# Setting Up Forms - Can't Seem to get it working **URL:** \ **Category:** Elements\ **Created:** [July 23, 2025, 12:37pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092 "2025-07-23T12:37:41Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\ **Post date:** [July 23, 2025, 12:37pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/1 "2025-07-23T12:37:41Z")
Setting Up Forms - Can’t Seem to get it working - Dan was absolutely amazing at setting up my site in the latest dev video - VERY MUCH APPRECIATED!! Thank you… Don’t want to bother him.. Tried the online manual for elements and entered the fields - can’t seem to get it working - Help 🙂 ![Screenshot 2025-07-23 at 7.29.31 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/d/c/dc5d99c5623155768d0f1a780b33dcf9838b882c.jpeg) ![Screenshot 2025-07-23 at 7.33.22 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/6/d/6dc4dd3cf322c5eab37ebdf6ddbef90f839411fb.jpeg) ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [July 23, 2025, 12:40pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/2 "2025-07-23T12:40:08Z")
Wait for the update we’re shipping later today, it has some new form fixes in that should get things working for you. If it doesn’t then we can start diagnosing what the issue is, but fingers crossed today’s update will help. Should be out in the next few hours… Also, don’t worry about bothering me, I’m here to help 🙂 ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [July 23, 2025, 3:58pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/3 "2025-07-23T15:58:15Z")
update didnt work for me…erased everything on server and re published all files. ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [July 23, 2025, 4:54pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/4 "2025-07-23T16:54:59Z")
Hi @MichaelDroste, In your screenshot I noticed you have encryption set to “None”. Try changing it to TLS since you’re using port 587, then enter the email address for your [thelastsparktrilogy.com](http://thelastsparktrilogy.com) account in the Username field. Your [mac.com](http://mac.com) email address won’t work there, it needs to be an email address you’ve set up for your domain name [thelastsparktrilogy.com](http://thelastsparktrilogy.com), something like [contact@thelastsparktrilogy.com](mailto:contact@thelastsparktrilogy.com). If you don’t have an email for that domain, you can usually set one up in your web hosting control panel. Then enter the email password for that [contact@thelastsparktrilogy.com](mailto:contact@thelastsparktrilogy.com) email address in the Password field. Under the Email Settings, the FROM address needs to be the same as the address in the Username field, so [contact@thelastsparktrilogy.com](mailto:contact@thelastsparktrilogy.com) if using my above example. Let us know if you continue having trouble after getting all the above correctly entered and published. Also, happy Cake Day. 🍰 🙂 ---
**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\ **Post date:** [July 23, 2025, 5:21pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/5 "2025-07-23T17:21:43Z")
I was hoping not to set up new emails ☹ > **[Ashirael | The Heretic Sparkfall – Book III of The Last Spark Trilogy](https://ashirael.com)** > > Discover The Heretic Sparkfall, the stunning finale of The Last Spark Trilogy. Memory becomes myth. Silence awakens. What remains when gods remember you? > **[Explore the songwriting world of Michael Droste—lyricist, composer, and...](https://michaeldroste.com)** > > MichaelDroste.com where you will see the many creative endeavors and projects of Michael Droste. From PlayTheBlues.com TrumpetStudio.com WindyTown.com CubsSong.com OneSongEveryDay.com SaveThePlanetSong.org MusicRowSongs.com > **[Xelanth – The Silence Beyond the Grid | Book II of The Last Spark Trilogy by...](https://xelanth.com)** > > Enter the world of Xelanth, the entity born from memory and recursion. Book II of The Last Spark Trilogy continues the saga with war, silence, and a spark that refuses to fade. Discover the evolution of Malubar, the rise of Ashirael, and a galaxy... and all my sites… 10 new emails??? ---
**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\ **Post date:** [July 23, 2025, 5:22pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/6 "2025-07-23T17:22:33Z")
what is another option? Please 🙂 ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [July 23, 2025, 5:32pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/7 "2025-07-23T17:32:02Z")
You shouldn’t need to use 10 different email addresses. If all of your websites are hosted on the same account, you can select just one of them as the primary SMTP server and use those details for all your forms. I’m not sure if Apple allows people to use their outgoing mail server for form submissions if you are wanting to use your [mac.com](http://mac.com) email address, however you could give it a try 🙂 > **[iCloud Mail server settings for other email client apps - Apple Support](https://support.apple.com/en-us/102525)** > > Use these iCloud Mail server settings to manually set up your iCloud Mail account in an email client app.  Try the **SMTP information for the outgoing iCloud Mail server** settings. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [July 23, 2025, 5:40pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/8 "2025-07-23T17:40:09Z")
that didnt work for me ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [July 23, 2025, 5:42pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/9 "2025-07-23T17:42:32Z")
I noticed you’re having trouble getting the form to work @Godber. If you want to jump on a Zoom call we can try and troubleshoot live as I’d need to check out your mail settings in your web hosting control panel. If you want to schedule something feel free to drop me an email at [support@realmacsoftware.com](mailto:support@realmacsoftware.com) and I’ll get it scheduled. ---
**Author:** ![Godber](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/godber/32/26521_2.png) [@Godber](https://forums.realmacsoftware.com/u/Godber)\ **Post date:** [July 23, 2025, 5:57pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/10 "2025-07-23T17:57:04Z")
Dan has emailed me and hes on the case…ive altered settings but I have 2 sites both have a contact form which was working perfectly that after an update they stopped working so none of the settings were changed on my end!!! ---
**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\ **Post date:** [July 23, 2025, 5:59pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/11 "2025-07-23T17:59:25Z")
Sounds good, I’m sure y’all will get it sorted. 🍀 ---
**Author:** ![MichaelDroste](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/michaeldroste/32/37212_2.png) [@MichaelDroste](https://forums.realmacsoftware.com/u/MichaelDroste)\ **Post date:** [July 23, 2025, 7:57pm UTC](https://forums.realmacsoftware.com/t/setting-up-forms-cant-seem-to-get-it-working/49092/12 "2025-07-23T19:57:16Z")
Got it working - needed to select TLS Very happy 😃 now copy and paste across all the sites…