# Site can't provide a secure connection **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [July 22, 2018, 8:41am UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112 "2018-07-22T08:41:40Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [July 22, 2018, 8:41am UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112/1 "2018-07-22T08:41:40Z")
I have a domain: [insider-tours.com](http://insider-tours.com) The canonical version is the secure, non www version: [https://insider-tours.com](https://insider-tours.com) .htaccess is set to force https and non www Whilst both unsecure version redirect as they should, the secure www version [https://www.insider-tours.com](https://www.insider-tours.com) is not accessible at all. I get the following browser message: “The site can’t provide a secure connection [www.insidertours.com](http://www.insidertours.com) uses an unsupported protocol. ERR\_SSL\_VERSION\_OR\_CIPHRT\_MISMATCH. The client and server don’t support a common SSL protocol version or cipher suite” In Google search console, I have verified 3 versions (unsecure www and non www, secure non-www) but am not able to verify the secure www version. Anyone able to shed some light on what’s happening here? ---
**Author:** ![NeilUK](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/neiluk/32/23434_2.png) [@NeilUK](https://forums.realmacsoftware.com/u/NeilUK)\ **Post date:** [July 22, 2018, 10:28am UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112/2 "2018-07-22T10:28:23Z")
The [https://www](https://www). version redirects to the secure non-www. version for me. ---
**Author:** ![mac2474](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/mac2474/32/10422_2.png) [@mac2474](https://forums.realmacsoftware.com/u/mac2474)\ **Post date:** [July 22, 2018, 10:48am UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112/3 "2018-07-22T10:48:15Z")
All three send me to the secure version. ---
**Author:** ![peterdanckwerts](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/peterdanckwerts/32/22443_2.png) [@peterdanckwerts](https://forums.realmacsoftware.com/u/peterdanckwerts)\ **Post date:** [July 22, 2018, 10:52am UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112/4 "2018-07-22T10:52:10Z")
Like @mac2474, I find all direct me to the https version. ---
**Author:** ![manofdogz](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/manofdogz/32/26314_2.png) [@manofdogz](https://forums.realmacsoftware.com/u/manofdogz)\ **Post date:** [July 22, 2018, 11:02am UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112/5 "2018-07-22T11:02:09Z")
@NeilUK @mac2474 @peterdanckwerts Thanks for looking and my apologies for not updating this more quickly. Unknown to me the previous owner had set up Cloudflare but (I assume) misconfigured it as only www pointed to Cloudflare but non www to the hosting server. With https the Cloudflare side stopped working - hence the issues. Interestingly I canned Cloudflare altogether and the site is now demonstrably faster. Thanks again ---
**Author:** ![NeilUK](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/neiluk/32/23434_2.png) [@NeilUK](https://forums.realmacsoftware.com/u/NeilUK)\ **Post date:** [July 22, 2018, 11:14am UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112/6 "2018-07-22T11:14:50Z")
> [@manofdogz](#): > > Interestingly I canned Cloudflare altogether and the site is now demonstrably faster. I had the same experience with Cloudflare. As soon as I used it, I could tell my sites were much slower. Ditching Cloudflare speeded things up again. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [August 21, 2018, 9:14pm UTC](https://forums.realmacsoftware.com/t/site-cant-provide-a-secure-connection/21112/7 "2018-08-21T21:14:55Z")
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