# RW7 too crashes when updating stacks :-/ (Stacks Issue) **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [May 25, 2016, 12:32pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124 "2016-05-25T12:32:24Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![pl\_svn](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pl_svn/32/658_2.png) [@pl\_svn](https://forums.realmacsoftware.com/u/pl_svn)\ **Post date:** [May 25, 2016, 12:32pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/1 "2016-05-25T12:32:24Z")
seeing this since (late) RW 5 :mad: now and then (more now than then!) the app crashes while updating stacks (not the plugin, individual stacks) almost always if there’s more than 1 stack needing update, almost never if there’s just 1 usually first stack is installed fine then… RW crashes while updating the second (… or third one) happens both clicking “Update All” or just one by one :rolleyes: ---
**Author:** ![zeebe](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/zeebe/32/22007_2.png) [@zeebe](https://forums.realmacsoftware.com/u/zeebe)\ **Post date:** [May 25, 2016, 12:39pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/2 "2016-05-25T12:39:30Z")
What version of the Stacks plugin do you have? ---
**Author:** ![pl\_svn](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pl_svn/32/658_2.png) [@pl\_svn](https://forums.realmacsoftware.com/u/pl_svn)\ **Post date:** [May 25, 2016, 12:40pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/3 "2016-05-25T12:40:51Z")
latest (3.1.0) installed before upgrading to RW7 but, as I said, it’s been happening for years now! ---
**Author:** ![barchard](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/barchard/32/2292_2.png) [@barchard](https://forums.realmacsoftware.com/u/barchard)\ **Post date:** [May 25, 2016, 1:06pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/4 "2016-05-25T13:06:43Z")
I recommend contacting. I’m sure he’d be happy to help @isaiah ---
**Author:** ![pl\_svn](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pl_svn/32/658_2.png) [@pl\_svn](https://forums.realmacsoftware.com/u/pl_svn)\ **Post date:** [May 25, 2016, 2:22pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/5 "2016-05-25T14:22:15Z")
hi Greg yes: already been through this many times these last _years_ typical scenario where one gets bounced between RealMac and Isaiah, both promising to take care of it though here I am once more (and, “lately”, only complaining when major version release are issued by RM or YH) thanks anyway, both you and zeebe 🙂 ---
**Author:** ![Butternut](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/butternut/32/3946_2.png) [@Butternut](https://forums.realmacsoftware.com/u/Butternut)\ **Post date:** [May 25, 2016, 2:48pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/6 "2016-05-25T14:48:11Z")
Yes, that happened to me too last night. RW6 + Mavericks: happened ALL the time RW6 + El Capitan: stopped happening RW7 + El Capitan: happening AGAIN ---
**Author:** ![instacks](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/instacks/32/23339_2.png) [@instacks](https://forums.realmacsoftware.com/u/instacks)\ **Post date:** [May 25, 2016, 2:50pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/7 "2016-05-25T14:50:02Z")
If you are getting a crash report window, make sure to send this report to RMS. ---
**Author:** ![pl\_svn](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pl_svn/32/658_2.png) [@pl\_svn](https://forums.realmacsoftware.com/u/pl_svn)\ **Post date:** [May 25, 2016, 3:05pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/8 "2016-05-25T15:05:56Z")
> [@Butternut](#): > > Yes, that happened to me too last night. > > RW6 + Mavericks: happened ALL the timeRW6 + El Capitan: stopped happeningRW7 + El Capitan: happening AGAIN weird: think I only got some relief under RW6 + Mavericks :-/ ---
**Author:** ![isaiah](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/isaiah/32/93_2.png) [@isaiah](https://forums.realmacsoftware.com/u/isaiah)\ **Post date:** [May 25, 2016, 7:27pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/9 "2016-05-25T19:27:34Z")
We’re looking in to this one. If someone has a crash report they can send to [support@yourhead.com](mailto:support@yourhead.com) or our slack channel please do, thanks. ---
**Author:** ![pl\_svn](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pl_svn/32/658_2.png) [@pl\_svn](https://forums.realmacsoftware.com/u/pl_svn)\ **Post date:** [May 25, 2016, 7:46pm UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/10 "2016-05-25T19:46:49Z")
hi Isaiah Crash log sent 😉 thank you ---
**Author:** ![pl\_svn](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pl_svn/32/658_2.png) [@pl\_svn](https://forums.realmacsoftware.com/u/pl_svn)\ **Post date:** [May 26, 2016, 10:08am UTC](https://forums.realmacsoftware.com/t/rw7-too-crashes-when-updating-stacks-stacks-issue/7124/11 "2016-05-26T10:08:48Z")
… and the ballet starts (once more :-/ ) Isaiah told me the crash log contains nothing about updating stacks :-/ weird as… it’s the one and only RW7 crash log I have (in fact RW7 only crashed once… so far :-p ) and time is right a few minutes before my OP here sent the log to Realmac support too fingers crossed 😐 (hhhhmmmm… I think… been there, seen this all already)