# What is vendor "support"?

**URL:** <https://forums.realmacsoftware.com/t/what-is-vendor-support/34996>\
**Category:** Lounge\
**Created:** [September 29, 2020, 12:56pm UTC](https://forums.realmacsoftware.com/t/what-is-vendor-support/34996 "2020-09-29T12:56:23Z")\
**Posts on this page:** 1\
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**Author:** ![Fuellemann](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/fuellemann/32/22871_2.png) [@Fuellemann](https://forums.realmacsoftware.com/u/Fuellemann)\
**Post date:** [September 29, 2020, 1:03pm UTC](https://forums.realmacsoftware.com/t/what-is-vendor-support/34996/2 "2020-09-29T13:03:27Z")

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I am happy to get a timely answer as a kind of acknowledgement, even if a solution might take much longer.

For bugs in the software I will either buy an upgrade if available or expect a fix/explanation for the most recent version if I am using it. I do not expect support for legacy versions.

I am happy to donate if the error is on my site but the developer took time to look into it to find out about it.

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