# RW7 will not upload to server **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [May 24, 2018, 9:59pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356 "2018-05-24T21:59:30Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![shaunspirit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/shaunspirit/32/1833_2.png) [@shaunspirit](https://forums.realmacsoftware.com/u/shaunspirit)\ **Post date:** [May 24, 2018, 9:59pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/1 "2018-05-24T21:59:31Z")
I’ve just started using RW7 (v 7.5.5) and find it I get the error: ‘Cannot upload to the server’ or ‘Can not sign in to server’ Previous RW versions have generally been fine - I did get this issue with RW6 for some time and had use fireFTP to upload the files. I’ve attempted to upload the files with Filezilla - but the site has ‘bare and messed up’ navigation! Maybe I have not placed the files in the correct location?? I would prefer to have RW do the uploading to avoid this aspect of uploading. [http://www.statusflooring.co.uk](http://www.statusflooring.co.uk) If you navigate away from the home page, the navigation is all ‘bare and messed up’. (The rest of the site is ok if you scroll down). ---
**Author:** ![shaunspirit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/shaunspirit/32/1833_2.png) [@shaunspirit](https://forums.realmacsoftware.com/u/shaunspirit)\ **Post date:** [May 24, 2018, 10:32pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/2 "2018-05-24T22:32:06Z")
WEIRD! I’ve just managed to get RW7 to upload successfully (4th attempt). However, the site still has messed up navigation. Can anyone advise - ASAP - please? ---
**Author:** ![thang](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thang/32/303_2.png) [@thang](https://forums.realmacsoftware.com/u/thang)\ **Post date:** [May 24, 2018, 10:37pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/3 "2018-05-24T22:37:11Z")
I’m not seeing any difference in the Navigation on the homepage among any of the other pages. Maybe a browser cache issue? Try clearing your cache or checking it on another browser. If that’s not the case, perhaps you can post a screenshot of the issue? ---
**Author:** ![shaunspirit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/shaunspirit/32/1833_2.png) [@shaunspirit](https://forums.realmacsoftware.com/u/shaunspirit)\ **Post date:** [May 24, 2018, 10:42pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/4 "2018-05-24T22:42:03Z")
Oh?! ok, I only have Safari on this mac atm - I’ll download Chrome and check - thanks.! Screenshot herewith. Status%20messed%20up%20navigation|690x441 ---
**Author:** ![shaunspirit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/shaunspirit/32/1833_2.png) [@shaunspirit](https://forums.realmacsoftware.com/u/shaunspirit)\ **Post date:** [May 24, 2018, 10:50pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/5 "2018-05-24T22:50:11Z")
#thang you were right! I installed Chrome and the visited the site - all perfect. Flaming heck! Thank soft the suggestion. Cheers. Sorted. ---
**Author:** ![thang](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/thang/32/303_2.png) [@thang](https://forums.realmacsoftware.com/u/thang)\ **Post date:** [May 24, 2018, 11:07pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/6 "2018-05-24T23:07:35Z")
@shaunspirit Glad that helped. Yeah, Safari has very aggressive caching, so always good to check in FF or Chrome (or disable the cache in Safari). I have the cache turned off in FF just so I don’t have to mess with it every time to check an update. ---
**Author:** ![shaunspirit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/shaunspirit/32/1833_2.png) [@shaunspirit](https://forums.realmacsoftware.com/u/shaunspirit)\ **Post date:** [May 24, 2018, 11:13pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/7 "2018-05-24T23:13:20Z")
Very much appreciated your help Thang - cheers again. ---
**Author:** ![FounDAry](https://avatars.discourse-cdn.com/v4/letter/f/ce7236/32.png) [@FounDAry](https://forums.realmacsoftware.com/u/FounDAry)\ **Post date:** [May 26, 2018, 10:08am UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/8 "2018-05-26T10:08:55Z")
Same thing below! If you disable the cache in Safari, do you lose all your login/password details or do they remain available? > [@Can't Upload to Server](http://forums.realmacsoftware.com/t/cant-upload-to-server/20269): > > • Rapid weaver can’t upload my website. • When I try to upload, eventually I have to cancel out, then Rapidweaver freezes and I have to force quit. • I experienced this failure a couple of weeks ago when I tried to update my website (created and uploaded by Rapidweaver). • Today as a last resort I deleted my website from the server and tried to start from scratch but the failure persists. • My hosting provider tells me everything is fine at their end. I’ve researched on this forum and the o… ---
