# Server down?

**URL:** <https://forums.realmacsoftware.com/t/server-down/54981>\
**Category:** Elements Hosting\
**Created:** [March 9, 2026, 10:06am UTC](https://forums.realmacsoftware.com/t/server-down/54981 "2026-03-09T10:06:36Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![DazFisher](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dazfisher/32/34385_2.png) [@DazFisher](https://forums.realmacsoftware.com/u/DazFisher)\
**Post date:** [March 9, 2026, 10:06am UTC](https://forums.realmacsoftware.com/t/server-down/54981/1 "2026-03-09T10:06:36Z")

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Unable to connect via SFTP, is there a server status page?

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [March 9, 2026, 10:23am UTC](https://forums.realmacsoftware.com/t/server-down/54981/2 "2026-03-09T10:23:12Z")

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Everything is online and functioning, we have an uptime status page here: [Uptime Status Page](https://status.elementshosting.io/status/uptime)

If you’re still having issues you can [check your details (and re-create your password) here](https://reactor.elementshosting.io/websites/556b29e0-54f0-4e1b-98d2-85076e160ce6/devtools).

We also have a page in the [Hosting Docs on setting up SFTP login](https://docs.realmacsoftware.com/elements-docs/hosting/websites/manage-websites/ftp-accounts/how-to-publish-your-elements-site-using-sftp).

Let me know how you get on.

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**Author:** ![DazFisher](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dazfisher/32/34385_2.png) [@DazFisher](https://forums.realmacsoftware.com/u/DazFisher)\
**Post date:** [March 9, 2026, 10:29am UTC](https://forums.realmacsoftware.com/t/server-down/54981/3 "2026-03-09T10:29:27Z")

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Strange Dan,

I have uploaded 3 or 4 times this morning without a problem.

Now getting a ‘failed initialisation’

Daz

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**Author:** ![DazFisher](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dazfisher/32/34385_2.png) [@DazFisher](https://forums.realmacsoftware.com/u/DazFisher)\
**Post date:** [March 9, 2026, 10:32am UTC](https://forums.realmacsoftware.com/t/server-down/54981/4 "2026-03-09T10:32:54Z")

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Resetting SFTP password made no difference.

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**Author:** ![DazFisher](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dazfisher/32/34385_2.png) [@DazFisher](https://forums.realmacsoftware.com/u/DazFisher)\
**Post date:** [March 9, 2026, 10:52am UTC](https://forums.realmacsoftware.com/t/server-down/54981/5 "2026-03-09T10:52:04Z")

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Ok resolved.

Not sure how it happened, but quitting and restarting Elements seems to have cured the problem.

I had just been making a few changes to a single page and had uploaded successfully 3 or 4 times, on the 5th time it failed initialisation.

I’ll let you know if it happens again.

👍

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [March 9, 2026, 11:18am UTC](https://forums.realmacsoftware.com/t/server-down/54981/6 "2026-03-09T11:18:14Z")

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Thanks @DazFisher, sounds like this might have been more of an Elements issue, rather than a Hosting issue.

Either way, I’m glad you got it sorted!

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**Author:** ![llangpierce](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/llangpierce/32/34332_2.png) [@llangpierce](https://forums.realmacsoftware.com/u/llangpierce)\
**Post date:** [March 9, 2026, 11:33pm UTC](https://forums.realmacsoftware.com/t/server-down/54981/7 "2026-03-09T23:33:37Z")

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I have run into this as well. Restarting elements always fixes it.