# Unable to save a file **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [July 1, 2016, 2:14am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282 "2016-07-01T02:14:12Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Butternut](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/butternut/32/3946_2.png) [@Butternut](https://forums.realmacsoftware.com/u/Butternut)\ **Post date:** [July 1, 2016, 2:14am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/1 "2016-07-01T02:14:12Z")
OK, I am now unable to save a file. I am unable to “save as” with a different name to the same folder. I am unable to “save as” with a different name to a different folder. This is outrageous. ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/a/a0fb7728d5bac094480f34be6326b949692655b4.jpg) ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/7/7344184bc669ab7c9ad09cbb242b94bef932f6c1.jpg) ![](https://europe1.discourse-cdn.com/flex005/uploads/realmacsoftware1/original/2X/0/02b5b21bfff19d8e2fe1cb201cb620c60e601b5e.jpg) ---
**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\ **Post date:** [July 1, 2016, 2:42am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/2 "2016-07-01T02:42:17Z")
Into which **folder** are you trying to save? ---
**Author:** ![congrio](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@congrio](https://forums.realmacsoftware.com/u/congrio)\ **Post date:** [July 1, 2016, 2:48am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/3 "2016-07-01T02:48:59Z")
Has happened to me a couple of times since RW 7 … I had 18GB left on a 250 GB HHDD which was apparently now enough for RW to do a safe. After complete restart of Mac OS and 35GB of free space, saving was not an issue no more ☹ ---
**Author:** ![Butternut](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/butternut/32/3946_2.png) [@Butternut](https://forums.realmacsoftware.com/u/Butternut)\ **Post date:** [July 1, 2016, 3:47am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/4 "2016-07-01T03:47:40Z")
@MarkSealey The original folder was Pomelo16. Couldn’t save into that. Made a new folder, Pomelo17. Couldn’t save into that either. Couldn’t save onto the desktop. @congrio I have 1.5 TB free on my hard drive, a ton of space. ---
**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\ **Post date:** [July 1, 2016, 4:09am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/5 "2016-07-01T04:09:52Z")
Several questions occur to me: • in which folder hierarchy was ‘Pomelo16’; it was in your user hierarchy? • do you have more than one user account on your computer? • what happens when you start _RW 7_ (you have got 7.0.2, and you did follow the instructions to upgrade from previous versions, didn’t you?) and save an all but empty new Project with a simple name like ‘MySite’ onto the Desktop? • what do you see immediately after this failure when you launch /Applications/Utilities/Console and, having selected ‘All Messages’ top left, filter by ‘RapidWeaver’ in the top right? • are you adding the .rw extension by any chance; and there is definitely no such file already in the location in question? After that, I can only wonder whether there may be something inside the Project itself that is causing the error. If so, I suggest starting a new project and saving it (presumably successfully) as you add each Page Type. Hopefully you will come to one type of Page which causes the failure; that might be the key. Of course, put in dummy data for each of these pages - this is an elimination test. Is this the only Project that behaves this way? Could you, for example, do either of these: 1 - duplicate the Project (Cmnd-D) in the filesystem and then try opening and saving it? What happens? 2 - create and then save another Project with one page and another name? Good luck! ---
**Author:** ![Butternut](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/butternut/32/3946_2.png) [@Butternut](https://forums.realmacsoftware.com/u/Butternut)\ **Post date:** [July 1, 2016, 5:22am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/6 "2016-07-01T05:22:28Z")
@MarkSealey Thank you for your really fastidious analysis. This is the scoop, though. I have been editing this file on a page by page basis, and have “saved” it, and “saved it as” hundreds of times without any problems. And then mysteriously, I was no longer able to save it. The page itself was not an issue, as, except for the images, it was identical to a multitude of others that I have saved successfully. As further proof it was not the page itself, and the changes that I had made, I ported the most recent page over to a new file, and saved the new file. It worked. I ended up having to quit Rapidweaver, and reopen the original problematic file, having lost my previous changes. I then ported the most recent page back into the original file from the temporary one I had created. I then saved it, and it worked. So it wasn’t the latest page, or any inherent weirdness it may have had. It’s a Rapidweaver bug. And a really upsetting one, at that. If it were not a known issue, there would not be all those very specific error messages in the images I originally attached. ---
**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\ **Post date:** [July 1, 2016, 1:58pm UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/7 "2016-07-01T13:58:56Z")
Butternut - glad you fixed it, after a fashion. Please let us know what RM says; I know they’re overwhelmed atm with technical support questions. But they’re also equally keen to improve the product. Good luck 🙂 ---
**Author:** ![mdlong](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@mdlong](https://forums.realmacsoftware.com/u/mdlong)\ **Post date:** [July 1, 2016, 11:12pm UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/8 "2016-07-01T23:12:34Z")
I wrote about my own experience with a similar file saving problem as a reply to another post (link below): > [@Continual "Document Could Not Be Saved" in RW7 Publish to local folder also doesn't work](http://forums.realmacsoftware.com/t/continual-document-could-not-be-saved-in-rw7-publish-to-local-folder-also-doesnt-work/7908/9): > > Hi Jody, Well I haven’t upgraded to RW 7 yet, but I have had ongoing issues with being unable to save projects in RW 6. After a lot of troubleshooting using the same project file on two different Macs (one crashed upon saving quite often, the other never), I found out one useful piece of information that solved the problem for me… Initially RW used to crash once in a while upon saving, but it would then be fine after a restart. However, it then started happening more and more often, until one … I am sure that there are multiple scenarios in which file saving seems to fall over in RW, but at least I was able to find a predictable workaround for my own specific case that allowed me to get on with work. ---
**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\ **Post date:** [July 1, 2016, 11:53pm UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/9 "2016-07-01T23:53:49Z")
Matthew - I too have had bugs where ‘Publish’ to a local folder has repeatedly failed. Maybe because I’ve been, for instance, Creating a Folder from within _RW_, rather than the Finder etc. I typically just save the file and relaunch. But isn’t @Butternut’s actually failure to save the Project file itself? Or are you saying they may be connected? ---
**Author:** ![mdlong](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@mdlong](https://forums.realmacsoftware.com/u/mdlong)\ **Post date:** [July 2, 2016, 1:27am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/10 "2016-07-02T01:27:30Z")
To clarify Mark, my problem is only one of saving. I have never had an issue with publishing or exporting. My issue arises when I simply try to save and I get a “Something went wrong with Rapidweaver and it has to close” pop up. It tells me to save, but of course it can’t. Neither can it ‘save as’. So I have to quit without saving, then go the the process that I outlined in the other thread to delete the error log, then I am good to go again for about a week or so before the cycle repeats. ---
**Author:** ![MarkSealey](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/marksealey/32/22895_2.png) [@MarkSealey](https://forums.realmacsoftware.com/u/MarkSealey)\ **Post date:** [July 2, 2016, 5:30am UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/11 "2016-07-02T05:30:00Z")
Matthew - Yes; I’d say this is definitely a case for RM support. Good luck! ---
**Author:** ![Runamok](https://avatars.discourse-cdn.com/v4/letter/r/35a633/32.png) [@Runamok](https://forums.realmacsoftware.com/u/Runamok)\ **Post date:** [September 21, 2016, 12:28pm UTC](https://forums.realmacsoftware.com/t/unable-to-save-a-file/8282/12 "2016-09-21T12:28:20Z")
Was this SAVE failure ever resolved?