# Transfer Failed! (Resolved) **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [November 11, 2021, 2:42pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333 "2021-11-11T14:42:11Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![gigmeister](https://avatars.discourse-cdn.com/v4/letter/g/aca169/32.png) [@gigmeister](https://forums.realmacsoftware.com/u/gigmeister)\ **Post date:** [November 11, 2021, 2:42pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/1 "2021-11-11T14:42:11Z")
I’m on a new hosting provider and can upload my site. However, the backup mechanism has failed. I also got this error message with my prior hosting company. How can I fix this? Thanks in advance.! [Screen Shot 2021-11-11 at 8.31.52 AM|689x424](https://forums.realmacsoftware.com/uploads/short-url/67b6IZWtTYSGZGrPLqIWAlBLV8i.png) ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 11, 2021, 3:16pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/2 "2021-11-11T15:16:58Z")
Might start here [https://help.realmacsoftware.com/kb/guide/en/how-to-fix-publishing-issues-Z9eDEW9hUH/Steps/233393](https://help.realmacsoftware.com/kb/guide/en/how-to-fix-publishing-issues-Z9eDEW9hUH/Steps/233393) ---
**Author:** ![gigmeister](https://avatars.discourse-cdn.com/v4/letter/g/aca169/32.png) [@gigmeister](https://forums.realmacsoftware.com/u/gigmeister)\ **Post date:** [November 11, 2021, 3:32pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/3 "2021-11-11T15:32:49Z")
When I try re publishing the program freezes and I’m unable to continue. What next? That doesn’t seem to be incorrect publishing settings to me. ![Screen Shot 2021-11-11 at 8.31.52 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/2/a/2adccbf3b94dbb5f5a409d6b39e4391303e4191e.png) ---
**Author:** ![gigmeister](https://avatars.discourse-cdn.com/v4/letter/g/aca169/32.png) [@gigmeister](https://forums.realmacsoftware.com/u/gigmeister)\ **Post date:** [November 11, 2021, 3:46pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/4 "2021-11-11T15:46:18Z")
I end up having to do this. ![Screen Shot 2021-11-11 at 9.33.14 AM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/f/b/fb4d6ccf667667d733c6ca4c4558b8f1061fcaa0.jpeg) ---
**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\ **Post date:** [November 11, 2021, 4:10pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/5 "2021-11-11T16:10:52Z")
Can you check if there is enough disc space available on your new host systems? If you do have enough space, please reduce the number of file transfers to 3 and and see if this works: ![Bildschirmfoto 2021-11-11 um 17.10.25](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/9/2/92ad74b84d5b9d0008a928e3285e6f54d3e44813.png) ---
**Author:** ![gigmeister](https://avatars.discourse-cdn.com/v4/letter/g/aca169/32.png) [@gigmeister](https://forums.realmacsoftware.com/u/gigmeister)\ **Post date:** [November 11, 2021, 4:39pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/6 "2021-11-11T16:39:10Z")
Excellent! This appeared to do the trick. Thank you so much, Jan! ---
**Author:** ![NoelW](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/noelw/32/24567_2.png) [@NoelW](https://forums.realmacsoftware.com/u/NoelW)\ **Post date:** [November 13, 2021, 1:00am UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/7 "2021-11-13T01:00:59Z")
This is my first post on the forum although I have been a Rapidweaver user since 2014 and v.6. I too have a similar problem for Rapidweaver v.8.9.3 (20888) although the same publishing SFTP settings are OK with SFTP on Cyberduck v.8.0.0 (36226). I have tried different setting (e.g. fast, average etc.) with no difference with the exception at how far publishing gets before timeout. ![Screen Shot 2021-11-13 at 10.42.03 am](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/1/3/1301d1d54e8e6917c40af401123e43dcecf65846.jpeg) I have posted the Rapidweaver logs to [support@realmacsoftware.com](mailto:support@realmacsoftware.com) Please could someone comment on the basis that this version of Rapidweaver is noted to have fixed publishing issues since the latest update, thank you. ---
**Author:** ![teefers](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/teefers/32/8173_2.png) [@teefers](https://forums.realmacsoftware.com/u/teefers)\ **Post date:** [November 13, 2021, 1:57am UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/8 "2021-11-13T01:57:12Z")
Tagging @dan ---
**Author:** ![gigmeister](https://avatars.discourse-cdn.com/v4/letter/g/aca169/32.png) [@gigmeister](https://forums.realmacsoftware.com/u/gigmeister)\ **Post date:** [November 13, 2021, 3:15am UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/9 "2021-11-13T03:15:59Z")
I ended up going back and forth with my hosting company for a few days but ultimately got it fixed. Thanks everyone! ---
**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\ **Post date:** [November 14, 2021, 4:14pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/10 "2021-11-14T16:14:06Z")
Pleased to hear you got it working, do you know what the issue was in the end? ---
**Author:** ![jeepke](https://avatars.discourse-cdn.com/v4/letter/j/49beb7/32.png) [@jeepke](https://forums.realmacsoftware.com/u/jeepke)\ **Post date:** [November 15, 2021, 11:04pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/11 "2021-11-15T23:04:35Z")
Could you explain your solution? Having the same problem here! ---
**Author:** ![MurrayHeasman](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@MurrayHeasman](https://forums.realmacsoftware.com/u/MurrayHeasman)\ **Post date:** [November 16, 2021, 8:07pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/12 "2021-11-16T20:07:16Z")
Hi Fuellemann, Would you explain how I can do this please? I can’t find this anywhere. Thanks, Murray ---
**Author:** ![gigmeister](https://avatars.discourse-cdn.com/v4/letter/g/aca169/32.png) [@gigmeister](https://forums.realmacsoftware.com/u/gigmeister)\ **Post date:** [November 25, 2021, 4:17am UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/13 "2021-11-25T04:17:24Z")
I am now enjoying RW 8 crashing when it can’t upload to the hosting server. Here are a couple screen shots of examples. Why is this happening? Thanks in advance. ![Screen Shot 2021-11-24 at 10.05.52 PM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/b/4/b4d4cb9d8edd894865c11bef7e2338af7889711c.png) ![Screen Shot 2021-11-24 at 10.12.27 PM](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/3X/4/f/4f513b06c52794e4e07e3d88000f329e48adab46.jpeg) ---
**Author:** ![gigmeister](https://avatars.discourse-cdn.com/v4/letter/g/aca169/32.png) [@gigmeister](https://forums.realmacsoftware.com/u/gigmeister)\ **Post date:** [December 7, 2021, 2:45pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/14 "2021-12-07T14:45:22Z")
One more issue- I have tried changing my background image and once it’s uploaded to my site, the old image continues to appear. How can I fix this? Thanks. ---
**Author:** ![Pyrobrit](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pyrobrit/32/14665_2.png) [@Pyrobrit](https://forums.realmacsoftware.com/u/Pyrobrit)\ **Post date:** [December 10, 2021, 10:39am UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/15 "2021-12-10T10:39:45Z")
Hi Riley, Do you have a link to your website and what image would you expect to see? Is it possible that the web browser has cached the original image? It may also be that the image did not publish correctly from RW. In this situation I force a full publish of the site to fix it. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [January 9, 2022, 8:39pm UTC](https://forums.realmacsoftware.com/t/transfer-failed-resolved/41333/16 "2022-01-09T20:39:48Z")
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