# RW publishing issues

**URL:** <https://forums.realmacsoftware.com/t/rw-publishing-issues/15890>\
**Category:** RapidWeaver Classic\
**Created:** [August 26, 2017, 4:51am UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890 "2017-08-26T04:51:53Z")\
**Posts on this page:** 16\
**Page:** 2

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**Author:** ![DLH](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@DLH](https://forums.realmacsoftware.com/u/DLH)\
**Post date:** [September 1, 2017, 3:55am UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/21 "2017-09-01T03:55:38Z")

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I think that user account can only access the ‘crawfordleatherworks’ folder and any subfolders. The ‘root’ folder for that user account is likely the ‘crawfordleatherworks’ folder. (not to be confused with the actual ‘root’ folder.

You could try with nothing in Path and publish only the home page. You should know right away if it overnights your main site’s page (I don’t think it will). If it does, just publish the home page from your main site and you’ll be back to where you are now.

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**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 1, 2017, 4:23pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/22 "2017-09-01T16:23:07Z")

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So by leaving the path blank it writes the leatherwork stuff to my wife’s photography site which is the main site in the root. Now I am back to being confused on what to do.

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**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 1, 2017, 4:47pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/23 "2017-09-01T16:47:14Z")

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I also tried to publish to crawfordleatherworks with out the / in front and I still get the same forbidden error 403

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**Author:** ![swilliam](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/swilliam/32/14799_2.png) [@swilliam](https://forums.realmacsoftware.com/u/swilliam)\
**Post date:** [September 1, 2017, 4:53pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/24 "2017-09-01T16:53:31Z")

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Hi Charles, Sorry I just saw that you replied.

Please show all of the settings from this post:

> Thanks, can you also show a screen capture of:  
> publishing settings (can be set by pressing: Command 4)  
> **and**  
> Manage bookmarks - details for that site - (click the small arrow beside the publish button)
> 
> It seems to me that if it is changing publishing settings back to /crawfordleatherworks/crawfordleatherworks/ one of these has to be wrong.

These settings control where RW publishes -  
My only other thought is that something is getting redirected on the server, that’s why I asked you to look at Cpanel and tell me what it says the DocRoot folder is set to.

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**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [September 1, 2017, 5:10pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/25 "2017-09-01T17:10:09Z")

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Charles,  
You may want to check out this KB from the fat cow:  
[http://www.fatcow.com/help/article/domain-management-how-to-update-domain-pointers](http://www.fatcow.com/help/article/domain-management-how-to-update-domain-pointers)

make sure you’re pointing to the right directory.

Also from your screen shots, it looks like you have set up an FTP account for your new domain? You’re using:0

`ftp.crawfordleatherworks.com`

Double check that is correct and this is set correctly.

> FTP (Home) Directory

> **[FTP: How to Create Multiple FTP User Logins | FatCow](https://www.fatcow.com/help/article/ftp-how-to-create-multiple-ftp-user-logins)**
>
> The primary FTP user of your hosting account uses the same login credentials as your hosting account. Because of this, we highly recommend that you never share your primary FTP user credentials with a third party even if they are your webmaster or...

The other thing I would try is to clear the path out on your publishing settings and select browse This should land you in the “home” directory for that FTP user account. Then select the directory from there.

![2017-09-01_10-03-22](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/d/de47aa63457d59c431ad91c7f17f532c1c68cfbf.jpg)

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<div class="post-metadata">

**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 1, 2017, 5:13pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/26 "2017-09-01T17:13:47Z")

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Scott that I am aware of in fat cows Cpanel I can see the root folder but there is no way to see where it is set to. if I go into settings it just has a check box for show system files.

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**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 1, 2017, 5:19pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/27 "2017-09-01T17:19:05Z")

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Teefers with fatcow your ftp goes to your original site which in this case in my wife’s site. I will also try what you outlines in your post.

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**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 1, 2017, 5:27pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/28 "2017-09-01T17:27:17Z")

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teefers- when I cleared the path and went in via browse and tried uploading the main page it’s still giving me the forbidden error

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<div class="post-metadata">

**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [September 1, 2017, 5:58pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/29 "2017-09-01T17:58:44Z")

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Do you get the 403 on browser or when you publish?  
In the KB from the first link, I sent you what directory are you pointing to?

