these lines, and requests to change back to how it worked before. But it wasn’t implemented. @dan Perhaps v9 will see a return? Isn’t this forum meant to be "read only? ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [January 21, 2022, 10:55am UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/12 "2022-01-21T10:55:11Z")
@RapidBase I’m wondering if he has an app like LittleSnitch installed? It sounds like it’s something on his Mac interfering… ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [January 22, 2022, 11:33am UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/13 "2022-01-22T11:33:14Z")
Does the blank page eventually get replaced with content or does it stay blank? ---
**Author:** ![RapidBase](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/rapidbase/32/24626_2.png) [@RapidBase](https://forums.realmacsoftware.com/u/RapidBase)\ **Post date:** [January 22, 2022, 6:42pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/14 "2022-01-22T18:42:19Z")
In the case of my client it stays blank… 😐 ---
**Author:** ![timpro](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/timpro/32/11153_2.png) [@timpro](https://forums.realmacsoftware.com/u/timpro)\ **Post date:** [January 23, 2022, 10:59pm UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/15 "2022-01-23T22:59:00Z")
Same here! I don’t exit or publish in preview mode. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [February 23, 2022, 8:59am UTC](https://forums.realmacsoftware.com/t/rw-preview-stays-empty-white/42021/16 "2022-02-23T08:59:16Z")
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