**Author:** ![shaunspirit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/shaunspirit/32/1833_2.png) [@shaunspirit](https://forums.realmacsoftware.com/u/shaunspirit)\ **Post date:** [May 26, 2018, 12:42pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/9 "2018-05-26T12:42:30Z")
Hello Eric, Sorry to hear you are having similar problems. I encountered these types of problems when I upgraded from RW4 to RW5 and from then I gave up using RW’s internal FTP client and had to copy the files over to my hard drive and use FireFTP (or similar) to upload to server. This was fine and I got used to that, but then someone mentioned to me about ‘reducing the number of connections’ in the RW set up - so I selected 2 connections rather than 6 and it worked fine! Maybe try this on yours - I THINK this was located in a different place in previous RW versions, in RW7 it’s in ‘Publishing Settings’ to the right off the ‘Server id’ (see attached). ![connections](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/0/02ed09ff99266f6c40c8cbefab23d0820abf5ce6.png) Then I was advised in this current thread to UNcheck ‘Verify file transfers’ - which is located in the RW preferences, see attached. ![file%20transfer](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/d/dde841c1648ecea41a46048650b979f7571c9209.png) At first, this made no difference, and I gave up on RW and reverted to my previous FireFTP method as described above. I got another problem there - in as much as the styling of the menu navigation had disappeared and become plain text. I assumed I had placed the files into the wrong the location, and in desperation, I decided to try uploading via RW7 again (having applied the above suggestions) - and it uploaded without any errors! Result! I still seemed to have the problem with the menu styling - but this ended up only being displayed on my Mac in Safari. All other browsers and computers were displaying perfectly. I’ve still not cleared my cashe on my Mac - I’m not sure how to do it, I’ll look at that later. I don’t think it will clear your passwords. I hope this rambling reply helps get you sorted Eric. ---
**Author:** ![FounDAry](https://avatars.discourse-cdn.com/v4/letter/f/ce7236/32.png) [@FounDAry](https://forums.realmacsoftware.com/u/FounDAry)\ **Post date:** [May 26, 2018, 9:21pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/10 "2018-05-26T21:21:14Z")
Hi Shaun - it seems we’ve encountered very similar, if not, the same problem. My thoughts are that Safari is the key to the solution, for reasons described in the thread that I posted. Emptying Safari’s cache hasn’t removed my passwords. To empty Safari cache: - Open Safari preferences ![01%20Safari%20Prefs](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/b/b64089bcebbc09fe0a8878b269ff97f3694a13e6.png) - Select Privacy ![02%20Privacy](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/b/bbed44c80202a8b94e9d5169d526b0903e4d8873.png) - Click website data ![03%20Website%20Data](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/1/1d3fb576959a2e877bdb9c563d320070d4614159.png) \*Wait for the list to populate ![04%20Wait](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/2/2f0c2a751e9be38dfe29416573b545ec9f1c28c4.png) \*Look for your website , highlight and remove ![05%20Select](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/7/72a6f180d434c74f66bdb97214af840ecf5f45be.png) ![06%20Remove](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/b/b2fcc08dd3f70bec4e06456073deef26dddaa0ec.png) Thanks for your input - I hope you get things sorted! 👍✌ ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [May 26, 2018, 9:41pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/11 "2018-05-26T21:41:08Z")
You can clear the cache in Safari without effecting cookies, browser history, etc. > **[How to Empty Cache in Safari for Mac OS X](https://osxdaily.com/2016/01/17/empty-cache-safari-mac-os-x/)** > > Modern versions of the Safari web browser for Mac OS X offer a hidden feature that allows users to clear web caches from the browser without having to dump all other browsing history, cookies, sear… ---
**Author:** ![shaunspirit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/shaunspirit/32/1833_2.png) [@shaunspirit](https://forums.realmacsoftware.com/u/shaunspirit)\ **Post date:** [May 29, 2018, 5:54pm UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/12 "2018-05-29T17:54:09Z")
Thank you guys - now sorted 🙂 ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [June 29, 2018, 4:08am UTC](https://forums.realmacsoftware.com/t/rw7-will-not-upload-to-server/20356/13 "2018-06-29T04:08:59Z")
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