# SSL problems with logon to FTP server

**URL:** <https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901>\
**Category:** RapidWeaver Classic\
**Created:** [March 17, 2016, 9:57pm UTC](https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901 "2016-03-17T21:57:12Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Hooked4life](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@Hooked4life](https://forums.realmacsoftware.com/u/Hooked4life)\
**Post date:** [March 17, 2016, 9:57pm UTC](https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901/1 "2016-03-17T21:57:12Z")

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My hosting service has upgraded his ftp server to ssl and I’ve gone through all the permutations under FTPS and SFTP. Any other possibilities?

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**Author:** ![Hooked4life](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@Hooked4life](https://forums.realmacsoftware.com/u/Hooked4life)\
**Post date:** [March 17, 2016, 10:08pm UTC](https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901/2 "2016-03-17T22:08:34Z")

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Forgot to mention - I’m getting a timeout on each logon attempt, with each permutation.

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**Author:** ![Hooked4life](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@Hooked4life](https://forums.realmacsoftware.com/u/Hooked4life)\
**Post date:** [March 17, 2016, 10:37pm UTC](https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901/3 "2016-03-17T22:37:07Z")

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OK, we found the problem - certificates.

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**Author:** ![Turtle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/turtle/32/1438_2.png) [@Turtle](https://forums.realmacsoftware.com/u/Turtle)\
**Post date:** [March 18, 2016, 6:06am UTC](https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901/4 "2016-03-18T06:06:35Z")

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@Hooked4life

Thanks Peter for the update, can you provide more explanation of the resolution for the forum without giving away your certificate info, such as hosting company, plan level, setting that had to be made in RW…

This type of information makes it easy for us to point other users to a more realistic solution should they post the same sort of issue.

Thanks  
Brad

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<div class="post-metadata">

**Author:** ![Hooked4life](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@Hooked4life](https://forums.realmacsoftware.com/u/Hooked4life)\
**Post date:** [March 18, 2016, 7:08am UTC](https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901/5 "2016-03-18T07:08:03Z")

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Not a lot for me to tell as most of the interesting details were at the hosting end of things. I had to change ftp server names in RW publishing settings, to one that did not have a certificate issue. The hosting service was working their way through the change to FTPS, as it seems that some clients were unaffected by the change. I was one of the unlucky ones. They advised me of the new server name to use, which solved the problem. My publishing settings were changed to FTPS, passive mode, with new server name and it was off to the races . . .

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**Author:** ![Turtle](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/turtle/32/1438_2.png) [@Turtle](https://forums.realmacsoftware.com/u/Turtle)\
**Post date:** [March 18, 2016, 7:11am UTC](https://forums.realmacsoftware.com/t/ssl-problems-with-logon-to-ftp-server/5901/6 "2016-03-18T07:11:12Z")

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@Hooked4life

Thanks Peter!

Brad