 ![2017-09-01_10-51-01](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/9/9dfa683625000c09f2bcc338a5c60c2f4719dd62.png)

When you clear the path and Browse from RW what do you see?  
Your screen shot above show the sub-directory  
` /crawfordleatherworks/crawfordleatherworks`  
It cuts off before I can see what is at the first ` /crawfordleatherworks`  
A 403 could be caused by Not having an index at the directory your domain is pointing to.

IF I enter the following URL:  
[http://www.crawfordleatherworks.com//crawfordleatherworks/index.html](http://www.crawfordleatherworks.com//crawfordleatherworks/index.html)  
I get your home page:

 ![2017-09-01_10-58-11](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/c/c4643fff0df4dd3593b0c4941123c972a553ab01.jpg)

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<div class="post-metadata">

**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 1, 2017, 11:54pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/30 "2017-09-01T23:54:02Z")

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So the 403 error is when I try going into the live site. Since this is the second site on our account should I change the pointer from subfolder to home directory and keep the folder as /crawfordleatherworks?

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<div class="post-metadata">

**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 2, 2017, 12:00am UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/31 "2017-09-02T00:00:46Z")

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So the control panel won’t let me create a home directory folder. If I upload to the home directory it writes it to the other site

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<div class="post-metadata">

**Author:** ![DLH](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@DLH](https://forums.realmacsoftware.com/u/DLH)\
**Post date:** [September 2, 2017, 3:00am UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/32 "2017-09-02T03:00:20Z")

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In your CPanel, in Add-on Domains, what’s the Document Root set to for [crawfordleatherworks.com](http://crawfordleatherworks.com)?

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<div class="post-metadata">

**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\
**Post date:** [September 2, 2017, 3:40pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/33 "2017-09-02T15:40:06Z")

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The problem your having is downloading to the wrong directory.

You might want to delete the second crawfordleatherworks directory (the one that is a sub directory).

I don’t use fat cow but you may want to check out their video tutorial on FTP:  
[https://www.fatcow.com/help/article/ftp-how-to-connect-using-an-ftp-client](https://www.fatcow.com/help/article/ftp-how-to-connect-using-an-ftp-client)

It uses FileZilla a open source (free) FTP client but will show you how to find your directory for uploading.

If you can’t figure out how to make RW work then you could export to a local folder and use FileZilla as the video shows.

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<div class="post-metadata">

**Author:** ![charlescrawford](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/charlescrawford/32/3856_2.png) [@charlescrawford](https://forums.realmacsoftware.com/u/charlescrawford)\
**Post date:** [September 2, 2017, 4:04pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/34 "2017-09-02T16:04:23Z")

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So I called FatCow and even my control panel says I have to use [ftp.crawfordimaging.com](http://ftp.crawfordimaging.com) that’s not true. Once I switched to [ftp.crawfordleatherworks.com](http://ftp.crawfordleatherworks.com) and removed everything from the path in RW it worked fine I don’t understand it.

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<div class="post-metadata">

**Author:** ![DLH](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@DLH](https://forums.realmacsoftware.com/u/DLH)\
**Post date:** [September 2, 2017, 11:03pm UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/35 "2017-09-02T23:03:48Z")

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Glad you got it working.

The ‘base’ folder for **[ftp.crawfordleatherworks.com](http://ftp.crawfordleatherworks.com)** is probably the top-level ‘crawfordleatherworks’ folder. That means that when RW connects, that’s the folder it’s in at that point, so it doesn’t require a path to be set.

Btw, you’ve got some missing images on a few of the pages. I’d start with “Re-Publish All Files” and see if that fixes them.

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<div class="post-metadata">

**Author:** ![LaPan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/lapan/32/92_2.png) [@LaPan](https://forums.realmacsoftware.com/u/LaPan)\
**Post date:** [January 11, 2018, 5:07am UTC](https://forums.realmacsoftware.com/t/rw-publishing-issues/15890/36 "2018-01-11T05:07:34Z")

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