# Unable to Install after Purchase from store

**URL:** <https://forums.realmacsoftware.com/t/unable-to-install-after-purchase-from-store/53217>\
**Category:** Elements\
**Created:** [December 15, 2025, 10:48am UTC](https://forums.realmacsoftware.com/t/unable-to-install-after-purchase-from-store/53217 "2025-12-15T10:48:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![maxoreg](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/maxoreg/32/28172_2.png) [@maxoreg](https://forums.realmacsoftware.com/u/maxoreg)\
**Post date:** [December 15, 2025, 10:48am UTC](https://forums.realmacsoftware.com/t/unable-to-install-after-purchase-from-store/53217/1 "2025-12-15T10:48:32Z")

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I purchased Card Flip, and it shows as such in the Elements Store under the Purchased and Products pages. But when I try to install it, I get a quick % update and the button goes back to Install again (instead of Installed).

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**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [December 15, 2025, 11:06am UTC](https://forums.realmacsoftware.com/t/unable-to-install-after-purchase-from-store/53217/2 "2025-12-15T11:06:59Z")

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Hi @maxoreg,

First of all, thanks for your support and sorry you’ve hit an issue. We know why it is, we pushed a back-end store update out last night and it’s introduced this issue 😬

We’re working on a fix as we speak, should be fixed in the next couple of hours.

Sorry again for the inconvenience, I’ll post back here once it’s fixed!

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<div class="post-metadata">

**Author:** ![dan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/dan/32/28516_2.png) [@dan](https://forums.realmacsoftware.com/u/dan)\
**Post date:** [December 15, 2025, 12:01pm UTC](https://forums.realmacsoftware.com/t/unable-to-install-after-purchase-from-store/53217/3 "2025-12-15T12:01:28Z")

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Hey @maxoreg,

Good news, the issue is now fixed! Give the “install” button another go!

btw. We have some docs and video on how to use the Card Flip component here 👇

> **[Card Flip (Paid) | RapidWeaver Elements Docs](https://docs.realmacsoftware.com/elements-docs/components/card-flip-paid)**
>
> Create beautiful flip cards that reveal hidden content when visitors click or hover.